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Director Learning Evaluation Jobs (NOW HIRING)

We are seeking a Director of Learning Technology to own that learning ecosystem and the decisions ... buy evaluation. Establish the intake and prioritization discipline that determines which ...

The Director of Learning & Development develops and executes the organization's learning strategy ... Applicants and employees are considered for positions and are evaluated without regard to mental or ...

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... evaluation approaches. Partner with the department leader to communicate learning priorities ... direct reports (Sr. Manager, Manager, Specialist) Vendor/Consultant resources on key projects ...

The Learning & Development Director position is responsible for the development, implementation ... Using established models, develop training materials and evaluation processes for new-hire, upgrade ...

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Director Learning Evaluation information

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$36K

$91.9K

$141K

How much do director learning evaluation jobs pay per year?

As of Sep 14, 2026, the average yearly pay for director learning evaluation in the United States is $91,932.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $106,000.00 per year, depending on experience, location, and employer.

What does a director of learning evaluation do?

A Director of Learning Evaluation oversees the assessment and measurement of educational or training programs within an organization. Their primary responsibility is to ensure that learning initiatives are effective, align with organizational goals, and deliver measurable results. This role often involves designing evaluation frameworks, analyzing data, reporting on outcomes, and making recommendations for improvement. Directors of Learning Evaluation collaborate with instructional designers, trainers, and leadership to optimize learning experiences and demonstrate return on investment.

What are the key skills and qualifications needed to thrive as a director of learning evaluation?

To thrive as a Director of Learning Evaluation, you need expertise in educational assessment, program evaluation, data analysis, and a relevant advanced degree such as an M.Ed. or Ph.D. in education or a related field. Familiarity with learning management systems, statistical software (like SPSS or R), and evaluation frameworks is commonly expected. Strong leadership, communication, and strategic thinking skills help drive organizational learning goals and collaborate with diverse stakeholders. These skills ensure effective measurement of learning outcomes, continuous improvement, and alignment of educational initiatives with institutional objectives.

How does a director of learning evaluation typically collaborate with instructional designers and program managers to enhance training effectiveness?

A Director of Learning Evaluation works closely with instructional designers to ensure that course objectives align with measurable outcomes and that the right evaluation tools are integrated from the start. They also partner with program managers to analyze training data, identify areas for improvement, and report on the impact of learning initiatives. This collaborative approach helps ensure that training programs are data-driven, meet organizational goals, and continuously improve based on feedback and evaluation results.

What cities are hiring for Director Learning Evaluation jobs?

Cities with the most Director Learning Evaluation job openings:

What states have the most Director Learning Evaluation jobs?

States with the most job openings for Director Learning Evaluation jobs include:

What are popular job titles related to Director Learning Evaluation jobs?

For Director Learning Evaluation jobs, the most frequently searched job titles are:

Infographic showing various Director Learning Evaluation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $91,932 per year, or $44.2 per hour.

Director Learning Quality

Camden, NJ • On-site

Cooper University Hospital
Health Care and Social Assistance • 5 - 10K employees

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago


Cooper University Health Care rating

7.5

Company rating: 7.5 out of 10

Based on 133 frontline employees who took The Breakroom Quiz


Job description

About Us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The Patient Access Center seeks an enthusiastic, creative, and passionate professional to serve as Director of the Learning and Quality team overseeing Learning and Quality Specialist in the Patient Access Center and Access Business Services.
Work in collaboration with Access Center Management and Cooper Business Leaders to support training and job performance. In addition, this professional will also coordinate the development, maintenance, and evaluation of quality monitoring procedures and processes. This individual supports the delivery of exceptional experience to patients, customers, and physicians that contact the Patient Access Center.The Learning & Quality Director incorporates Cooper's mission and values within the Access Center and Access Business Services and evaluates individual and team performance to ensure procedures and expectations are followed.
The Director of Learning & Quality will be responsible for the design, development, implementation and evaluation varied learner materials for frontline new hire, refresher, informational, or career development purposes. He or she will be responsible for call quality initiatives and facilitate calibration sessions in support of supervisors.
Experience Required
Must have 3-5 years experience in a Contact Center environment with demonstrated experience in both learning and quality capacity
Must have 2-3 years supervisory experience
Must have experience in calibration exercises, coaching, and feedback; must exhibit patience, empathy, and other rapport building skills
Must have demonstrated expertise in the creative design, development and delivery of training to an adult audience within a Customer Service / Contact Center environment for both transactional and human skills
Teaching experience or training within a medical or Healthcare environment is required
Education Requirements
Bachelors required
License/Certification Requirements
Degree in Education, Organizational Development, or in a Clinical Field (i.e., Nursing)
Special Requirements
  • Responsibilies include performing diverse, specialized, and complex work involving significant accountability and decision making responsibility
  • Must be learner focused, with the ability to develop targeted materials based on learner preferences, characteristics, competencies, etc; Employ varied methods of learning delivery, tools, concepts, and practices to accommodate various adult learning styles
  • Must possess strong instructional design abilities - via experience or education - especially related to needs assessment and customized development or varied learners; knowledge of a performance-based instructional methodology
  • Must have superior writing skills related to informational and instructional material, including the ability to present content in a non-paragraph and linear way
  • Must have graphic design experience and be high performing and facile PC user and an expert in the Windows Office Suite (specifically Publisher, PowerPoint, Viseo, and Word); experience with Adobe Captivate a plus
  • Must possess solid classroom delivery skills related to motivating and capturing the attention of adult learners within a Contact Center environment; must display high energy, confidence, a sense of fun, and the desire to provide a unique and memorable learning experience (presentation required)
  • Must be aware of and knowledgable in the latest training and performance trends, including alternative media and approaches, just be able to articulate this knowledge
  • Must be able to measure and understand impact of learning programs
  • Must collaborate with key stakeholders, cross-functional partners, and subject matter experts to identify and align on learning needs and initiatives
  • Must be able to develop and implement short term and long term learning plans to support competencies in various roles
  • Responsible to lead and optimize onboarding programs for Patient Access Center and Access Business Services; Oversee management of probationary employees during onboarding and first 90 days (asses whether skills, performance, and reliability fit position and merit continuation of employment); evaluates, counsels, and effectively follows Cooper Progressive Discipline policy
  • Manage Learning & Quality team in planning, organizing, managing, reviewing, and evaluation of training programs
  • Participate in the development and implementation of departmental goals and objectives; defines/recommends and documents departmental policies and procedures, including standard operating procedures
  • Monitors operations and activities of staff; identifies opportunities for improving service delivery methods and procedures; recommends process change

Salary Min ($)
USD $41.00
Salary Max ($)
USD $70.00

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