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Director Learning Services Jobs in Utah (NOW HIRING)

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Client Services Director

Sandy, UT · On-site

... learning and development to enhance your industry knowledge and expertise * are a self-starter ... The Client Service Director(Manager) oversees the day-to-day functions of department(s) and/or ...

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Director Learning Services information

See Utah salary details

$39.6K

$116.1K

$217.6K

How much do director learning services jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director learning services in Utah is $116,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,100.00 and $137,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of learning services, and why are they important?

To thrive as a Director of Learning Services, you need a background in instructional design, educational leadership, and curriculum development, often supported by an advanced degree in education or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and data analytics platforms is typically required. Exceptional leadership, strategic thinking, and communication skills help drive organizational learning initiatives and foster team collaboration. These competencies are essential for creating effective learning programs that align with organizational goals and support continuous employee development.

What is the difference between Director Learning Services vs Learning and Development Manager?

AspectDirector Learning ServicesLearning and Development Manager
CredentialsBachelor's degree, often advanced certifications in learning or educationBachelor's degree, certifications in training or HR preferred
Work EnvironmentStrategic leadership in educational or corporate settings, overseeing multiple teamsOperational focus, managing training programs and team members
Employer & IndustryEducational institutions, corporations, nonprofitsCorporations, government agencies, nonprofits
Search & Comparison IntentHigh-level strategic roles, organizational leadershipTraining program management, team leadership

The main difference is that the Director Learning Services typically holds a strategic, leadership role overseeing learning initiatives at an organizational level, while the Learning and Development Manager focuses on managing training programs and teams to develop employee skills. Both roles require relevant education and certifications, but the director position involves broader strategic responsibilities.

What does a director of learning services do?

A Director of Learning Services leads the development, implementation, and evaluation of educational programs and learning initiatives within an organization or institution. They oversee teams dedicated to instructional design, training, and professional development, ensuring that learning strategies align with organizational goals. Their responsibilities often include managing budgets, assessing program effectiveness, and fostering an environment of continuous improvement for both staff and learners.

How does a director of learning services typically collaborate with other departments to align training initiatives with organizational goals?

A Director of Learning Services regularly works with leaders from HR, operations, and business units to ensure that learning programs support broader company objectives. This involves conducting needs assessments, participating in strategic planning meetings, and adjusting training content based on feedback from stakeholders. Effective collaboration ensures that learning initiatives are relevant, measurable, and drive performance across teams. Being proactive in communication and relationship-building is essential for success in this role.
What are popular job titles related to Director Learning Services jobs in Utah? For Director Learning Services jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Director Learning Services jobs in Utah look for? The top searched job categories for Director Learning Services jobs in Utah are:
What cities in Utah are hiring for Director Learning Services jobs? Cities in Utah with the most Director Learning Services job openings:
Director Learning Services jobs near you
Infographic showing various Director Learning Services job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 61% Full Time, 24% Part Time, 1% Temporary, and 13% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $116,112 per year, or $55.8 per hour.

Director, Learning and Development - Operations

SoFi

Cottonwood Heights, UT • On-site, Remote

Full-time

Re-posted 24 days ago

Job description

Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role:
The Director of Operations Learning & Development will lead the build-out of a modern, scalable learning ecosystem at SoFi. This leader ensures every Operations employee is equipped with the resources to provide fast, member-centric service. Owning the end-to-end strategy-from new hire onboarding to product launch readiness and knowledge management-the role focuses on AI-enabled, data-driven content that directly improves business outcomes like FCR, CSAT, and NPS.
What You'll Do:
  • Drive the complete L&D program strategy, aligning member experience goals with data-informed learning portfolios
  • Mentor a team of experienced Senior Managers to foster a culture of creative collaboration and excellence
  • Manage the Operational Learning Library across various stages, from initial hire through active production
  • Utilizing diverse methodologies such as classroom sessions, huddle guides, and digital coach tools
  • Integrate AI tools to refine knowledge databases, streamline processes, and route administrative tasks of onboarding and L&D programs
  • Cultivate a robust continuous learning culture for both Operations managers and individual contributors
  • Find opportunities to optimize content to improve learner retention and increase accessibility through AI tools
  • Supervise all administrative training duties, including scheduling, record maintenance, and evaluations
  • Report on program impacts and necessary investments to senior leadership
  • Collaborate with enterprise L&D partners to maintain organizational alignment across Operations

What You'll Need:
  • Bachelor's degree in a relevant field; a Master's degree is preferred
  • 8+ years managing teams within Operations, front-line teams across multiple business groups
  • 10 years of experience in L&D or talent development, with a focus on training design
  • 8+ years or more experience in banking or the fintech sector
  • Utilized AI tools and platforms to create adaptive learning pathways, curriculums, or agent real time assessments score, and performance gaps
  • Proven ability to deliver training effectively in person and in remote environments
  • Exceptional presentation skills and the ability to communicate with executive leadership
  • Knowledge of instructional design principles, adult learning methodologies and AI content development
  • A track record of developing call center or operational curricula
  • Competency in translating data analytics into actionable training improvements

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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