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Director Fixed Operations Jobs in Oklahoma (NOW HIRING)

Director of Accounting Location: Edmond, OK Organization: Confidential Faith-Based Ministry ... operations, including general ledger, accounts payable, accounts receivable, payroll, fixed assets ...

Director of Accounting

Edmond, OK · On-site

$85K - $100K/yr

Director of Accounting Location: Edmond, OK Organization: Confidential Faith-Based Ministry ... operations, including general ledger, accounts payable, accounts receivable, payroll, fixed assets ...

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Director Fixed Operations information

See Oklahoma salary details

$31.4K

$99.4K

$165.7K

How much do director fixed operations jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director fixed operations in Oklahoma is $99,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,700.00 and $125,100.00 per year, depending on experience, location, and employer.

What is a director fixed operations?

A Director of Fixed Operations oversees a dealership's service, parts, and body shop departments, ensuring efficiency, profitability, and customer satisfaction. They develop and implement processes to improve service quality, manage department budgets, and optimize inventory control. Additionally, they train and lead staff, monitor performance metrics, and collaborate with other departments to enhance overall dealership operations. Their goal is to maximize revenue while maintaining high levels of customer service and operational efficiency.

What are the primary responsibilities of a director fixed operations in an automotive dealership?

As a Director Fixed Operations, you are responsible for overseeing all aspects of the service, parts, and body shop departments to ensure profitability and customer satisfaction. Your daily tasks may include monitoring departmental performance metrics, mentoring managers and staff, implementing process improvements, and coordinating with sales and finance departments to create a seamless customer experience. You will also develop strategies to increase sales, control expenses, and maintain strong relationships with vendors and manufacturers. This pivotal role often involves problem-solving and proactive leadership to address operational challenges and drive team success.

What are the key skills and qualifications needed to thrive in the director fixed operations position, and why are they important?

To thrive as a Director Fixed Operations, you need in-depth knowledge of service, parts, and collision center operations, typically supported by experience in automotive dealership management and a relevant bachelor's degree. Familiarity with dealership management systems (DMS), inventory management software, and certifications such as ASE or OEM credentials are often required. Strong leadership, analytical thinking, and effective communication are vital soft skills that set successful candidates apart. These skills ensure efficient service department operations, high customer satisfaction, and the achievement of profitability targets in a competitive automotive environment.

What are the most commonly searched types of Fixed Operations jobs in Oklahoma?

The most popular types of Fixed Operations jobs in Oklahoma are:

What are popular job titles related to Director Fixed Operations jobs in Oklahoma?

For Director Fixed Operations jobs in Oklahoma, the most frequently searched job titles are:

What cities in Oklahoma are hiring for Director Fixed Operations jobs?

Cities in Oklahoma with the most Director Fixed Operations job openings:

Infographic showing various Director Fixed Operations job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $99,425 per year, or $47.8 per hour.

Service Director-South Pointe Chevrolet

Group1 Automotive, Inc.

Tulsa, OK • On-site

$90 - $150/hr

Other

Posted 24 days ago


Group 1 Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

83rd of 155 rated car dealerships


Job description

Overview

Group 1 Automotive is seeking experienced and results-driven Service Director to lead all fixed operations within the service department. This is a search for a proven leader who can drive performance, elevate customer satisfaction, and develop high-performing teams. The ideal candidate brings a strong track record of operational excellence, profitability, and leadership within a dealership environment.

Responsibilities
  • Oversee all fixed operations within the service department, ensuring efficiency, profitability, and exceptional customer satisfaction
  • Lead and develop service advisors, technicians, and support staff through coaching, training, and performance management
  • Establish and enforce service processes aligned with dealership standards and OEM requirements
  • Monitor and improve key performance indicators (KPIs) such as labor sales, gross profit, technician productivity, and customer retention
  • Utilize dealership management systems (e.g., CDK Drive, Reynolds & Reynolds) to manage workflows, reporting, and operational performance
  • Ensure accurate repair order documentation, billing, and warranty compliance
  • Manage departmental budgets, control expenses, and drive revenue growth through effective forecasting and planning
  • Collaborate with Parts, Sales, and Finance departments to optimize overall dealership performance
  • Handle escalated customer concerns and maintain high levels of CSI (Customer Satisfaction Index) scores
  • Ensure compliance with safety regulations, environmental standards, and manufacturer guidelines
  • Analyze service metrics and implement process improvements to increase efficiency and profitability
  • Maintain strong relationships with OEM representatives and vendors
Qualifications
  • 3+ years of experience in automotive service management (Service Manager, Fixed Ops Manager, or similar leadership role)
  • Proven leadership experience managing high-performing service teams in a dealership environment
  • Strong knowledge of dealership operations, including service, parts, and warranty processes
  • Experience using dealership management systems such as CDK Drive, Reynolds & Reynolds, or similar DMS platforms
  • Demonstrated ability to analyze financial reports, manage budgets, and drive departmental profitability
  • In-depth understanding of service KPIs, technician efficiency metrics, and customer satisfaction standards
  • Excellent communication, leadership, and conflict resolution skills
  • Ability to thrive in a fast-paced, high-volume dealership environment
  • Strong organizational and problem-solving abilities with attention to detail
  • OEM certifications or manufacturer experience (preferred but not required)
Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.

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