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Director Key Accounts Jobs in Florida (NOW HIRING)

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Director Key Accounts information

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$36.2K

$96.3K

$165.9K

How much do director key accounts jobs pay per year?

As of Aug 24, 2026, the average yearly pay for director key accounts in Florida is $96,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $143,500.00 per year, depending on experience, location, and employer.

What does a director key accounts do?

A Director of Key Accounts is responsible for managing and nurturing relationships with a company's most important clients or customers. They develop strategies to strengthen these partnerships, ensure client satisfaction, and drive revenue growth. This role often involves collaborating with sales, marketing, and product teams to tailor solutions that meet key clients' needs. Additionally, they may lead a team of account managers and analyze market trends to identify new business opportunities.

What are the key skills and qualifications needed to thrive as a director key accounts?

To thrive as a Director Key Accounts, you need expertise in strategic account management, sales leadership, and a track record of driving revenue growth, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM systems like Salesforce, data analytics tools, and contract management platforms is typically required. Exceptional relationship-building, negotiation, and communication skills set top performers apart in this role. These skills ensure the ability to develop long-term partnerships, exceed sales targets, and align solutions with clients’ evolving business needs.

How does a director key accounts typically collaborate with cross-functional teams to meet client needs?

A Director of Key Accounts works closely with cross-functional teams such as sales, marketing, product development, and customer support to ensure that client requirements are fully understood and addressed. This often involves leading regular strategy meetings, facilitating communication between internal stakeholders, and aligning organizational resources to deliver tailored solutions. Effective collaboration helps strengthen client relationships, resolve issues quickly, and drive mutual business growth. The role requires strong leadership and communication skills to coordinate efforts and maintain consistency in service delivery.

What is the difference between Director Key Accounts vs Account Manager?

AspectDirector Key AccountsAccount Manager
ResponsibilitiesOversees large, strategic client relationships, develops account strategies, manages teamsManages day-to-day client interactions, maintains existing accounts, supports sales growth
CredentialsTypically requires extensive experience in sales or account management, often with a bachelor's or master's degreeRequires relevant sales or customer service experience, often with a bachelor's degree
Work EnvironmentSenior leadership setting, strategic planning, cross-department collaborationClient-facing, sales-driven environment, regular travel may be involved

The main difference between a Director Key Accounts and an Account Manager lies in scope and responsibility. Directors focus on strategic, high-value accounts and team leadership, while Account Managers handle daily client interactions and account maintenance. Both roles require strong communication skills and industry knowledge, but the Director role involves higher-level planning and decision-making.

What are the most commonly searched types of Key Accounts jobs in Florida?

The most popular types of Key Accounts jobs in Florida are:

What cities in Florida are hiring for Director Key Accounts jobs?

Cities in Florida with the most Director Key Accounts job openings:

Director Key Accounts jobs near you
Infographic showing various Director Key Accounts job openings in Florida as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $96,324 per year, or $46.3 per hour.

Key Accounts Program Manager- Workers' Compensation - Transportation

Insurance Office of America

Fort Myers Beach, FL

Full-time

Medical, Retirement

Re-posted 19 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

55th of 311 rated insurance

Job description

Description

Job Description:

Title: Key Accounts Program Manager – Commercial Lines 

Work Mode: Remote, Florida Residents Only | Location/Supporting: Longwood, FL | Book Focus: Key Accounts, Large/Complex Commercial Risks 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: The Key Accounts Program Manager (PM) is responsible for overseeing underwriting, service, and strategic management of complex commercial insurance programs and key accounts. This role ensures profitable growth through disciplined underwriting, strong carrier relationships, and alignment of program strategies with client and organizational objectives. The PM serves as a primary liaison between carriers, brokers, clients, and internal teams while driving performance, operational excellence, and long‑term account success. 

 
Key Responsibilities: 

  • Portfolio Strategy & Oversight: Direct underwriting and service strategy for key accounts, ensuring alignment with underwriting guidelines, authority levels, and client objectives. 

  • Profitability & Growth Management: Monitor portfolio performance, including revenue, retention, and profitability, using data‑driven analysis to guide strategic decisions. 

  • Risk Evaluation & Approval: Evaluate and approve complex, high‑exposure or large account risks, ensuring sound selection and pricing discipline. 

  • Loss & Performance Analysis: Track loss trends, claims activity, and portfloio metrics to identify opportunities for corrective action or optimization. 

  • Carrier Relationship Management: Maintain strong working relationships with carrier partners, ensuring compliance with authority agreements, underwriting standards, and service expectations. 

  • Program Design & Enhancement: Collaborate with internal and external stakeholders to optimize program structure, coverage design, and pricing strategies. 

  • Regulatory & Program Compliance: Ensure programs comply with regulatory requirements, contractual obligations, and internal policies. 

  • Audit & Reporting Management: Audit & Reporting Management: Oversee audits, carrier reviews, and reporting deliverables, ensuring accuracy, timeliness, and consistency. 

  • Broker & Client Engagement: Build strong relationships with brokers and key clients, providing strategic guidance and supporting long‑term account growth. 

  • Business Development Support: Provide technical underwriting and program expertise to support new business initiatives and expansion opportunities. 

  • Escalation Management: Serve as a subject matter expert for complex underwriting, service, or client issues requiring escalation. 

  • Team Leadership & Development: Lead and mentor underwriting and service staff supporting key accounts, fostering accountability and professional growth. 

  • Operational Alignment: Monitor workflows and service delivery, partnering with claims, loss control, and finance teams to ensure coordinated execution. 

  • Process Improvement & Systems Support: Identify and support enhancements to systems, reporting tools, and operational processes to drive efficiency and effectiveness. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • Bachelor’s degree in Business, Finance, Risk Management, or a related field, or equivalent industry experience 

  • 7+ years of workers’ compensation underwriting experience with strong technical depth 

  • 3+ years of leadership or management experience within a brokerage, MGA/MGU, or carrier environment 

  • Strong expertise in underwriting principles, risk evaluation, and pricing strategies for complex accounts 

  • Working knowledge of claims trends, loss drivers, and regulatory requirements 

  • Proven ability to manage client relationships and influence strategic outcomes 

  • Excellent communication, collaboration, and carrier relationship management skills 

  • Analytical, detail‑oriented leader with the ability to manage multiple priorities in a fast‑paced environment 

What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s). 

Salary Range

The expected pay range for this position is 95-135K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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