Director Global Operations Jobs in Raleigh, NC (NOW HIRING)

The Director, Network & Security reports to the VP, Chief Enterprise Architect & Edge Transformation Leader and serves as the senior leader responsible for Eaton's global network and network security organization. This role combines strategic leadership, operational excellence, and technical expertise, with accountability for three integrated functions: Architecture - Network and security standards, target-state architectures, and reusable design patterns. Unified Network & Security Operations - Global operations of switching, routing, WAN/SD-WAN, Wi-Fi, firewalls, network access control (NAC), and segmentation.

Delivery & Lifecycle Management - Infrastructure project delivery, technology lifecycle management, technical debt reduction, M&A integration, site deployments, and managed services governance. This leader will unify network operations and network security execution under a single accountable organization, creating one team responsible for the network from edge to perimeter. The organization will operate through a common change-management process, integrated incident response model, and unified on-call structure.

The Information Security organization will continue to own cybersecurity governance, policy, threat detection, Security Operations Center (SOC) functions, and independent oversight. The Director will define and advance Eaton's network strategy through architecture standards, operational excellence, automation, and performance-driven execution. Leading teams across the Americas, EMEA, and APAC, this individual will accelerate infrastructure modernization efforts, improve service availability and reliability, and support Eaton's vision of a highly automated, resilient, predictive, and self-healing network environment that enables business growth and operational scalability.

What you'll do: Leadership & Organizational Management Provide strategic and operational leadership for Eaton's global Network & Security organization, overseeing Architecture, Network & Security Operations, and Delivery & Lifecycle Management. Lead and develop a global team of more than 30 professionals, including senior managers and regional operations teams across the Americas, EMEA, and APAC. Foster a culture of accountability, innovation, collaboration, and continuous improvement.

Drive adoption of AI, automation, and emerging technologies to improve operational efficiency and employee experience. Build and maintain a highly engaged, high-performing technical organization. Strategy & Architecture Define and govern enterprise network and network security architectures, standards, and reusable design patterns.

Develop and execute technology roadmaps across LAN, data center networking, WAN/SD-WAN, wireless, firewalls, NAC, segmentation, Cisco ISE, F5, and related technologies. Partner with Cloud, Operations, and End User Computing leaders to deliver scalable, future-ready infrastructure solutions. Evaluate emerging technologies, market trends, and industry best practices to identify opportunities for innovation and improvement.

Network & Security Operations Lead a unified global network and security operations organization with end-to-end accountability for service delivery and operational performance. Drive improvements in service availability, SLA performance, incident management, compliance, and Mean Time to Resolution (MTTR). Establish consistent operational processes, including change management, incident response, and support models across all regions.

Partner closely with the CISO organization to ensure alignment between operational execution, governance, and security objectives. Delivery & Lifecycle Management Own the infrastructure delivery portfolio, including: o Site refresh and modernization initiatives o SD-WAN deployments o New facility implementations o Mergers, acquisitions, and divestitures o Technology refresh and lifecycle programs o Technical debt remediation efforts Establish governance processes for project intake, prioritization, and execution. Lead architecture-to-operations transitions, including documentation, runbooks, support models, and operational readiness criteria.

Resolve complex technical and architectural challenges while ensuring alignment with enterprise standards and security requirements. Vendor & Managed Services Leadership Manage strategic relationships with technology vendors and service providers. Govern managed services performance and ensure adherence to Eaton's architecture, standards, and service-level expectations.

Oversee vendor strategy and technology lifecycle management across platforms including Cisco, Check Point, Palo Alto, Fortinet, F5, Zscaler, AT&T, and other telecommunications providers. Drive contract governance, service quality, and continuous improvement initiatives with external partners. Governance & Executive Engagement Establish and lead demand management and prioritization processes across architecture, operations, and project delivery teams.

Develop and operationalize a clear operating model and RACI framework in partnership with Information Security leadership. Represent the Network & Security organization with executive leadership, auditors, strategic partners, and external stakeholders. Regularly communicate operational performance, project status, service health, and key risks to senior IT leadership.

The expected annual salary range for this role is $182000 - $266000 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only.

Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. Qualifications: Basic Qualifications Bachelor's degree from an accredited institution. Minimum of 10 years of experience leading enterprise network and/or network security organizations in a global, multi-region environment.

Must be legally authorized to work in the United States without company sponsorship now or in the future. Preferred Qualifications Bachelor's degree in computer science, Engineering, Information Technology, or a related STEM field. Master's degree preferred.

Demonstrated experience leading engineering and operations teams through large-scale technology initiatives and operational transformation. Relevant industry certifications such as CISSP, CCIE, CCNP, or Network Security Architecture certifications. Experience leading an integrated network and security organization at enterprise scale.

Deep expertise in SD-WAN, network segmentation, NAC, firewall strategy, and security infrastructure consolidation. Strong technical knowledge of: o LAN and data center networking o Routing and switching o WAN and SD-WAN o Wireless networking o Process Control Networks (PCN) o Firewalls, Cisco ISE, Check Point, and F5 technologies Experience developing and governing enterprise reference architectures, standards, and design patterns. Proven partnership with Information Security organizations responsible for governance, policy, and oversight.

Experience managing strategic vendor relationships and technology lifecycles across Cisco, Check Point, Palo Alto, Fortinet, F5, Zscaler, and leading telecommunications providers. Familiarity with IT/OT convergence and network segmentation strategies within industrial or manufacturing environments. Experience leading Agile delivery and operational models, including the use of automation, AI, and performance metrics to improve outcomes.

Experience leading large-scale infrastructure transformations, organizational redesigns, or management consulting engagements. All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

The application window for this position is anticipated to close on 7/24/2026. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you.

After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview.

Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.