Lead, direct and manage F&B, Entertainment and Event day-to-day venue operations including ensuring a guest-first experience and developing / managing all operations members (training, scheduling ...
Lead, direct and manage F&B, Entertainment and Event day-to-day venue operations including ensuring a guest-first experience and developing / managing all operations members (training, scheduling ...
Lead, direct and manage F&B, Entertainment and Event day-to-day venue operations including ensuring a guest-first experience and developing / managing all operations members (training, scheduling ...
Quick apply
Lead, direct and manage F&B, Entertainment and Event day-to-day venue operations including ensuring a guest-first experience and developing / managing all operations members (training, scheduling ...
Lead, direct and manage F&B, Entertainment and Event day-to-day venue operations including ensuring a guest-first experience and developing / managing all operations members (training, scheduling ...
Lead, direct and manage F&B, Entertainment and Event day-to-day venue operations including ensuring a guest-first experience and developing / managing all operations members (training, scheduling ...
Account Director, Consumer
Stamford, CT · On-site +1
... entertainment. We move fast. The best argument wins. We hire for sharp thinking, real craft, and ... Manage and mentor account teams to deliver high-quality work with efficiency and precision.
Quick apply
Account Director, Consumer
Stamford, CT · On-site +1
... entertainment. We move fast. The best argument wins. We hire for sharp thinking, real craft, and ... Manage and mentor account teams to deliver high-quality work with efficiency and precision.
The Cruise Director manages the entertainment, presentations, activities, events and communications on board. This leadership role requires an energetic, creative, talented individual with previous ...
The Cruise Director manages the entertainment, presentations, activities, events and communications on board. This leadership role requires an energetic, creative, talented individual with previous ...
Cruise Director
Old Saybrook, CT · On-site
The Cruise Director manages the entertainment, presentations, activities, events and communications on board. This leadership role requires an energetic, creative, talented individual with previous ...
Cruise Director
Old Saybrook, CT · On-site
The Cruise Director manages the entertainment, presentations, activities, events and communications on board. This leadership role requires an energetic, creative, talented individual with previous ...
Cruise Director
Old Saybrook, CT · On-site
The Cruise Director manages the entertainment, presentations, activities, events and communications on board. This leadership role requires an energetic, creative, talented individual with previous ...
Cruise Director
Old Saybrook, CT · On-site
The Cruise Director manages the entertainment, presentations, activities, events and communications on board. This leadership role requires an energetic, creative, talented individual with previous ...
WWE ® is the global leader in sports entertainment. The company creates and delivers original ... directors, managers, and specialists, fostering accountability, growth, and collaboration. • ...
WWE ® is the global leader in sports entertainment. The company creates and delivers original ... directors, managers, and specialists, fostering accountability, growth, and collaboration. • ...
Director of Security | Full-Time | PeoplesBank Arena
Hartford, CT · On-site
$85K - $100K/yr
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services ... The Director of Security is responsible for managing a team of one Full-Time Guest Services ...
Director of Security | Full-Time | PeoplesBank Arena
Hartford, CT · On-site
$85K - $100K/yr
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services ... The Director of Security is responsible for managing a team of one Full-Time Guest Services ...
Director of Security | Full-Time | PeoplesBank Arena
Hartford, CT · On-site
$85K - $100K/yr
Primary responsibility is ensuring a safe, secure, welcoming and comfortable entertainment experience for our guests by planning, monitoring, directing, delegating, controlling, and managing all ...
Director of Security | Full-Time | PeoplesBank Arena
Hartford, CT · On-site
$85K - $100K/yr
Primary responsibility is ensuring a safe, secure, welcoming and comfortable entertainment experience for our guests by planning, monitoring, directing, delegating, controlling, and managing all ...
Director, Finance
$193.60K - $236.60K/yr
Additionally, this leader will manage financial projections and reporting for the ESPN Board and ... Previous work experience in entertainment or sports FP&A is a plus. #twdcmedia, #corp_media The ...
Director, Finance
$193.60K - $236.60K/yr
Additionally, this leader will manage financial projections and reporting for the ESPN Board and ... Previous work experience in entertainment or sports FP&A is a plus. #twdcmedia, #corp_media The ...
Cruise & Excursions Director
Guilford, CT · On-site
Schedule and execute engaging entertainment, enrichment and activity programs that enhance and ... Manage launch boat operations with the Mate. * Purchase morning newspapers in port each day.
Cruise & Excursions Director
Guilford, CT · On-site
Schedule and execute engaging entertainment, enrichment and activity programs that enhance and ... Manage launch boat operations with the Mate. * Purchase morning newspapers in port each day.
Schedule and execute engaging entertainment, enrichment and activity programs that enhance and ... Manage launch boat operations with the Mate. * Purchase morning newspapers in port each day.
Schedule and execute engaging entertainment, enrichment and activity programs that enhance and ... Manage launch boat operations with the Mate. * Purchase morning newspapers in port each day.
Cruise & Excursions Director
Guilford, CT · On-site
Schedule and execute engaging entertainment, enrichment and activity programs that enhance and ... Manage launch boat operations with the Mate. * Purchase morning newspapers in port each day.
Cruise & Excursions Director
Guilford, CT · On-site
Schedule and execute engaging entertainment, enrichment and activity programs that enhance and ... Manage launch boat operations with the Mate. * Purchase morning newspapers in port each day.
Director, Finance
Bristol, CT · On-site
$193.60K - $236.60K/yr
ESPN is a leading multinational, multimedia sports entertainment company. Based in Bristol ... Additionally, this leader will manage financial projections and reporting for the ESPN Board and ...
New
Director, Finance
Bristol, CT · On-site
$193.60K - $236.60K/yr
ESPN is a leading multinational, multimedia sports entertainment company. Based in Bristol ... Additionally, this leader will manage financial projections and reporting for the ESPN Board and ...
New
Director, Finance
$193.60K - $236.60K/yr
ESPN is a leading multinational, multimedia sports entertainment company. Based in Bristol ... Additionally, this leader will manage financial projections and reporting for the ESPN Board and ...
Director, Finance
$193.60K - $236.60K/yr
ESPN is a leading multinational, multimedia sports entertainment company. Based in Bristol ... Additionally, this leader will manage financial projections and reporting for the ESPN Board and ...
Director, Finance
$193.60K - $236.60K/yr
ESPN is a leading multinational, multimedia sports entertainment company. Based in Bristol ... Additionally, this leader will manage financial projections and reporting for the ESPN Board and ...
Director, Finance
$193.60K - $236.60K/yr
ESPN is a leading multinational, multimedia sports entertainment company. Based in Bristol ... Additionally, this leader will manage financial projections and reporting for the ESPN Board and ...
Director, Finance
Bristol, CT · On-site
$193.60K - $236.60K/yr
ESPN is a leading multinational, multimedia sports entertainment company. Based in Bristol ... Additionally, this leader will manage financial projections and reporting for the ESPN Board and ...
Director, Finance
Bristol, CT · On-site
$193.60K - $236.60K/yr
ESPN is a leading multinational, multimedia sports entertainment company. Based in Bristol ... Additionally, this leader will manage financial projections and reporting for the ESPN Board and ...
Director of Security | Full-Time | PeoplesBank Arena
Hartford, CT · On-site
$85K - $100K/yr
Primary responsibility is ensuring a safe, secure, welcoming and comfortable entertainment experience for our guests by planning, monitoring, directing, delegating, controlling, and managing all ...
Director of Security | Full-Time | PeoplesBank Arena
Hartford, CT · On-site
$85K - $100K/yr
Primary responsibility is ensuring a safe, secure, welcoming and comfortable entertainment experience for our guests by planning, monitoring, directing, delegating, controlling, and managing all ...
Chef de Cuisine - Opening Team!
Hartford, CT · On-site
$67.60K - $92.60K/yr
... successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www ... Works hand-in-hand with the Director of Operations and Assistant Director of Operations to create a ...
Chef de Cuisine - Opening Team!
Hartford, CT · On-site
$67.60K - $92.60K/yr
... successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www ... Works hand-in-hand with the Director of Operations and Assistant Director of Operations to create a ...
Director Entertainment Manager information
What are the key skills and qualifications needed to thrive as a Director Entertainment Manager, and why are they important?
What are some typical challenges a Director Entertainment Manager faces when coordinating large-scale events?
What does a Director Entertainment Manager do?
What is the difference between Director Entertainment Manager vs Event Coordinator?
| Aspect | Director Entertainment Manager | Event Coordinator |
|---|---|---|
| Primary Role | Oversees entertainment operations, manages entertainment staff, and develops entertainment strategies | Plans, organizes, and executes individual events, coordinating logistics and vendors |
| Credentials | Experience in entertainment management, relevant certifications, leadership skills | Event planning experience, organizational skills, certifications like CMP (Certified Meeting Professional) |
| Work Environment | Hotels, resorts, entertainment venues, cruise ships | Conferences, weddings, corporate events, festivals |
| Employer & Industry Usage | Entertainment companies, hospitality industry, cruise lines | Event planning firms, corporate clients, venues |
The main difference is that a Director Entertainment Manager oversees the entire entertainment department and strategy, while an Event Coordinator focuses on planning and executing specific events. The Director has broader responsibilities and leadership duties, whereas the Event Coordinator handles detailed event logistics.
Full-time
Posted 24 days ago
Job description
Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1-4 minutes and is built for 2-6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.
Alongside the games, Level99 offers a full-service bar and award-winning restaurant - featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details.
Level99 West Hartford, CT - coming soon!
OVERVIEW
A successful candidate will execute the strategic initiatives given by the Director of Operations and Support Center, dive into all of the daily details and be the expert on every role within the organization leading by example day-in, and day-out. The Assistant Director of Operations is responsible for the overall success of the venue: cultivating a team environment that provides our guests with an extraordinary hospitality experience while directing the management team (across food & beverage, entertainment operations, event operations, and maintenance) and ensuring all team members perform at a consistently high level. Our team is highly collaborative, working alongside teammates from multiple disciplines to produce optimal results.
RESPONSIBILITIES
- Lead, direct and manage F&B, Entertainment and Event day-to-day venue operations including ensuring a guest-first experience and developing / managing all operations members (training, scheduling, compliance, standards/performance, and policies).
- Lead the operations team management and adherence to the financial performance of the unit executing a cadence of daily, weekly, and period-frequency projects ensuring operating standards are maintained concurrently (eg scheduling, inventory, local vendor relations, hiring/firing, training, etc)
- Ensure best-in-class hospitality experience and team member satisfaction.
- Monitor and develop team member performance, particularly the operations management team, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.
- Recruit, hire and train team members, overseeing the success and development of 75+ individuals at the venue.
- A hands-on operator that will oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements.
- Provide insight and feedback of the Level99 operations playbook, while executing it as-written, ensuring standards are consistently upheld across operational swimlanes.
- Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies and communicate learnings to the Director for consistency and best-in-class operations.
- Other duties, as assigned
MUST-HAVE SKILLS
- Minimum 5 years of high-volume progressive growth in the entertainment, restaurant, or hospitality-focused industries
- Deep knowledge of hospitality, entertainment, or restaurant operating systems including sales forecasting, labor management & scheduling, COGS reporting, invoice management, reservation management, and more
- Strong guest-facing communication and service recovery skills
- Team-first attitude and ability to successfully communicate across all levels of the organization
- Exceptional verbal, written, and interpersonal skills
- Requires strong computer skills and proficiency in Google Suite and/or Microsoft Office specifically Word, Excel, & PowerPoint
- Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required
- Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read
- Able to grasp, reach overhead, push, lift and carry up to 50 pounds
- Must possess outstanding organizational and administrative skills, coupled with excellent attention to detail
- Must have the ability to promote positive, fair, and ethical relations with all team members as an ambassador of the Level99 brand
- Compassionate, empathetic, humble, respectful, and kind - very high emotional intelligence
- A reliable car, current driver's license
- Ability to train on-site at our out-of-state venues
OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE
- Bachelor's Degree or above in a related field, or equivalent experience
- Knowledge of a second language, particularly Spanish or Portuguese
- Previous or current experience as a General Manager or multi-unit leader
- Experience with new openings for hotels, restaurants, or entertainment establishments
While we don't expect a candidate to have deep experience in all of the above, we're looking for someone with the passion and capability to learn quickly in the areas that are new!
YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU...
- Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
- Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
- Are just a little bit obsessive about getting the details right the first time
- Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"
Level99 is an E-Verify employer.