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Director Key Accounts Jobs in Wisconsin (NOW HIRING)

The Director, Key Account Executives, provides enterprise leadership for Medica's Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and ...

WI · On-site

$180 - $260/hr

About the Role As a Key Account Director, you will operate as a senior, strategic leader ... Expansion of existing enterprise accounts and achievement of revenue targets * Impactful ...

Account Specialist

Shawano, WI · On-site

$18 - $24.50/hr

You'll be on the front lines of growing and supporting our branch key accounts, through building ... directed and customer service oriented o Learn and perform multiple tasks in a fast paced ...

Holds direct management of the sales director team. The job holder will be responsible for ... Defines customer satisfaction KPI's for key accounts WHAT WE VALUE * Customer Focus * Pricing ...

Holds direct management of the sales director team. The job holder will be responsible for ... Defines customer satisfaction KPI's for key accounts WHAT WE VALUE * Customer Focus * Pricing ...

WI · On-site

$120 - $180/hr

Job Summary The Global Account Director is the centralized, single point of commercial contact for ... accounts from all key functions such as Ops, IT, Finance, etc. * Keep pipeline and account ...

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Director Key Accounts information

See Wisconsin salary details

$49K

$130.1K

$224.1K

How much do director key accounts jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director key accounts in Wisconsin is $130,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $193,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director key accounts?

To thrive as a Director Key Accounts, you need expertise in strategic account management, sales leadership, and a track record of driving revenue growth, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM systems like Salesforce, data analytics tools, and contract management platforms is typically required. Exceptional relationship-building, negotiation, and communication skills set top performers apart in this role. These skills ensure the ability to develop long-term partnerships, exceed sales targets, and align solutions with clients’ evolving business needs.

How does a director key accounts typically collaborate with cross-functional teams to meet client needs?

A Director of Key Accounts works closely with cross-functional teams such as sales, marketing, product development, and customer support to ensure that client requirements are fully understood and addressed. This often involves leading regular strategy meetings, facilitating communication between internal stakeholders, and aligning organizational resources to deliver tailored solutions. Effective collaboration helps strengthen client relationships, resolve issues quickly, and drive mutual business growth. The role requires strong leadership and communication skills to coordinate efforts and maintain consistency in service delivery.

What is the difference between Director Key Accounts vs Account Manager?

AspectDirector Key AccountsAccount Manager
ResponsibilitiesOversees large, strategic client relationships, develops account strategies, manages teamsManages day-to-day client interactions, maintains existing accounts, supports sales growth
CredentialsTypically requires extensive experience in sales or account management, often with a bachelor's or master's degreeRequires relevant sales or customer service experience, often with a bachelor's degree
Work EnvironmentSenior leadership setting, strategic planning, cross-department collaborationClient-facing, sales-driven environment, regular travel may be involved

The main difference between a Director Key Accounts and an Account Manager lies in scope and responsibility. Directors focus on strategic, high-value accounts and team leadership, while Account Managers handle daily client interactions and account maintenance. Both roles require strong communication skills and industry knowledge, but the Director role involves higher-level planning and decision-making.

What does a director key accounts do?

A Director of Key Accounts is responsible for managing and nurturing relationships with a company's most important clients or customers. They develop strategies to strengthen these partnerships, ensure client satisfaction, and drive revenue growth. This role often involves collaborating with sales, marketing, and product teams to tailor solutions that meet key clients' needs. Additionally, they may lead a team of account managers and analyze market trends to identify new business opportunities.
What are the most commonly searched types of Key Accounts jobs in Wisconsin? The most popular types of Key Accounts jobs in Wisconsin are:
What cities in Wisconsin are hiring for Director Key Accounts jobs? Cities in Wisconsin with the most Director Key Accounts job openings:
Infographic showing various Director Key Accounts job openings in Wisconsin as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $130,102 per year, or $62.5 per hour.

Director of Commercial Key Accounts

Medica Services Company LLC

Madison, WI • On-site

Full-time

Posted 17 days ago


Job description

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Director, Key Account Executives, provides enterprise leadership for Medica’s Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and consistent business models, and ultimately executing how Medica manages its most complex and strategically significant commercial accounts (employers).

This role leads Key Account Executives across all geographies and is accountable for retention, client experience, and effective cross-functional coordination for large and complex accounts. The Director ensures consistent account management standards, clear ownership models, and seamless transitions of new large accounts from Commercial Sales Relationship Managers into the Key Account Executive team. Performs other duties as assigned.

Key Accountabilities

  • Enterprise Leadership and Execution of the Key Account Operating Model
    • Define and own the enterprise Key Account management model across all geographies. Set standards for:
      • Account ownership and governance
      • Strategic initiatives
      • Renewal leadership and growth strategies
      • Escalation management
      • Cross-functional engagement to ensure operational alignment and consistency in how Medica manages its most complex and strategic accounts across Medica core geographies
  • People Leadership and Capability Development
    • Lead, coach, and develop Key Account Executives across regions. Set clear expectations tied to retention, reporting, client engagement and experience, and segment performance. Drive consistency in skills such as:
      • Executive presence
      • Strategic account planning
      • Complex issue navigation
      • Driving decisions based on reporting, data, analytics, and technologies
      • Interdisciplinary protocol
      • Leveraging Medica resources to retain, grow and innovate within our Key Account book of business
  • Retention Strategy and Portfolio Health Oversight
    • Own the health of the Key Account portfolio, not individual accounts
      • Identify systemic retention risks, trends, and escalation patterns
      • Partner with Sales, Client Experience, Product, Network, Operations, and Finance to: Proactively address at-risk accounts and influence enterprise priorities that impact retention Act as an escalation leader for high-impact or enterprise-sensitive situations
  • Account Transition and Intake Governance
    • Own the standard transition process for moving new large and complex accounts from commercial Sales Relationship Managers to Key Account ExecutiveS

    • Ensure:

      • Clear handoffs
      • Defined ownership
      • Early stabilization and client confidence
    • Continuously improve transition effectiveness based on feedback and outcomes

Cross‑Functional Influence and Enterprise Partnership

    • Serve as a strategic partner to the Senior Director, Commercial Sales and Retention
    • Represent Key Account needs in enterprise discussions related to:
      • Product
      • Network
      • Service models
      • Operational readiness
    • Influence decisions without direct authority
  • Participate directly in select executive‑level client interactions when:
    • Accounts are highly complex
    • Issues are enterprise‑sensitive
    • Presence adds credibility or accelerates resolution
  • Model expectations for Key Account Executives

        Required Qualifications

        • Bachelor's degree or equivalent work experience in a related field
        • 10+ years of work experience beyond degree
        • 5+ years of Health Plan experience with a focus on commercial business
        • 5+ years of people leadership and coaching senior, client-facing professionals across geographies

        Required Certifications/Licensure

        • Applicable active resident and non-resident Life, Accident and Health licenses

        Preferred Qualifications

        • Commercial sales, account management, or client experience leadership
        • Healthcare, insurance, or similarly complex B2B environments
        • Enterprise‑level strategic account leadership and portfolio management
        • Retention strategy development and execution for complex, high‑value accounts
        • Advanced client experience design and stewardship in highly visible relationships
        • Executive presence with the ability to engage credibly with senior client and internal leaders
        • Strong escalation management and complex issue resolution capabilities
        • Ability to establish, document, and enforce standard operating models while allowing for regional nuance
        • Cross‑functional influence in matrixed environments without direct authority
        • Change leadership skills, including guiding teams and clients through transitions and ambiguity
        • Strong business judgment and decision‑making in high‑risk, high‑impact situations
        • Data‑informed analysis and prioritization of portfolio‑level risks and opportunities
        • Excellent communication skills, including executive‑level written and verbal messaging
        • Talent development mindset with experience building consistent capabilities and expectations
        • Operational discipline paired with strategic thinking and adaptability
        • Strong collaboration skills across Sales, Client Experience, Operations, Product, Network, and Finance

        This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN and/or Madison, WI.

        The full salary grade for this position is $122,500 – $210,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $122,500 - $175,000. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data.  In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

        The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

        Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

        We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.