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Director Infrastructure Operations Jobs in New York

Business Operations, Infrastructure Responsibilities: * Drive operational excellence across the Infrastructure organization by identifying systemic inefficiencies, designing scalable processes, and ...

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Director Infrastructure Operations information

See New York salary details

$37.2K

$117.8K

$196.4K

How much do director infrastructure operations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director infrastructure operations in New York is $117,806.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,600.00 and $148,200.00 per year, depending on experience, location, and employer.

What does a director of infrastructure operations do?

A Director of Infrastructure Operations is responsible for overseeing and managing an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all systems are running efficiently, securely, and reliably to support business operations. This role often involves strategic planning, budgeting, leading technical teams, and implementing best practices for disaster recovery and security. Directors also collaborate with other departments to align IT infrastructure with organizational goals and may be involved in vendor management and technology upgrades.

What are the key skills and qualifications needed to thrive as a director of infrastructure operations?

To thrive as a Director of Infrastructure Operations, you need deep expertise in IT infrastructure management, network architecture, and systems administration, often supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with enterprise tools like VMware, cloud platforms (AWS, Azure), ITIL frameworks, and certifications such as PMP or CISSP is typically required. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and aligning IT initiatives with business goals. These skills and qualities ensure the reliable, secure, and scalable operation of an organization’s critical IT systems.

How does a director of infrastructure operations typically collaborate with other departments to ensure seamless IT service delivery?

As a Director of Infrastructure Operations, collaboration with other departments such as security, application development, and business units is essential to align IT infrastructure with organizational goals. This role often involves regular meetings with department heads to understand their requirements, prioritizing projects, and coordinating resource allocation. Directors also work closely with teams to create incident response protocols, ensure compliance, and optimize system uptime. Effective communication and cross-functional teamwork are key to addressing challenges quickly and maintaining high service levels.

What is the difference between Director Infrastructure Operations vs Network Manager?

AspectDirector Infrastructure OperationsNetwork Manager
Primary FocusOversees overall infrastructure strategy, including data centers, servers, and cloud servicesManages network infrastructure, including LAN, WAN, and network security
CertificationsITIL, PMP, Cisco or Microsoft certifications often preferredCCNA, CCNP, or Network+ certifications common
Work EnvironmentExecutive-level, strategic planning, cross-departmental collaborationOperational, technical hands-on management of network systems
Industry UsageUsed in large enterprises, data centers, cloud providersCommon in organizations with complex network needs

The main difference is that the Director Infrastructure Operations oversees the entire infrastructure strategy and management, including data centers and cloud services, while the Network Manager focuses specifically on managing and maintaining network systems. Both roles require technical certifications, but their scope and responsibilities differ significantly.

What are popular job titles related to Director Infrastructure Operations jobs in New York?

For Director Infrastructure Operations jobs in New York, the most frequently searched job titles are:

What cities in New York are hiring for Director Infrastructure Operations jobs?

Cities in New York with the most Director Infrastructure Operations job openings:

Lead Infrastructure Architect

NAVA Software Solutions

Berkeley Heights, NJ • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

NAVA Software solutions is looking for a Lead Infrastructure Architect
Details:
Lead Infrastructure Architect
Location: Berkeley Heights, NJ
Duration: 12 months
Responsibilities:
  • Lead complex program(s) to modernize and refresh end of life technology such as operating system and database updates, cloud migrations, and re-platforming legacy systems.
  • Understand the business needs of the customer and provide quality customer support by using appropriate communication, anticipating customer needs and/or issues, and understanding the broad impact of change on all customer processes.
  • Establish and drive internal processes to drive program delivery including technology solutions, enterprise and solutions architecture, model development and technically related business projects.
  • Provide leadership to technology team in the support of the corporate vision, department objectives and individual goals.
  • Provide direction and work to remove barriers and silos to accomplishing the success and implementation of projects across cross-functional teams.
  • Plan, direct, and coordinate multiple Information Technology projects to ensure that project goals are accomplished within prescribed time frames.
  • Ensure project goals and requirements are met on schedule, within budget and are successfully completed.
  • Oversee all phases of project execution including initiation, planning/development, production/execution, monitors/controls, closing/post release activities for larger projects.
  • Track projects and issues closely, foster collaboration from both the business and technology groups and lead issue resolution meetings during projects
  • Accountable for final approval on releases for all projects within their assigned accounts, ensuring that nothing is missed and reducing reliability tickets.

Required
  • 15+ years of experience in Information Technology
  • Experience with Infrastructure and Network architecture
  • Systems Integration/Systems Architecture experience
  • Experience with Technology Lifecycle Management and/or System Modernization
  • Experience working in large scale 24x7x365 environments.
  • 7+ years of experience directly leading technology projects. Strong preference for experience leading technology modernization efforts and infrastructure refresh.
  • 5+ years of experience with data center, technology, and infrastructure operations
  • 5+ years of consulting experience leading projects in client facing role; Experience working with client executives (VP/CIO) to define programs, ensure business objectives are met, execute and report against measurable outcomes, and drive deliverables.
  • Experience managing teams of 10+ in an onshore/offshore model.
  • Advanced Microsoft Excel skills
  • Product Implementation experience
  • Experience working with large clients (Fortune 500) and with a consulting/service organization.
  • Client facing experience and comfortable talking to C-level executives.
  • Waterfall and Agile experience

Desired:
  • Financial Services/Banking experience
  • High volume transaction experience

NAVA Software Solutions logo

About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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