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Director Intake Jobs in Amarillo, TX (NOW HIRING)

City of Amarillo Texas

ADOPTION SPECIALIST

Amarillo, TX · On-site

$13/hr

Administer vaccines, microchips, and other basic medical care to animals as directed. * Maintain and enforce sanitation and biosecurity procedures in front desk, intake, and adoption areas. * Clean ...

Liberty Resources

Care Coordinator

Amarillo, TX · On-site

$19.23/hr

Completes the intake and assessment of youth and families referred to or self-referred to the ACES ... Shares on-call responsibilities with the Program Director. * Makes community referrals and ...

Liberty Resources

Care Coordinator

Amarillo, TX · On-site

$19.23/hr

Completes the intake and assessment of youth and families referred to or self-referred to the ACES ... Shares on-call responsibilities with the Program Director. * Makes community referrals and ...

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All JobsIntake JobsDirector Intake JobsDirector Intake Jobs in Amarillo, TX

Director Intake information

What are some of the main challenges a director intake might face when managing a high-volume intake department?

A Director of Intake often navigates challenges such as balancing urgent client needs with efficient workflow management, ensuring compliance with regulatory standards, and maintaining high-quality service in a fast-paced environment. They must also effectively lead and support their team, adapt to changing organizational policies, and collaborate with other departments to streamline processes. Regularly updating protocols and leveraging technology can help address these challenges, but adaptability and strong communication are essential for long-term success.

What are the key skills and qualifications needed to thrive as a director intake, and why are they important?

To thrive as a Director of Intake, you need strong leadership abilities, expertise in case management or admissions processes, and typically a bachelor's or master's degree in healthcare, social work, or a related field. Familiarity with intake and case management software, electronic health record (EHR) systems, and compliance standards is essential. Exceptional communication, organizational, and problem-solving skills help you manage teams and coordinate effectively with clients and stakeholders. These skills ensure efficient client onboarding, regulatory compliance, and high-quality service delivery in fast-paced environments.

What is the difference between Director Intake vs Intake Coordinator?

AspectDirector IntakeIntake Coordinator
Required CredentialsBachelor's degree, management experienceHigh school diploma or associate's degree, relevant certifications
Work EnvironmentLeadership roles, strategic planningClient interaction, administrative tasks
Employer & Industry UsageHealthcare, social services, nonprofit organizationsHealthcare facilities, social service agencies
Common Search & ComparisonLeadership, management, strategic rolesOperational, client-facing roles

The main difference between Director Intake and Intake Coordinator lies in their responsibilities and seniority. Directors typically oversee the entire intake process, develop policies, and manage teams, requiring more experience and higher credentials. Intake Coordinators focus on executing intake procedures, working directly with clients, and handling administrative tasks. Both roles are essential in healthcare and social services, but they differ significantly in scope and level of responsibility.

What are the most commonly searched types of Intake jobs in Amarillo, TX?

The most popular types of Intake jobs in Amarillo, TX are:

What are popular job titles related to Director Intake jobs in Amarillo, TX?

For Director Intake jobs in Amarillo, TX, the most frequently searched job titles are:

What job categories do people searching Director Intake jobs in Amarillo, TX look for?

The top searched job categories for Director Intake jobs in Amarillo, TX are:

What cities near Amarillo, TX are hiring for Director Intake jobs?

Cities near Amarillo, TX with the most Director Intake job openings:

Director Intake jobs near you
Infographic showing various Director Intake job openings in Amarillo, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

CSR INTAKE SPECIALIST

City of Amarillo, Texas

Amarillo, TX • On-site

$14.70/hr

Other

Posted 23 days ago

City Of Amarillo rating

7.8

Company rating: 7.8 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

456th of 856 rated public administrative organizations

Job description

Starting Pay: $14.70 per hour
Job Description:
This position provides citizens with information and resources to help reduce numbers of animals in the shelter. Duties include excellent customer service by providing the public with accurate information regarding Animal Management & Welfare policies, programs and procedures. Produces a schedule for the Managed Intake Program. Conducting intake of animals brought to the facility by assigning case numbers, checking for microchips and tags, identifying, weighing, vaccinating, preparing a collar and assigning a kennel; processing and collecting fees for sterilization option, surrendered and reclaimed animals; maintaining and enforcing biosecurity procedures; conducting animal inventories and conducting follow up calls for animals with microchips.
Essential Responsibilities
  • Provides high levels of customer service by phone, email and in person by responding to each customer's needs in a prompt, courteous and professional manner.
  • Must clean and disinfect all areas of the office, clean and disinfect animal traps/kennels, respond to emails from citizens, stock intake area of all supplies needed.
  • Staffs the front desk of the Animal Shelter.
  • Conducts intake for animals brought to the Shelter by assessing the general health and temperament of the animal. Advising supervisor of ill or injured animals, assigning a case number, recording vital statistics, compiling and completing all necessary data required on intake data form and assigning the animal to a kennel or other enclosure.
  • Attempts to locate owners of lost or abandoned animals by checking for collars, tags and/or microchips.
  • Processes adoptions, sterilization option, surrendered/reclaimed animals, as well as spay-a mama program participants by completing the appropriate paperwork and collecting the associated fees.
  • Assist citizens with animal adoptions, including counseling adopters, facilitating meet-and-greets, and preparing and completing adoption paperwork.
  • Assist with bathing and preparing animals for adoption as needed.
  • Assist with behavioral assessment groups, rescue coordination, and animal transport when needed.
  • Maintains sanitary conditions in and around the front desk, as well as, following appropriate biosecurity procedures when dealing with animals.
  • Updates the Website with current information regarding the animals at the Shelter.
  • Administers shots (booster and rabies vaccines) and other medications to animals as directed.
  • Microchip animals and processes microchip data.
  • Processes donations made to the shelter.
  • Assists, as needed, with surgery pickups and questions about surgery incision.
  • Performs other job-related duties as assigned.
Knowledge, Skills and Abilities
  • Knowledge of animal shelter procedures and regulations.
  • Knowledge of safety, sanitation and humane environmental conditions of animals and animal shelters.
  • Effective communication and conflict resolution skills.
  • Ability to safely handle animals, including those with unknown health and temperament.
  • Ability to safely operate a staff or pole, ropes, nets and cameras.
  • Skill in using standard office equipment such as copiers, cash register, multi-line phone systems, computers and related software applications for data entry, word process and accounting purposes.
  • Strong verbal and written communication skill.
Required Qualifications
  • Requires a High School Diploma or its equivalent (GED).
Preferred Qualifications
  • Six months of experience working with animals.
  • Must have or be able to obtain pre-exposure rabies vaccinations within six (6) months of hire.

Physical Demands
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job. The employee is occasionally required to exert up to 50 pounds of force and, 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. This employee is also required to walk, stand, hear, speak, see, and talk. The employee is also required to possess the ability to make rational decisions and perform repetitive motions.
The employee's work is conducted indoors and outdoors in all types of weather conditions and in an environment that requires the employee to be adaptive to change.
The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.
The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.

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