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Director Event Operations Jobs in Tennessee (NOW HIRING)

Eastern Sports Management

Events Staff

Memphis, TN · On-site

$12/hr

Help direct guests through the building while offering general customer assistance and monitoring assigned areas * Court Monitor: Monitor assigned courts and spaces to ensure smooth event operation

Jobtailor

Director, Operations

Milan, TN · On-site

$120 - $180/hr

Drive operational excellence through Lean principles, continuous improvement, employee development ... Champion continuous improvement initiatives through Gemba walks, Kaizen events, 5S activities, and ...

Livenation

Event Manager- The Truth

Nashville, TN · On-site

Working closely with the Operations Manager and Director of Special Events, this position helps ensure the venue is fully prepared, staffed, and ready to deliver exceptional experiences for guests ...

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Director Event Operations information

What does a director of event operations do?

A Director of Event Operations is responsible for overseeing all aspects of event planning and execution within an organization. This includes coordinating logistics, managing staff and vendors, ensuring event budgets are maintained, and troubleshooting any issues that arise before or during the event. They work closely with clients, stakeholders, and other departments to ensure that events run smoothly and meet organizational goals. Their leadership is crucial for delivering successful events that meet expectations and create positive experiences for attendees.

What are the key skills and qualifications needed to thrive as a director of event operations, and why are they important?

To thrive as a Director of Event Operations, you need extensive experience in event planning, logistics management, and a background in hospitality or business, often supported by a relevant bachelor's degree. Familiarity with event management software, budgeting tools, and project management systems is essential. Leadership, problem-solving, and exceptional communication skills set top performers apart in this position. These skills ensure seamless event execution, efficient team coordination, and high client satisfaction in a dynamic environment.

How does a director of event operations typically collaborate with other departments to ensure successful event execution?

A Director of Event Operations works closely with various internal teams such as marketing, sales, finance, and facilities to coordinate all aspects of event planning and execution. They lead cross-functional meetings to align on event objectives, logistics, and resource allocation, ensuring each department understands its responsibilities and timelines. Effective communication and leadership are key, as the director must balance competing priorities and resolve issues quickly to keep events on track. This collaborative approach not only streamlines operations but also enhances the attendee experience and overall success of the event.

What is the difference between Director Event Operations vs Event Manager?

AspectDirector Event OperationsEvent Manager
ResponsibilitiesOversees overall event strategy, manages multiple teams, and ensures event success at a high levelExecutes event plans, manages logistics, and coordinates on-site activities
Required CredentialsBachelor's degree in hospitality, marketing, or related field; extensive experience in event planningBachelor's degree or diploma; experience in event coordination
Work EnvironmentCorporate offices, large event venues, overseeing multiple eventsOn-site at event locations, managing day-to-day event operations

The main difference between a Director Event Operations and an Event Manager lies in scope and level of responsibility. The Director oversees strategic planning and multiple events, while the Event Manager handles the execution of individual events. Both roles require relevant experience and credentials, but the Director's role is more focused on leadership and high-level coordination.

What are the most commonly searched types of Event Operations jobs in Tennessee? The most popular types of Event Operations jobs in Tennessee are:
What cities in Tennessee are hiring for Director Event Operations jobs? Cities in Tennessee with the most Director Event Operations job openings:
Director Event Operations jobs near you

Events Staff

Eastern Sports Management

Memphis, TN • On-site

$12/hr

Full-time

Re-posted 13 days ago

Eastern Sports Management rating

4.1

Company rating: 4.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

245th of 251 rated facilities management

Job description

      • LocationMemphis Sports and Events Center, 995 Early Maxwell Blvd, Memphis, TN, 38104, United States
      • Base Pay$12.00 - $12.00 / Hour
      • Job CategoryMemphis Sports & Events Center
      • IndustryEvent Staff, Event Management, Events
      • Employee TypePT Non-Exempt
      Description
      Essential Duties and Responsibilities


      • Serve as a Box Office representative, Ticket Taker, Usher and/or Court Monitor pending event needs and per assignment

      • Have familiarity with general MSEC offerings and day-of event details

      • Ensure adherence to MSEC policies, rules and procedures

      • Deliver exemplary customer service

      • Respond to all incidents, accidents, injuries and altercations

      • Help resolve guest concerns and/or direct to the appropriate Manager

      • Maintain calm during fast-paced and/or stressful situations

      Roles

      • Box Office: Help transact day-of ticket sales via computer software system, processing credit cards and handling cash

      • Ticket Taker: Ensure proper entry to the event by scanning tickets and welcoming guests to the facility

      • Usher: Help direct guests through the building while offering general customer assistance and monitoring assigned areas

      • Court Monitor: Monitor assigned courts and spaces to ensure smooth event operation

      • Event setup/teardown: Move/stack/unload/load equipment required for the event

      Requirements

      • Excellent communication skills

      • Professional in appearance, demeanor, and communication

      • Ability to handle high-volume, difficult and/or stressful situations

      • Ability to multitask and prioritize

      • Ability to work well in a group setting

      • Ability to work irregular shifts to include evenings, nights, weekends and holidays as needed

      Qualifications

      To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      Language Skills: Ability to read, analyze, and interpret technical procedures, or governmental regulations in English. Ability to complete incident reports that accurately describe what occurred. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Proficiency in languages other than English is a plus.

      Mathematical Skills: Ability to calculate seats remaining to ensure the number of spectators remains below established limits. Ability to estimate volume and area.

      Reasoning Ability: Ability to apply sound judgment in the resolution of conflicts that may arise.

      Computer Skills: To perform this job successfully, an individual should have knowledge of Google suite and the operation of Window-based PCs and peripherals (e.g. printers, scanners, barcode readers, cameras, etc.

      Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

      Standing: Constantly (>66%)

      Sitting: Rarely (<10%)

      Kneeling: Rarely (<10%)

      Walking/Running: Constantly (>66%)

      Bending/stooping: Occasionally (<33%)

      Reaching/twisting: Occasionally (<33%)

      Lifting/pushing/pulling: Frequently (lifting up to 50 lbs with/without assistance, push/pull up to 100lbs or more using wheeled devices) (>33% - <66%)

      Hearing: Constantly (>66%)

      Talking/shouting: Constantly (>66%)

      Seeing: Constantly (>66%)


      Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.:

      • The Event Staff is normally in a temperature and humidity-controlled environment. May be exposed to outside weather conditions frequently.

      • The noise level in the work environment is usually moderate to loud.


      Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions











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