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Director Learning Evaluation Jobs (NOW HIRING)

PDS Health

Dir, Learning and Development

Irving, TX · On-site

Overview The Dir, Learning and Development (L&D) is a strategic leader responsible for designing, developing, implementing, and evaluating comprehensive learning and development programs that support ...

Capital One Group

As a Director of Learning, you will lead a team responsible for the design, development, and ... Skilled at using data and evaluation models to prove the value of learning investments.****To do ...

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How much do director learning evaluation jobs pay per year?

As of Sep 14, 2026, the average yearly pay for director learning evaluation in the United States is $91,932.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $106,000.00 per year, depending on experience, location, and employer.

What does a director of learning evaluation do?

A Director of Learning Evaluation oversees the assessment and measurement of educational or training programs within an organization. Their primary responsibility is to ensure that learning initiatives are effective, align with organizational goals, and deliver measurable results. This role often involves designing evaluation frameworks, analyzing data, reporting on outcomes, and making recommendations for improvement. Directors of Learning Evaluation collaborate with instructional designers, trainers, and leadership to optimize learning experiences and demonstrate return on investment.

What are the key skills and qualifications needed to thrive as a director of learning evaluation?

To thrive as a Director of Learning Evaluation, you need expertise in educational assessment, program evaluation, data analysis, and a relevant advanced degree such as an M.Ed. or Ph.D. in education or a related field. Familiarity with learning management systems, statistical software (like SPSS or R), and evaluation frameworks is commonly expected. Strong leadership, communication, and strategic thinking skills help drive organizational learning goals and collaborate with diverse stakeholders. These skills ensure effective measurement of learning outcomes, continuous improvement, and alignment of educational initiatives with institutional objectives.

How does a director of learning evaluation typically collaborate with instructional designers and program managers to enhance training effectiveness?

A Director of Learning Evaluation works closely with instructional designers to ensure that course objectives align with measurable outcomes and that the right evaluation tools are integrated from the start. They also partner with program managers to analyze training data, identify areas for improvement, and report on the impact of learning initiatives. This collaborative approach helps ensure that training programs are data-driven, meet organizational goals, and continuously improve based on feedback and evaluation results.

What cities are hiring for Director Learning Evaluation jobs?

Cities with the most Director Learning Evaluation job openings:

What states have the most Director Learning Evaluation jobs?

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What are popular job titles related to Director Learning Evaluation jobs?

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Infographic showing various Director Learning Evaluation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $91,932 per year, or $44.2 per hour.

Director, Learning Experience Design (Hybrid)

Richmond, VA • On-site

Information Technology Senior Management Forum
11 - 50 employees
Learn more about Information Technology Senior Management Forumexternal

Other

Posted 25 days ago

Job description

Director, Learning Experience Design (Hybrid)

Capital One is seeking a visionary learning and development leader. As a Director of Learning, you will lead a team responsible for the design, development, and continuous improvement of high-impact learning experiences tailored to the specific needs of operations associates.

This is a strategic leadership role where you will be accountable for elevating learning from a support function to a critical driver of operational performance by modernizing our approach. This role will lead the integration of AI to accelerate content creation and maintenance, coach your team to be an innovative, nimble workforce, and transform learning from a static activity to experiential and in the flow of work. Success requires deep expertise in learning science, human-centered design, and the ability to leverage emerging technologies to craft solutions that elevate operational metrics and learner engagement. You will lead a team of people leaders, instructional designers, and creative specialists, fostering a culture of experimentation and agility.

The ideal candidate for this role is...
  • A Strategic Partner: Anticipates the specific learning needs of operational and frontline stakeholders by staying current with design trends, balancing long-term vision with operational rigor, and bringing structure to ambiguity.
  • An AI-Forward Thinker: Passionate about leveraging generative AI and automation to streamline the creation, maintenance, and enhancement of learning assets. You view technology as an enabler for scaling knowledge and keeping content fresh, relevant and personalized to each learner.
  • An Innovative & Nimble Coach: Inspires and mentors the team to adopt agile methodologies, experiment with new technologies, and remain nimble in the face of shifting operational priorities. You create a safe space for innovation and "failing forward."
  • A Practitioner of Learning Science Design: Skilled at translating instructional design methodologies into strategies that directly impact operational KPIs and frontline performance.
  • A Collaborative Partner: Cultivates strong relationships in a matrixed environment with operational leaders and facilitation peers to ensure learning is integrated into operational solutions.
  • An Impact-Driven Strategist: Understands how to connect learning programs to specific business metrics (e.g., call quality, task competence, productivity). Skilled at using data and evaluation models to prove the value of learning investments.
To do this you will…
  • Champion AI Integration: Lead the strategy to integrate AI tools into the design and maintenance lifecycle, reducing time-to-market for learning assets and ensuring knowledge repositories are continuously updated and enhanced.
  • Foster an Innovative Culture: Lead rituals and coaching sessions that empower your team to think creatively, pilot new design ideas, and adapt quickly to the fast-paced needs of the operations environment.
  • Collaborate on Strategy: Partner with operational and frontline stakeholders to co-create the annual strategic learning agenda, ensuring seamless execution across business and learning initiatives.
  • Lead the Design CoE: Optimize resource allocation to support the broader operations and frontline strategy, ensuring consistent quality and brand alignment.
  • Design for Impact: Leverage adult learning science and human-centered design to build solutions that address frontline trends, while constantly looking for opportunities to innovate on delivery modalities.
  • Drive Continuous Improvement: Establish and monitor key learning performance metrics, leveraging data from operational systems to drive ongoing refinements.
  • Manage Complexity: Oversee project scope, timelines, and budget, identifying and mitigating risks to support the reality of business constraints while maintaining a high bar for innovation.
Here is what you will need to be successful:
  • Experience establishing and leading an Instructional Design Center of Excellence (CoE) within an operations-focused environment.
  • Demonstrated ability to integrate AI or automation tools into the learning development lifecycle.
  • Proven track record of coaching teams to be more innovative, agile, and nimble in their approach to complex problem-solving.
  • Ability to develop and execute a comprehensive strategy for instructional design that serves frontline and operational audiences.
  • Strong history of partnering with senior business leaders to translate complex operational needs into effective, scalable, and modern learning solutions.
  • Demonstrated success in implementing robust evaluation models and data analytics to measure the impact of learning on operational business results.
  • Ability to manage ambiguity, lead through change, and deliver in a highly matrixed structure.
Location

This role is hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.

Basic Qualifications
  • Bachelor’s Degree
  • At least 5 years of experience in instructional design and development
  • At least 5 years of experience in project management, program management or a combination (planning, executing, tracking, reporting)
  • At least 5 years of experience with client consulting
  • At least 5 years of experience in people management
Preferred Qualifications
  • Advanced degree in Instructional Design, Learning and Development, or Organizational Design/Effectiveness
  • At least 10 years of experience in instructional design and development
  • At least 10 years of experience in project management, program management or a combination (planning, executing, tracking, reporting)
  • At least 10 years of experience with client consulting
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