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Director Implementation Jobs in Minnesota (NOW HIRING)

Points North is looking for an experienced and results-driven Implementation Director to own the successful delivery of our technology to our WageIQ and Certified Payroll Reporting clients. The ...

Points North is looking for an experienced and results-driven Implementation Director to own the successful delivery of our technology to our WageIQ and Certified Payroll Reporting clients. The ...

Implementation Specialists are responsible for onboarding new customers onto TravelBank's solution ... Acquire technical product knowledge through training, self-directed research and testing, and ...

Implementation Specialists are responsible for onboarding new customers onto TravelBank's solution ... Acquire technical product knowledge through training, self-directed research and testing, and ...

Direct experience in Surgical ORs and/or procedural environments (e.g., Cath Lab, IR, Endoscopy) is ... implementations, ideally within healthcare IT, across multiple end user groups with varying ...

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for ... He/she will drive the process through a combination of direct involvement, partnership with account ...

Client Implementation Manager

Bloomington, MN · On-site

$68.64K - $85.80K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for ... He/she will drive the process through a combination of direct involvement, partnership with account ...

Client Implementation Manager

Bloomington, MN · On-site

$68.64K - $85.80K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for ... He/she will drive the process through a combination of direct involvement, partnership with account ...

Drive team to modern software solutions and possess the ability to influence without position authority, direct resources, enforce processes and ensure projects are executed on time and in budget.

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Director Implementation information

See Minnesota salary details

$38.2K

$101.4K

$164.5K

How much do director implementation jobs pay per year?

As of May 29, 2026, the average yearly pay for director implementation in Minnesota is $101,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $118,500.00 per year, depending on experience, location, and employer.

What does a Director of Implementation do?

A Director of Implementation oversees the deployment of products, services, or systems, ensuring they are successfully integrated into client operations. They manage project timelines, coordinate cross-functional teams, and develop strategies to enhance efficiency and customer satisfaction. This role requires strong leadership, problem-solving, and communication skills to align internal teams with client expectations. They also monitor performance metrics and optimize processes for continuous improvement.

What are the key skills and qualifications needed to thrive in the Director Implementation position, and why are they important?

To thrive as a Director Implementation, you need strong project management skills, in-depth knowledge of implementation methodologies, and a degree in business, information technology, or a related field. Experience with project management software such as Jira or Asana, as well as certifications like PMP or Six Sigma, is highly valued. Outstanding leadership, problem-solving abilities, and excellent communication are critical soft skills for guiding teams and engaging stakeholders. These competencies are essential to ensure seamless delivery of complex projects, foster team alignment, and achieve client satisfaction.

What are some typical challenges a Director Implementation might face, and how are they addressed?

A Director Implementation often encounters challenges such as coordinating cross-functional teams, managing competing priorities, and ensuring projects stay on schedule and within budget. Addressing these challenges involves proactive risk management, clear communication channels, and the ability to adapt quickly to unforeseen obstacles. The role typically collaborates closely with clients, internal technical teams, and senior leadership to align expectations and deliver solutions efficiently. Successful Directors of Implementation use their experience and leadership to keep teams motivated and projects on track, ensuring high-quality results for both the company and its clients.
What are the most commonly searched types of Implementation jobs in Minnesota? The most popular types of Implementation jobs in Minnesota are:
What are popular job titles related to Director Implementation jobs in Minnesota? For Director Implementation jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Director Implementation jobs in Minnesota look for? The top searched job categories for Director Implementation jobs in Minnesota are:
What cities in Minnesota are hiring for Director Implementation jobs? Cities in Minnesota with the most Director Implementation job openings:
Infographic showing various Director Implementation job openings in Minnesota as of May 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, 3% Temporary, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $101,387 per year, or $48.7 per hour.
Director of Implementation

Director of Implementation

Points North

Minneapolis, MN • On-site

$135K - $155K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Points North is looking for an experienced and results-driven Implementation Director to own the successful delivery of our technology to our WageIQ and Certified Payroll Reporting clients. The director is an outcome-oriented player and coach who is motivated by seeing our team and our clients succeed. This leader is a visible advocate for the clients and ensures consistent and successful cross functional collaboration is achieved.
What You’ll Be Doing:
 
  • Directly supervise and lead a team of Specialists and Team Leads, promoting accountability, collaboration and camaraderie across the department and broader organization
  • Create and manage implementation processes that ensure clients are successfully implemented and utilize the software within the allotted number of hours, churn is minimal and projects receive appropriate communication to drive client retention
  • Monitor and mitigate implementation risk through collaboration with cross-functional teams and escalations as appropriate to management, product, and external partners
  • Track and report metrics on team performance, implementation portfolio, at-risk clients and status of team initiatives to leadership on a regular cadence
  • Drive time-to-value delivery by promoting continuous improvement and process enhancement to continue to increase value for our customers
  • Provide implementation team with clear expectations of success and expected outcomes and manage the team to achieve those outcomes
  • Own a portfolio of implementation clients from mid-market to enterprise, ensuring success of those clients
  • Active participant in cross-functional Management Team, balancing advocacy for Implementation team needs with broader Business priorities and objectives

What We Are Looking For:
 
  • Highly collaborative, able to work closely with internal teams (Sales, Marketing, Customer Success, Product, Support) to ensure seamless customer experience and to drive success across the client lifecycle
  • Excellent communication, interpersonal, and relationship building skills
  • Strong business acumen, able to advocate for the needs of the implementation team and for the needs of our clients, while maintaining a broad business lens
  • Proven track record leading a growing team; leveraging process improvement, automation and headcount to support ongoing staffing and development needs adequately
  • Solutions oriented problem solver who models and builds a culture of continuous improvement
  • Curious with a desire to learn and work with our payroll partners to learn their systems and processes, for mutual client success
  • Ability to manage a team while managing multiple accounts simultaneously, prioritizing tasks, and meeting deadlines

Qualifications:
  • 10+ years’ experience working in client implementation and/or onboarding roles, with at least 5+ years’ experience in SaaS
  • 5+ years of hands-on direct management experience, proven track record of successful team management
  • Willing to work hybrid out of our Bloomington, MN headquarters
  • Experience within payroll, accounting and/or ERP software industries, preferred
  • Strong attention to detail, able to maintain various project plans (Microsoft Planner), CRM data (Hubspot), and internal documentation
  • Motivated, self-starter able to manage competing priorities with team requests, customer and partner relationships, and driving product adoption
  • Solution-oriented problem solver comfortable with ambiguity in a small growing environment

At Points North, we believe that taking care of our team is the foundation of our success. That’s why we’ve created a benefits package designed to support you both personally and professionally:
  • Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and your family healthy.
  • Retirement Savings: Invest in your future with employer-matching contributions to a SIMPLE Traditional and/or ROTH IRA plan.
  • Time Off: Generous PTO, paid holidays, and Volunteer Time Off (VTO) are offered so that you can take time to recharge and give back to what matters to you.
  • Growth Opportunities: Professional development is encouraged whether it be in training, certifications, or other opportunities to boost your career.
  • Flexibility: Depending on the role, remote or hybrid arrangements may be made available to fit your lifestyle and business needs.
 
For this position the base salary range is $135,000.00 - $155,000.00 per year, plus annual bonus eligibility. Final compensation determinations will reflect your unique experience, skills, and the responsibilities of the role.
At Points North, you’ll find an energizing, ambitious and supportive workplace where your contributions make a real impact. Ready to join our team? Apply today to take the next step in your career!
 

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