The Director, Key Account Executives, provides enterprise leadership for Medica's Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and ...
The Director, Key Account Executives, provides enterprise leadership for Medica's Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and ...
The Director, Key Account Executives, provides enterprise leadership for Medica's Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and ...
The Director, Key Account Executives, provides enterprise leadership for Medica's Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and ...
The Director, Key Account Executives, provides enterprise leadership for Medica's Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and ...
The Director, Key Account Executives, provides enterprise leadership for Medica's Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and ...
Key Account Manager (USA)
Kenosha, WI · On-site
Grow & Manage strategic Key Accounts across North America Reporting to the Sales Director, you are responsible for managing, developing, and retaining a portfolio of strategic customers. You act as ...
Key Account Manager (USA)
Kenosha, WI · On-site
Grow & Manage strategic Key Accounts across North America Reporting to the Sales Director, you are responsible for managing, developing, and retaining a portfolio of strategic customers. You act as ...
Key Account Manager (USA)
Kenosha, WI · On-site
Grow & Manage strategic Key Accounts across North America Reporting to the Sales Director, you are responsible for managing, developing, and retaining a portfolio of strategic customers. You act as ...
Quick apply
Key Account Manager (USA)
Kenosha, WI · On-site
Grow & Manage strategic Key Accounts across North America Reporting to the Sales Director, you are responsible for managing, developing, and retaining a portfolio of strategic customers. You act as ...
Key Account Manager (USA)
Kenosha, WI · On-site
Grow & Manage strategic Key Accounts across North America Reporting to the Sales Director, you are responsible for managing, developing, and retaining a portfolio of strategic customers. You act as ...
Quick apply
Key Account Manager (USA)
Kenosha, WI · On-site
Grow & Manage strategic Key Accounts across North America Reporting to the Sales Director, you are responsible for managing, developing, and retaining a portfolio of strategic customers. You act as ...
Key Account Manager (USA)
Kenosha, WI · On-site
Grow & Manage strategic Key Accounts across North America Reporting to the Sales Director, you are responsible for managing, developing, and retaining a portfolio of strategic customers. You act as ...
Key Account Manager (USA)
Kenosha, WI · On-site
Grow & Manage strategic Key Accounts across North America Reporting to the Sales Director, you are responsible for managing, developing, and retaining a portfolio of strategic customers. You act as ...
WI · On-site
$180 - $260/hr
About the Role As a Key Account Director, you will operate as a senior, strategic leader ... Expansion of existing enterprise accounts and achievement of revenue targets * Impactful ...
WI · On-site
$180 - $260/hr
About the Role As a Key Account Director, you will operate as a senior, strategic leader ... Expansion of existing enterprise accounts and achievement of revenue targets * Impactful ...
Sales Director (East coast)
Little Chute, WI · On-site
The director drives regional revenue, manages key account relationships (e.g., grocery/retail chains), and oversees distributor networks. This leadership role involves executing commercial strategy ...
Sales Director (East coast)
Little Chute, WI · On-site
The director drives regional revenue, manages key account relationships (e.g., grocery/retail chains), and oversees distributor networks. This leadership role involves executing commercial strategy ...
Account Specialist
Shawano, WI · On-site
$18 - $24.50/hr
You'll be on the front lines of growing and supporting our branch key accounts, through building ... directed and customer service oriented o Learn and perform multiple tasks in a fast paced ...
Account Specialist
Shawano, WI · On-site
$18 - $24.50/hr
You'll be on the front lines of growing and supporting our branch key accounts, through building ... directed and customer service oriented o Learn and perform multiple tasks in a fast paced ...
Sales Director (East coast)
Little Chute, WI · On-site
The director drives regional revenue, manages key account relationships (e.g., grocery/retail chains), and oversees distributor networks. This leadership role involves executing commercial strategy ...
Sales Director (East coast)
Little Chute, WI · On-site
The director drives regional revenue, manages key account relationships (e.g., grocery/retail chains), and oversees distributor networks. This leadership role involves executing commercial strategy ...
Sales Director
Oshkosh, WI · On-site
Holds direct management of the sales director team. The job holder will be responsible for ... Defines customer satisfaction KPI's for key accounts WHAT WE VALUE * Customer Focus * Pricing ...
Sales Director
Oshkosh, WI · On-site
Holds direct management of the sales director team. The job holder will be responsible for ... Defines customer satisfaction KPI's for key accounts WHAT WE VALUE * Customer Focus * Pricing ...
Sales Director
Oshkosh, WI · On-site
Holds direct management of the sales director team. The job holder will be responsible for ... Defines customer satisfaction KPI's for key accounts WHAT WE VALUE * Customer Focus * Pricing ...
Sales Director
Oshkosh, WI · On-site
Holds direct management of the sales director team. The job holder will be responsible for ... Defines customer satisfaction KPI's for key accounts WHAT WE VALUE * Customer Focus * Pricing ...
Sales Director (West coast)
Little Chute, WI · On-site +1
$125K - $146K/yr
The director drives regional revenue, manages key account relationships (e.g., grocery/retail chains), and oversees distributor networks. This leadership role involves executing commercial strategy ...
Sales Director (West coast)
Little Chute, WI · On-site +1
$125K - $146K/yr
The director drives regional revenue, manages key account relationships (e.g., grocery/retail chains), and oversees distributor networks. This leadership role involves executing commercial strategy ...
Sales Director (East coast)
Little Chute, WI · On-site +1
$125K - $146K/yr
The director drives regional revenue, manages key account relationships (e.g., grocery/retail chains), and oversees distributor networks. This leadership role involves executing commercial strategy ...
Sales Director (East coast)
Little Chute, WI · On-site +1
$125K - $146K/yr
The director drives regional revenue, manages key account relationships (e.g., grocery/retail chains), and oversees distributor networks. This leadership role involves executing commercial strategy ...
Sales Director (West coast)
Little Chute, WI · On-site
The director drives regional revenue, manages key account relationships (e.g., grocery/retail chains), and oversees distributor networks. This leadership role involves executing commercial strategy ...
Sales Director (West coast)
Little Chute, WI · On-site
The director drives regional revenue, manages key account relationships (e.g., grocery/retail chains), and oversees distributor networks. This leadership role involves executing commercial strategy ...
Sales Director (West coast)
Little Chute, WI · On-site
The director drives regional revenue, manages key account relationships (e.g., grocery/retail chains), and oversees distributor networks. This leadership role involves executing commercial strategy ...
Sales Director (West coast)
Little Chute, WI · On-site
The director drives regional revenue, manages key account relationships (e.g., grocery/retail chains), and oversees distributor networks. This leadership role involves executing commercial strategy ...
Global Key Account - General Merchandising Manager
Appleton, WI · Hybrid
$141K - $182K/yr
Reconcile regional commercial input across both accounts, with direct input back through the global ... Protect the integrity of key models and franchisees through disciplined lifecycle management and ...
Global Key Account - General Merchandising Manager
Appleton, WI · Hybrid
$141K - $182K/yr
Reconcile regional commercial input across both accounts, with direct input back through the global ... Protect the integrity of key models and franchisees through disciplined lifecycle management and ...
WI · On-site
$120 - $180/hr
Job Summary The Global Account Director is the centralized, single point of commercial contact for ... accounts from all key functions such as Ops, IT, Finance, etc. * Keep pipeline and account ...
WI · On-site
$120 - $180/hr
Job Summary The Global Account Director is the centralized, single point of commercial contact for ... accounts from all key functions such as Ops, IT, Finance, etc. * Keep pipeline and account ...
Global Key Account - General Merchandising Manager
Appleton, WI · Hybrid
$141K - $182K/yr
Reconcile regional commercial input across both accounts, with direct input back through the global ... Protect the integrity of key models and franchisees through disciplined lifecycle management and ...
Global Key Account - General Merchandising Manager
Appleton, WI · Hybrid
$141K - $182K/yr
Reconcile regional commercial input across both accounts, with direct input back through the global ... Protect the integrity of key models and franchisees through disciplined lifecycle management and ...
Director Key Accounts information
See Wisconsin salary details
$58.9K is the 25th percentile. Wages below this are outliers.
$49K - $64.9K
40% of jobs
$64.9K - $80.8K
3% of jobs
$80.8K - $96.7K
5% of jobs
$96.7K - $112.6K
0% of jobs
$112.6K - $128.6K
0% of jobs
$128.6K - $144.5K
0% of jobs
The median wage is $146K / yr.
$144.5K - $160.4K
17% of jobs
$160.4K - $176.3K
2% of jobs
$187.9K is the 75th percentile. Wages above this are outliers.
$176.3K - $192.2K
11% of jobs
$192.2K - $208.2K
11% of jobs
$208.2K - $224.1K
12% of jobs
$49K
$130.1K
$224.1K
How much do director key accounts jobs pay per year?
What are the key skills and qualifications needed to thrive as a director key accounts?
How does a director key accounts typically collaborate with cross-functional teams to meet client needs?
What is the difference between Director Key Accounts vs Account Manager?
| Aspect | Director Key Accounts | Account Manager |
|---|---|---|
| Responsibilities | Oversees large, strategic client relationships, develops account strategies, manages teams | Manages day-to-day client interactions, maintains existing accounts, supports sales growth |
| Credentials | Typically requires extensive experience in sales or account management, often with a bachelor's or master's degree | Requires relevant sales or customer service experience, often with a bachelor's degree |
| Work Environment | Senior leadership setting, strategic planning, cross-department collaboration | Client-facing, sales-driven environment, regular travel may be involved |
The main difference between a Director Key Accounts and an Account Manager lies in scope and responsibility. Directors focus on strategic, high-value accounts and team leadership, while Account Managers handle daily client interactions and account maintenance. Both roles require strong communication skills and industry knowledge, but the Director role involves higher-level planning and decision-making.
What does a director key accounts do?

Full-time
Posted 17 days ago
Job description
Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.
We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.
The Director, Key Account Executives, provides enterprise leadership for Medica’s Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and consistent business models, and ultimately executing how Medica manages its most complex and strategically significant commercial accounts (employers).
This role leads Key Account Executives across all geographies and is accountable for retention, client experience, and effective cross-functional coordination for large and complex accounts. The Director ensures consistent account management standards, clear ownership models, and seamless transitions of new large accounts from Commercial Sales Relationship Managers into the Key Account Executive team. Performs other duties as assigned.
Key Accountabilities
- Enterprise Leadership and Execution of the Key Account Operating Model
- Define and own the enterprise Key Account management model across all geographies. Set standards for:
- Account ownership and governance
- Strategic initiatives
- Renewal leadership and growth strategies
- Escalation management
- Cross-functional engagement to ensure operational alignment and consistency in how Medica manages its most complex and strategic accounts across Medica core geographies
- Define and own the enterprise Key Account management model across all geographies. Set standards for:
- People Leadership and Capability Development
- Lead, coach, and develop Key Account Executives across regions. Set clear expectations tied to retention, reporting, client engagement and experience, and segment performance. Drive consistency in skills such as:
- Executive presence
- Strategic account planning
- Complex issue navigation
- Driving decisions based on reporting, data, analytics, and technologies
- Interdisciplinary protocol
- Leveraging Medica resources to retain, grow and innovate within our Key Account book of business
- Lead, coach, and develop Key Account Executives across regions. Set clear expectations tied to retention, reporting, client engagement and experience, and segment performance. Drive consistency in skills such as:
- Retention Strategy and Portfolio Health Oversight
- Own the health of the Key Account portfolio, not individual accounts
- Identify systemic retention risks, trends, and escalation patterns
- Partner with Sales, Client Experience, Product, Network, Operations, and Finance to: Proactively address at-risk accounts and influence enterprise priorities that impact retention Act as an escalation leader for high-impact or enterprise-sensitive situations
- Own the health of the Key Account portfolio, not individual accounts
- Account Transition and Intake Governance
Own the standard transition process for moving new large and complex accounts from commercial Sales Relationship Managers to Key Account ExecutiveS
Ensure:
- Clear handoffs
- Defined ownership
- Early stabilization and client confidence
- Continuously improve transition effectiveness based on feedback and outcomes
Cross‑Functional Influence and Enterprise Partnership
- Serve as a strategic partner to the Senior Director, Commercial Sales and Retention
- Represent Key Account needs in enterprise discussions related to:
- Product
- Network
- Service models
- Operational readiness
- Influence decisions without direct authority
- Participate directly in select executive‑level client interactions when:
- Accounts are highly complex
- Issues are enterprise‑sensitive
- Presence adds credibility or accelerates resolution
- Model expectations for Key Account Executives
Required Qualifications
- Bachelor's degree or equivalent work experience in a related field
- 10+ years of work experience beyond degree
- 5+ years of Health Plan experience with a focus on commercial business
- 5+ years of people leadership and coaching senior, client-facing professionals across geographies
Required Certifications/Licensure
- Applicable active resident and non-resident Life, Accident and Health licenses
Preferred Qualifications
- Commercial sales, account management, or client experience leadership
- Healthcare, insurance, or similarly complex B2B environments
- Enterprise‑level strategic account leadership and portfolio management
- Retention strategy development and execution for complex, high‑value accounts
- Advanced client experience design and stewardship in highly visible relationships
- Executive presence with the ability to engage credibly with senior client and internal leaders
- Strong escalation management and complex issue resolution capabilities
- Ability to establish, document, and enforce standard operating models while allowing for regional nuance
- Cross‑functional influence in matrixed environments without direct authority
- Change leadership skills, including guiding teams and clients through transitions and ambiguity
- Strong business judgment and decision‑making in high‑risk, high‑impact situations
- Data‑informed analysis and prioritization of portfolio‑level risks and opportunities
- Excellent communication skills, including executive‑level written and verbal messaging
- Talent development mindset with experience building consistent capabilities and expectations
- Operational discipline paired with strategic thinking and adaptability
- Strong collaboration skills across Sales, Client Experience, Operations, Product, Network, and Finance
This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN and/or Madison, WI.
The full salary grade for this position is $122,500 – $210,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $122,500 - $175,000. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.
The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.
Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.
We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.