This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in revenue. Key Job Responsibilities Operations ...
This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in revenue. Key Job Responsibilities Operations ...
Proactively identify project risks and operational challenges. * Reconcile all project costs ... Support the Director, Event Services during absences and travel. * Meet monthly charge-out goals.
Proactively identify project risks and operational challenges. * Reconcile all project costs ... Support the Director, Event Services during absences and travel. * Meet monthly charge-out goals.
Event Staff
$14.50 - $19.50/hr
Direct visitors to designated areas such as queue lines, entrances, and exits, and implement ... Event Operations * Play a hands-on role in event setup and teardown, keeping every area clean ...
Event Staff
$14.50 - $19.50/hr
Direct visitors to designated areas such as queue lines, entrances, and exits, and implement ... Event Operations * Play a hands-on role in event setup and teardown, keeping every area clean ...
Event Staff
$14.50 - $19.50/hr
Direct visitors to designated areas such as queue lines, entrances, and exits, and implement ... Event Operations * Play a hands-on role in event setup and teardown, keeping every area clean ...
Event Staff
$14.50 - $19.50/hr
Direct visitors to designated areas such as queue lines, entrances, and exits, and implement ... Event Operations * Play a hands-on role in event setup and teardown, keeping every area clean ...
Event Attendant/Lead Event Attendant - Omni Center (Seasonal/Limited Term)
Onalaska, WI · On-site
$10 - $15/hr
... event operations. Scheduled hours vary for each event, but may include: mornings, afternoons ... Balance cash drawer each shift or as directed following established cash handling policies. Prepare ...
Event Attendant/Lead Event Attendant - Omni Center (Seasonal/Limited Term)
Onalaska, WI · On-site
$10 - $15/hr
... event operations. Scheduled hours vary for each event, but may include: mornings, afternoons ... Balance cash drawer each shift or as directed following established cash handling policies. Prepare ...
Event Manager
Milwaukee, WI · On-site
Director of Event Operations Location : Arena The Milwaukee Bucks strive to be the best sports and entertainment company in the world. We are looking for dedicated people who champion innovation ...
Event Manager
Milwaukee, WI · On-site
Director of Event Operations Location : Arena The Milwaukee Bucks strive to be the best sports and entertainment company in the world. We are looking for dedicated people who champion innovation ...
Event Staff
Ashwaubenon, WI · On-site
$14.50 - $19.50/hr
Direct visitors to designated areas such as queue lines, entrances, and exits, and implement ... Event Operations * Play a hands-on role in event setup and teardown, keeping every area clean ...
Event Staff
Ashwaubenon, WI · On-site
$14.50 - $19.50/hr
Direct visitors to designated areas such as queue lines, entrances, and exits, and implement ... Event Operations * Play a hands-on role in event setup and teardown, keeping every area clean ...
This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities Equipment Operation • Ensures a flawlessly executed event through ...
This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities Equipment Operation • Ensures a flawlessly executed event through ...
Event Attendant/Lead Event Attendant - Omni Center (Seasonal/Limited Term)
Onalaska, WI · On-site
$10 - $15/hr
... event operations. Scheduled hours vary for each event, but may include: mornings, afternoons ... Balance cash drawer each shift or as directed following established cash handling policies.
Event Attendant/Lead Event Attendant - Omni Center (Seasonal/Limited Term)
Onalaska, WI · On-site
$10 - $15/hr
... event operations. Scheduled hours vary for each event, but may include: mornings, afternoons ... Balance cash drawer each shift or as directed following established cash handling policies.
Campus Culinary Director
Wauwatosa, WI · On-site
As Campus Culinary Director, you will oversee all aspects of food service operations, including dining venues, catering services, special events, retail food operations, purchasing, budgeting ...
Campus Culinary Director
Wauwatosa, WI · On-site
As Campus Culinary Director, you will oversee all aspects of food service operations, including dining venues, catering services, special events, retail food operations, purchasing, budgeting ...
Catering Operations Manager
Milwaukee, WI · On-site
Direct and supervise event staff, providing guidance, support, and real-time problem-solving throughout event operations. * Conduct pre-event reviews with team members to confirm event details ...
Catering Operations Manager
Milwaukee, WI · On-site
Direct and supervise event staff, providing guidance, support, and real-time problem-solving throughout event operations. * Conduct pre-event reviews with team members to confirm event details ...
Direct and supervise event staff, providing guidance, support, and real-time problem-solving throughout event operations. * Conduct pre-event reviews with team members to confirm event details ...
Direct and supervise event staff, providing guidance, support, and real-time problem-solving throughout event operations. * Conduct pre-event reviews with team members to confirm event details ...
Catering Operations Manager
Hartland, WI · On-site
Direct and supervise event staff, providing guidance, support, and real-time problem-solving throughout event operations. * Conduct pre-event reviews with team members to confirm event details ...
Catering Operations Manager
Hartland, WI · On-site
Direct and supervise event staff, providing guidance, support, and real-time problem-solving throughout event operations. * Conduct pre-event reviews with team members to confirm event details ...
Catering Operations Manager
Hartland, WI · On-site
Direct and supervise event staff, providing guidance, support, and real-time problem-solving throughout event operations. * Conduct pre-event reviews with team members to confirm event details ...
Catering Operations Manager
Hartland, WI · On-site
Direct and supervise event staff, providing guidance, support, and real-time problem-solving throughout event operations. * Conduct pre-event reviews with team members to confirm event details ...
Direct and supervise event staff, providing guidance, support, and real-time problem-solving throughout event operations. * Conduct pre-event reviews with team members to confirm event details ...
Direct and supervise event staff, providing guidance, support, and real-time problem-solving throughout event operations. * Conduct pre-event reviews with team members to confirm event details ...
Catering Operations Manager
Milwaukee, WI · On-site
Direct and supervise event staff, providing guidance, support, and real-time problem-solving throughout event operations. * Conduct pre-event reviews with team members to confirm event details ...
Catering Operations Manager
Milwaukee, WI · On-site
Direct and supervise event staff, providing guidance, support, and real-time problem-solving throughout event operations. * Conduct pre-event reviews with team members to confirm event details ...
Events Project Manager
Milwaukee, WI · On-site
Proactively identify project risks and operational challenges. * Reconcile all project costs ... Support the Director, Event Services during absences and travel. * Meet monthly charge-out goals.
Events Project Manager
Milwaukee, WI · On-site
Proactively identify project risks and operational challenges. * Reconcile all project costs ... Support the Director, Event Services during absences and travel. * Meet monthly charge-out goals.
Events Project Manager
Milwaukee, WI · On-site
Proactively identify project risks and operational challenges. * Reconcile all project costs ... Support the Director, Event Services during absences and travel. * Meet monthly charge-out goals.
Events Project Manager
Milwaukee, WI · On-site
Proactively identify project risks and operational challenges. * Reconcile all project costs ... Support the Director, Event Services during absences and travel. * Meet monthly charge-out goals.
Key Responsibilities Fairground Operational Leadership & Event Execution * Oversee day-to-day ... Direct facility staff and ensure strong internal communication, accountability, and performance.
Quick apply
Key Responsibilities Fairground Operational Leadership & Event Execution * Oversee day-to-day ... Direct facility staff and ensure strong internal communication, accountability, and performance.
E. Other Duties Will be assigned by the Associate Athletic Director of Facilities & Capital Projects, Intramurals & Facilities Operation Coordinator, and Event & Operations Coordinator. Physical ...
E. Other Duties Will be assigned by the Associate Athletic Director of Facilities & Capital Projects, Intramurals & Facilities Operation Coordinator, and Event & Operations Coordinator. Physical ...
Director Event Operations information
What does a Director of Event Operations do?
A Director of Event Operations is responsible for overseeing all aspects of event planning and execution within an organization. This includes coordinating logistics, managing staff and vendors, ensuring event budgets are maintained, and troubleshooting any issues that arise before or during the event. They work closely with clients, stakeholders, and other departments to ensure that events run smoothly and meet organizational goals. Their leadership is crucial for delivering successful events that meet expectations and create positive experiences for attendees.
What are the key skills and qualifications needed to thrive as a Director of Event Operations, and why are they important?
To thrive as a Director of Event Operations, you need extensive experience in event planning, logistics management, and a background in hospitality or business, often supported by a relevant bachelor's degree. Familiarity with event management software, budgeting tools, and project management systems is essential. Leadership, problem-solving, and exceptional communication skills set top performers apart in this position. These skills ensure seamless event execution, efficient team coordination, and high client satisfaction in a dynamic environment.
How does a Director of Event Operations typically collaborate with other departments to ensure successful event execution?
A Director of Event Operations works closely with various internal teams such as marketing, sales, finance, and facilities to coordinate all aspects of event planning and execution. They lead cross-functional meetings to align on event objectives, logistics, and resource allocation, ensuring each department understands its responsibilities and timelines. Effective communication and leadership are key, as the director must balance competing priorities and resolve issues quickly to keep events on track. This collaborative approach not only streamlines operations but also enhances the attendee experience and overall success of the event.
What is the difference between Director Event Operations vs Event Manager?
| Aspect | Director Event Operations | Event Manager |
|---|---|---|
| Responsibilities | Oversees overall event strategy, manages multiple teams, and ensures event success at a high level | Executes event plans, manages logistics, and coordinates on-site activities |
| Required Credentials | Bachelor's degree in hospitality, marketing, or related field; extensive experience in event planning | Bachelor's degree or diploma; experience in event coordination |
| Work Environment | Corporate offices, large event venues, overseeing multiple events | On-site at event locations, managing day-to-day event operations |
The main difference between a Director Event Operations and an Event Manager lies in scope and level of responsibility. The Director oversees strategic planning and multiple events, while the Event Manager handles the execution of individual events. Both roles require relevant experience and credentials, but the Director's role is more focused on leadership and high-level coordination.
What are the most commonly searched types of Event Operations jobs in Wisconsin? The most popular types of Event Operations jobs in Wisconsin are:
Full-time
Re-posted 9 days ago
Encore Global rating
6.5
Based on 162 frontline employees who took The Breakroom Quiz
19th of 35 rated event venues
Job description
Position Overview
Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development. Achieves the overall goals of the organization through effective workforce and inventory cost control. This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in revenue.
Key Job Responsibilities
Operations Management
• Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel.
• Provides direct supervision of team members including scheduling and time keeping.
• Ensures that billing is reviewed and approved by clients, and advises the Director and/or Sales Manager of any potential challenges.
• Ensures that daily equipment sheets are updated and properly completed.
• Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
• Attends BEO, Pre-Cons, and pre-production meetings as needed.
• Delegates tasks as appropriate.
Customer Service
• Reviews quotes and provides recommendations for cost efficiencies in accordance with the company's standard operating procedures.
• Supervises and mentors operational staff to ensure client satisfaction and revenue maximization via onsite upselling.
• Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring Encore properties and all vendors. Mentors Technicians to also provide this superior level of customer service.
• Meets with guests' onsite to ensure that their needs are met and the equipment setup is working properly.
• Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards.
People Development & Training
• Promotes and reinforces a positive working environment centered on Encore core values.
• Hire, develop, lead and motivate a talented team of technicians and operational support staff.
• Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field.
• Manage human resource related issues including performance management, salary administration and training and development.
• Effectively utilizes applicable company computer systems and software programs and ensure team members are properly trained.
• Registers and recommends team members for additional training opportunities as needed.
Job Qualifications
• High School Diploma is required. Bachelor's degree is preferred.
• 4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience.
• Experience leading workflow and team members.
• Working knowledge of audio visual equipment in a live show environment
• Proficiency with the use of computer hardware
• Proficiency with computer software and programs, including the Internet and Microsoft Office
• Effective leadership abilities and customer satisfaction focus.
Competencies
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Manages Ambiguity
Drive Results
• Directs Work
• Achieves Goals
See The Big Picture
• Financial Acumen
Value People
• Builds Effective Teams
Physical Requirements
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sitting: 2-3 hours per day
• Standing: 3-4 hours per day
• Walking: 3-4 hours per day
• Stooping: 0-1 hour per day
• Crawling: 0-1 hour per day
• Kneeling: 0-1 hour per day
• Bending: 0-1 hour per day
• Reaching (above your head): 0-1 hour per day
• Climbing: 0-1 hour per day
• Grasping: 0-1 hour per day
Lifting Requirements
• 0 - 15 lbs*: Frequently
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Occasionally
Carrying Requirements
• 0 - 15 lbs*: Frequently
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Occasionally
Auditory/Visual Requirements
• Close Vision: Frequently
• Distance Vision: Frequently
• Color Vision: Frequently
• Peripheral Vision: Occasionally
• Depth Perception: Frequently
• Hearing: Continuously
Pushing/Pulling Requirements
• 0 - 15 lbs*: Frequently
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs*: Occasionally
• Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#LI-SB1
#INDOPER
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development. Achieves the overall goals of the organization through effective workforce and inventory cost control. This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in revenue.
Key Job Responsibilities
Operations Management
• Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel.
• Provides direct supervision of team members including scheduling and time keeping.
• Ensures that billing is reviewed and approved by clients, and advises the Director and/or Sales Manager of any potential challenges.
• Ensures that daily equipment sheets are updated and properly completed.
• Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
• Attends BEO, Pre-Cons, and pre-production meetings as needed.
• Delegates tasks as appropriate.
Customer Service
• Reviews quotes and provides recommendations for cost efficiencies in accordance with the company's standard operating procedures.
• Supervises and mentors operational staff to ensure client satisfaction and revenue maximization via onsite upselling.
• Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring Encore properties and all vendors. Mentors Technicians to also provide this superior level of customer service.
• Meets with guests' onsite to ensure that their needs are met and the equipment setup is working properly.
• Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards.
People Development & Training
• Promotes and reinforces a positive working environment centered on Encore core values.
• Hire, develop, lead and motivate a talented team of technicians and operational support staff.
• Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field.
• Manage human resource related issues including performance management, salary administration and training and development.
• Effectively utilizes applicable company computer systems and software programs and ensure team members are properly trained.
• Registers and recommends team members for additional training opportunities as needed.
Job Qualifications
• High School Diploma is required. Bachelor's degree is preferred.
• 4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience.
• Experience leading workflow and team members.
• Working knowledge of audio visual equipment in a live show environment
• Proficiency with the use of computer hardware
• Proficiency with computer software and programs, including the Internet and Microsoft Office
• Effective leadership abilities and customer satisfaction focus.
Competencies
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Manages Ambiguity
Drive Results
• Directs Work
• Achieves Goals
See The Big Picture
• Financial Acumen
Value People
• Builds Effective Teams
Physical Requirements
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sitting: 2-3 hours per day
• Standing: 3-4 hours per day
• Walking: 3-4 hours per day
• Stooping: 0-1 hour per day
• Crawling: 0-1 hour per day
• Kneeling: 0-1 hour per day
• Bending: 0-1 hour per day
• Reaching (above your head): 0-1 hour per day
• Climbing: 0-1 hour per day
• Grasping: 0-1 hour per day
Lifting Requirements
• 0 - 15 lbs*: Frequently
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Occasionally
Carrying Requirements
• 0 - 15 lbs*: Frequently
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Occasionally
Auditory/Visual Requirements
• Close Vision: Frequently
• Distance Vision: Frequently
• Color Vision: Frequently
• Peripheral Vision: Occasionally
• Depth Perception: Frequently
• Hearing: Continuously
Pushing/Pulling Requirements
• 0 - 15 lbs*: Frequently
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs*: Occasionally
• Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#LI-SB1
#INDOPER
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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