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Director Global Operations information

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$33.9K

$107.2K

$178.8K

How much do director global operations jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director global operations in Ridgefield, CT is $107,244.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $135,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director global operations?

To thrive as a Director Global Operations, you need extensive experience in international business strategy, supply chain management, and operational leadership, often supported by an MBA or relevant advanced degree. Familiarity with global ERP systems, project management tools, and certifications such as Six Sigma or PMP are highly valued. Exceptional cross-cultural communication, problem-solving abilities, and strategic thinking help leaders navigate complex global teams and markets. These skills are vital for ensuring operational efficiency, driving business growth, and successfully managing the challenges of international operations.

Is a director of global operations a high position?

A director of global operations is a senior leadership role responsible for overseeing international business activities, strategic planning, and operational efficiency across multiple regions. It is considered a high-level position that often requires extensive experience, leadership skills, and knowledge of global markets.

What are the typical challenges faced by a director global operations?

A Director Global Operations often faces challenges such as coordinating activities across multiple countries, navigating differing regulatory environments, and adapting to cultural differences within distributed teams. Managing supply chain disruptions, ensuring consistent quality standards, and aligning regional operations with overall business objectives are also key aspects of the role. Success in this position requires a proactive approach to risk management, agile decision-making, and effective stakeholder communication. By thriving in these areas, Directors of Global Operations play a pivotal role in a company's international expansion and ongoing operational success.

What does a director global operations do?

A Director of Global Operations oversees a company's international business activities, ensuring efficiency, consistency, and strategic alignment across global markets. They manage supply chains, logistics, compliance, and operational performance while driving process improvements. This role requires strong leadership, cross-cultural communication, and strategic planning to optimize global expansion and profitability.

What job categories do people searching Director Global Operations jobs in Ridgefield, CT look for? The top searched job categories for Director Global Operations jobs in Ridgefield, CT are:
What cities near Ridgefield, CT are hiring for Director Global Operations jobs? Cities near Ridgefield, CT with the most Director Global Operations job openings:
Director Global Operations jobs near you
Infographic showing various Director Global Operations job openings in Ridgefield, CT as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,244 per year, or $51.6 per hour.

Supervisor, Global Professional Education Operations

CooperCompanies

Trumbull, CT • On-site

Full-time

Posted 21 days ago

Job description


The Supervisor, Global Professional Education Operations supports the development and execution of global professional education initiatives in partnership with the Head of Professional Education. This role is both a people-leadership and operational position: the Supervisor leads and develops the Professional Education Coordinators and Grants Coordinator while serving as the primary cross-functional liaison among internal stakeholders, external vendors, and healthcare professionals (HCPs).
A critical focus of this position is ensuring compliant HCP engagement, operational excellence, and accurate reporting in accordance with company policies and global regulatory requirements. The role spans team leadership and development, education program execution, HCP contracting and compliance, vendor and budget management, and analytics and reporting. The Supervisor is responsible for building a high-performing, compliance-minded team that can scale with the growth of the professional education function.
Responsibilities
Team Leadership & People Management
  • Lead, manage, and develop the Professional Education Coordinators and Grants Coordinator, including coaching, workload allocation, goal setting, and performance management.
  • Build team capability and foster a culture of operational excellence, accountability, and compliance across the professional education function.
  • Serve as a trusted operational partner to the Head of Professional Education, providing visibility into team performance, program status, and emerging risks.

HCP Engagement & Compliance
  • Manage the Global HCP Nomination process, assessing business needs and vetting nominations for professional education activities.
  • Assign hourly rates and issue HCP contracts in alignment with Fair Market Value (FMV) processes and company-approved tools.
  • Oversee HCP contracting, credentialing, contract amendments, and Statements of Work (SOWs).
  • Partner closely with Medical Affairs, Commercial Marketing, and Corporate Training teams to ensure compliant HCP engagement in accordance with established guidelines.
  • Ensure accurate and timely Sunshine Act data collection and reporting.

Professional Education Programs
  • Collaborate with cross-functional partners to plan and execute peer-to-peer education programs, including:
    • In-person programs at society meetings and tradeshows
    • Virtual and hybrid webinars
  • Manage non-CME sponsorships and product support or contribution requests.
  • Oversee the execution of the CSI Grants Program.
  • Coordinate residency training programs and other educational collaborations.

Professional Education Tools & Assets
  • Oversee the procurement, deployment, and utilization of simulation trainers and other educational tools.
  • Coordinate logistics, tracking, and inventory management for all professional education training assets.

Budget & Financial Management
  • Support Annual Operating Plan (AOP) development and ongoing budget tracking for professional education programs.
  • Manage invoice processing and Purchase Order (PO) creation using D365 and other financial systems.

Reporting & Analytics
  • Deliver data analytics related to professional education programs, including stakeholder and learner engagement metrics.
  • Deploy Qualtrics surveys to capture customer feedback and educational insights.
  • Analyze results and present actionable recommendations to internal stakeholders to support continuous program improvement.

Relationship & Vendor Management
  • Serve as the primary point of contact for key external vendors (e.g., Conexiant, Chamberlain, Surgical Modeling Solutions, Deloitte).
  • Build and maintain strong relationships with healthcare professionals and third-party vendors, ensuring performance meets contractual expectations and program objectives.

Additional Responsibilities
  • Manage customer visits to the CSI campuses including scheduling and on-site coordination.
  • Support additional professional education initiatives as required.

Qualifications
Required
  • Bachelor's degree required
  • 7+ years of progressive experience in professional education, medical education operations, medical affairs operations, or healthcare marketing
  • 2+ years of direct people-management experience, including coaching and developing team members
  • Experience in medical devices, life sciences, or biopharma
  • Strong working knowledge of HCP compliance, Fair Market Value (FMV), Sunshine Act / Open Payments reporting, and HCP contracting processes
  • Experience managing vendors, budgets, and cross-functional stakeholders
  • Demonstrated project management and organizational skills

Preferred
  • Advanced degree (e.g., MBA, MS) or project management certification (e.g., PMP)
  • Familiarity with global education programs and international HCP compliance frameworks (e.g., AdvaMed Code, MedTech Europe)
  • Experience using D365, Qualtrics, or comparable enterprise systems
  • Experience supporting grants programs, CME/non-CME sponsorships, or medical society partnerships

Why Join Us
This role offers a unique opportunity to shape and operationalize global professional education initiatives at the intersection of commercial excellence, medical integrity, compliance, and innovation-with direct visibility to senior leadership and meaningful impact on clinician education and patient care.
To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you are interested in applying and require special assistance or accommodations due to a disability, please contact us at talent.acquisition@coopersurgical.com.
As an employee of CooperSurgical, you'll receive a competitive total compensation plan. Your recruitment team will be able to share more information about any variable pay opportunity and benefit package that accompanies this role. The good faith estimate of the salary range for this role is $72,412 to 103,446. The actual amount offered is determined by a number of factors including but not limited to location, skills and experience.

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