The Director of Operations Learning & Development will lead the build-out of a modern, scalable ... Knowledge of instructional design principles, adult learning methodologies and AI content ...
The Director of Operations Learning & Development will lead the build-out of a modern, scalable ... Knowledge of instructional design principles, adult learning methodologies and AI content ...
Custom learning design & development * Learning technology, including AI-powered learning solutions * Staff augmentation Our clients are primarily Fortune 500 companies. As a Director of Learning ...
Custom learning design & development * Learning technology, including AI-powered learning solutions * Staff augmentation Our clients are primarily Fortune 500 companies. As a Director of Learning ...
About the role The Head of Academics & Learning Engineering will lead the design and development of Outsmart's undergraduate courses and programs, ensuring they are world-class and designed for the ...
About the role The Head of Academics & Learning Engineering will lead the design and development of Outsmart's undergraduate courses and programs, ensuring they are world-class and designed for the ...
Faculty Lead & Learning Engineer - Sciences
Lehi, UT · On-site
$96K - $126K/yr
That means leveraging AI and modern tooling to design high-quality curriculum, virtual labs, and ... Clear, direct communicator who collaborates well with designers, engineers, and product What you'll ...
Faculty Lead & Learning Engineer - Sciences
Lehi, UT · On-site
$96K - $126K/yr
That means leveraging AI and modern tooling to design high-quality curriculum, virtual labs, and ... Clear, direct communicator who collaborates well with designers, engineers, and product What you'll ...
About the Team The Director, Shared Services Enablement leads the operational backbone of the ... This role leads a blended team across Learning Experience Design (LXD), Communications, and Program ...
About the Team The Director, Shared Services Enablement leads the operational backbone of the ... This role leads a blended team across Learning Experience Design (LXD), Communications, and Program ...
Research Associate
Salt Lake City, UT · On-site
$90K - $120K/yr
Design and facilitate research-informed professional learning experiences, tools, and strategies ... director, or an equivalent role in an education-focused technical assistance organization.
Research Associate
Salt Lake City, UT · On-site
$90K - $120K/yr
Design and facilitate research-informed professional learning experiences, tools, and strategies ... director, or an equivalent role in an education-focused technical assistance organization.
Research Associate
$90K - $120K/yr
Design and facilitate research-informed professional learning experiences, tools, and strategies ... director, or an equivalent role in an education-focused technical assistance organization.
Research Associate
$90K - $120K/yr
Design and facilitate research-informed professional learning experiences, tools, and strategies ... director, or an equivalent role in an education-focused technical assistance organization.
e-Learning Specialists
$62K - $70K/yr
This is work that matters: you'll be a direct partner to faculty, helping them translate their ... The right person for this role combines a solid grounding in instructional design theory with ...
e-Learning Specialists
$62K - $70K/yr
This is work that matters: you'll be a direct partner to faculty, helping them translate their ... The right person for this role combines a solid grounding in instructional design theory with ...
e-Learning Specialists
Salt Lake City, UT · On-site
$62K - $70K/yr
This is work that matters: you'll be a direct partner to faculty, helping them translate their ... The right person for this role combines a solid grounding in instructional design theory with ...
e-Learning Specialists
Salt Lake City, UT · On-site
$62K - $70K/yr
This is work that matters: you'll be a direct partner to faculty, helping them translate their ... The right person for this role combines a solid grounding in instructional design theory with ...
Sales Training Manager - AMS - Remote
Salt Lake City, UT · Remote
$112K - $154K/yr
Design and facilitate instructorled, virtual, and blended learning experiences * Create applied ... Influence stakeholders across functions without direct authority Embed compliance into selling
Sales Training Manager - AMS - Remote
Salt Lake City, UT · Remote
$112K - $154K/yr
Design and facilitate instructorled, virtual, and blended learning experiences * Create applied ... Influence stakeholders across functions without direct authority Embed compliance into selling
Interior Design Department Head
Logan, UT · On-site
$60K - $65K/yr
Create meaningful learning experiences that prepare students for industry careers. * Monitor ... Experience in interior design, architecture, space planning, or a closely related field.
Interior Design Department Head
Logan, UT · On-site
$60K - $65K/yr
Create meaningful learning experiences that prepare students for industry careers. * Monitor ... Experience in interior design, architecture, space planning, or a closely related field.
Senior Learning & Development (L&D) Specialist
Pleasant Grove, UT · On-site
$75K - $90K/yr
Design, maintain, and improve career development frameworks, including career paths, role ... Required to perform other duties as requested, directed, or assigned Requirements and ...
Senior Learning & Development (L&D) Specialist
Pleasant Grove, UT · On-site
$75K - $90K/yr
Design, maintain, and improve career development frameworks, including career paths, role ... Required to perform other duties as requested, directed, or assigned Requirements and ...
Design and deliver comprehensive and compliant training curriculum for new hires, employee and ... direct impact on operational efficiency and employee retention. * Continuous Improvement: Stay ...
Design and deliver comprehensive and compliant training curriculum for new hires, employee and ... direct impact on operational efficiency and employee retention. * Continuous Improvement: Stay ...
Interior Design Substitute Instructor
Logan, UT · On-site
$21.50/hr
Presenting organized learning opportunities aligned with approved course outlines and instructional ... Supporting classroom, studio, and computer lab instruction as directed by faculty. * Maintaining ...
Interior Design Substitute Instructor
Logan, UT · On-site
$21.50/hr
Presenting organized learning opportunities aligned with approved course outlines and instructional ... Supporting classroom, studio, and computer lab instruction as directed by faculty. * Maintaining ...
Manager, Design & Development
Salt Lake City, UT · On-site
$87K - $144K/yr
The Manager, Design & Development leads the design and/or development and production of competency ... learning experiences. * Provides direct reports with measurable feedback, coaching, and ...
Manager, Design & Development
Salt Lake City, UT · On-site
$87K - $144K/yr
The Manager, Design & Development leads the design and/or development and production of competency ... learning experiences. * Provides direct reports with measurable feedback, coaching, and ...
Manager, Design & Development
Salt Lake City, UT · On-site
$87K - $144K/yr
The Manager, Design & Development leads the design and/or development and production of competency ... learning experiences. * Provides direct reports with measurable feedback, coaching, and ...
Manager, Design & Development
Salt Lake City, UT · On-site
$87K - $144K/yr
The Manager, Design & Development leads the design and/or development and production of competency ... learning experiences. * Provides direct reports with measurable feedback, coaching, and ...
Manager, Design & Development
Salt Lake City, UT · On-site
$87K - $144K/yr
The Manager, Design & Development leads the design and/or development and production of competency ... learning experiences. * Provides direct reports with measurable feedback, coaching, and ...
Manager, Design & Development
Salt Lake City, UT · On-site
$87K - $144K/yr
The Manager, Design & Development leads the design and/or development and production of competency ... learning experiences. * Provides direct reports with measurable feedback, coaching, and ...
Design and deliver comprehensive and compliant training curriculum for new hires, employee and ... direct impact on operational efficiency and employee retention. * Continuous Improvement: Stay ...
Quick apply
Design and deliver comprehensive and compliant training curriculum for new hires, employee and ... direct impact on operational efficiency and employee retention. * Continuous Improvement: Stay ...
Design and deliver comprehensive and compliant training curriculum for new hires, employee and ... direct impact on operational efficiency and employee retention. * Continuous Improvement: Stay ...
Design and deliver comprehensive and compliant training curriculum for new hires, employee and ... direct impact on operational efficiency and employee retention. * Continuous Improvement: Stay ...
Art Director
$115K - $121K/yr
Our smart cutting machines, design apps, and materials make creativity easy and accessible for ... learning. * Lead with positivity, accountability, curiosity, and a solutions-oriented mindset while ...
Art Director
$115K - $121K/yr
Our smart cutting machines, design apps, and materials make creativity easy and accessible for ... learning. * Lead with positivity, accountability, curiosity, and a solutions-oriented mindset while ...
Director Learning Design information
What is the difference between Director Learning Design vs Learning Experience Designer?
| Aspect | Director Learning Design | Learning Experience Designer |
|---|---|---|
| Credentials | Typically requires advanced degrees in education, instructional design, or related fields; often with leadership experience | Bachelor's or master's in instructional design, education technology, or related areas; certification preferred |
| Work Environment | Leads teams, manages projects, and collaborates with senior leadership in corporate, educational, or e-learning organizations | Designs learning experiences, develops content, and works closely with subject matter experts in similar settings |
| Industry Usage | Commonly found in corporate training, higher education, and e-learning companies | Primarily in e-learning, educational technology, and corporate training sectors |
The main difference is that the Director Learning Design oversees learning strategy and manages teams, while the Learning Experience Designer focuses on creating engaging learning content and experiences. Both roles require instructional design skills, but the director position involves leadership and strategic planning.
Full-time
Posted 14 days ago
Job description
Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role:
The Director of Operations Learning & Development will lead the build-out of a modern, scalable learning ecosystem at SoFi. This leader ensures every Operations employee is equipped with the resources to provide fast, member-centric service. Owning the end-to-end strategy-from new hire onboarding to product launch readiness and knowledge management-the role focuses on AI-enabled, data-driven content that directly improves business outcomes like FCR, CSAT, and NPS.
What You'll Do:
- Drive the complete L&D program strategy, aligning member experience goals with data-informed learning portfolios
- Mentor a team of experienced Senior Managers to foster a culture of creative collaboration and excellence
- Manage the Operational Learning Library across various stages, from initial hire through active production
- Utilizing diverse methodologies such as classroom sessions, huddle guides, and digital coach tools
- Integrate AI tools to refine knowledge databases, streamline processes, and route administrative tasks of onboarding and L&D programs
- Cultivate a robust continuous learning culture for both Operations managers and individual contributors
- Find opportunities to optimize content to improve learner retention and increase accessibility through AI tools
- Supervise all administrative training duties, including scheduling, record maintenance, and evaluations
- Report on program impacts and necessary investments to senior leadership
- Collaborate with enterprise L&D partners to maintain organizational alignment across Operations
What You'll Need:
- Bachelor's degree in a relevant field; a Master's degree is preferred
- 8+ years managing teams within Operations, front-line teams across multiple business groups
- 10 years of experience in L&D or talent development, with a focus on training design
- 8+ years or more experience in banking or the fintech sector
- Utilized AI tools and platforms to create adaptive learning pathways, curriculums, or agent real time assessments score, and performance gaps
- Proven ability to deliver training effectively in person and in remote environments
- Exceptional presentation skills and the ability to communicate with executive leadership
- Knowledge of instructional design principles, adult learning methodologies and AI content development
- A track record of developing call center or operational curricula
- Competency in translating data analytics into actionable training improvements
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
About SoFi
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
2011