ZipRecruiter

Log In

1

Director End User Computing Jobs in Kansas (NOW HIRING)

Panasonic

EUS Manager

De Soto, KS · On-site

Responsibilities End User Computing Manager (by clicking this link you are being referred to an ... Position reports to PEXNA IT End User Service Delivery Management and with no direct reports.

ICONMA

End user support

Wichita, KS · On-site

Staff Augmentation (Contract, Contract-to-Hire, Direct Hire); Bulk Buy Staff Augmentation; Offshore ... End User Support Location: Wichita, KS Duration: 3 months Description: This position is part of a ...

Panasonic Avionics Corporation

EUS Manager

De Soto, KS · On-site

$98 - $102/hr

Responsibilities We are seeking a Manager, End User Computing Service Delivery to oversee the ... Position reports to PEXNA IT End User Service Delivery Management and with no direct reports.

Tata Consultancy Service Limited

EUC Lead

Kansas City, KS · On-site

$80K - $90K/yr

EUC Lead The EUC / Deskside Lead will be responsible for leading End User Computing (EUC), Deskside Support, Field Services, and Workplace Technology operations. The role will provide operational ...

MetroSys

Onsite IT Support Technician

Overland Park, KS · On-site

$20 - $25/hr

Required Qualifications * 1-5 years of experience in Desktop Support, Field Services, or End User Computing. * Experience supporting Windows, macOS, Linux, Microsoft 365, printers, mobile devices ...

hendersonco

Workplace Technology Manager

Lenexa, KS · On-site

Relevant work experience may be considered in lieu of degree. * 7+ years of progressive IT experience across multiple workplace technology disciplines, such as end-user computing, virtual desktop ...

MetroSys

Onsite IT Support Technician

Overland Park, KS · On-site

$20 - $25/hr

Required Qualifications * 1-5 years of experience in Desktop Support, Field Services, or End User Computing. * Experience supporting Windows, macOS, Linux, Microsoft 365, printers, mobile devices ...

Henderson Engineers

Workplace Technology Manager

Lenexa, KS · On-site

$111K - $114K/yr

Relevant work experience may be considered in lieu of degree. * 7+ years of progressive IT experience across multiple workplace technology disciplines, such as end-user computing, virtual desktop ...

next page

Showing results 1-20

All JobsEnd User Computing JobsDirector End User Computing JobsDirector End User Computing Jobs in Kansas

Director End User Computing information

What does a director of end user computing do?

A Director of End User Computing oversees the strategy, management, and support of all end-user technology within an organization, such as desktops, laptops, mobile devices, and related software. They lead teams responsible for delivering a seamless and secure user experience, ensure the effective deployment of new technologies, and align IT services with business needs. Their role often includes setting policies for device management, supporting digital transformation initiatives, and making decisions about hardware and software procurement.

What are the key skills and qualifications needed to thrive as a director of end user computing?

To thrive as a Director of End User Computing, you need expertise in IT infrastructure, device management, and user support, typically supported by a degree in computer science or a related field and significant leadership experience. Familiarity with enterprise mobility management (EMM) platforms, virtualization technologies (such as VDI), and certifications like ITIL or Microsoft Certified: Modern Desktop Administrator are often required. Strong strategic thinking, communication, and stakeholder management skills help drive user satisfaction and effective technology adoption. These competencies ensure secure, efficient, and user-friendly computing environments that align with organizational goals.

How does a director of end user computing typically collaborate with other IT and business departments?

A Director of End User Computing works closely with IT infrastructure, security, and application teams to ensure seamless delivery and support of desktop, mobile, and virtual environments. This role frequently partners with business unit leaders to understand user needs, drive digital workplace strategies, and implement technology solutions that boost productivity. Regular cross-functional meetings and project planning sessions are common, as the director must balance technical requirements with business objectives and user experience. Effective communication and stakeholder management are vital for success in this highly collaborative environment.

What is the difference between Director End User Computing vs Network Administrator?

AspectDirector End User ComputingNetwork Administrator
CredentialsIT management certifications, leadership experienceNetwork certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentStrategic planning, team leadership, vendor managementNetwork setup, troubleshooting, maintenance
Employer & Industry UsageLarge enterprises, IT departments, technology firmsOrganizations with complex network infrastructure
Search & Comparison IntentUnderstanding leadership roles in ITTechnical network management skills

The Director End User Computing focuses on managing end-user technology strategies and teams, while the Network Administrator handles the day-to-day network operations. Both roles are essential in IT but differ in scope, responsibilities, and required certifications.

What are the most commonly searched types of End User Computing jobs in Kansas?

The most popular types of End User Computing jobs in Kansas are:

What are popular job titles related to Director End User Computing jobs in Kansas?

For Director End User Computing jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Director End User Computing jobs in Kansas look for?

The top searched job categories for Director End User Computing jobs in Kansas are:

What cities in Kansas are hiring for Director End User Computing jobs?

Cities in Kansas with the most Director End User Computing job openings:

Director End User Computing jobs near you
Infographic showing various Director End User Computing job openings in Kansas as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 76% In-person, 8% Hybrid, and 16% Remote job distribution.

EUS Manager

De Soto, KS • On-site

Panasonic
Electrical Equipment, Appliance, and Component Manufacturing • 10K+ employees
Learn more about Panasonicexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Overview
Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding almost a century ago, we've been committed to improving peoples' lives and making the world a better place-one customer, one business, one innovative leap at a time. Come join our journey!
Responsibilities
End User Computing Manager
https://www.youtube.com/watch?v=0tMgKm_71qs
(by clicking this link you are being referred to an external site that is not part of Panasonic)
Meet the Recruiter: Amber Smallwood
What You'll Get To Do:
We are seeking a Manager, End User Computing Service Delivery to oversee the delivery, governance, and performance of end user computing services. This role is responsible for ensuring high standards of user support through effective service governance, strong managed service provider oversight, and continuous improvement initiatives. The Manager will drive service quality, compliance, and operational excellence through proactive issue management, performance monitoring, and process optimization. This position partners closely with IT leadership, business stakeholders, and external service providers to deliver reliable, efficient, and secure end user technology services aligned with business needs. The ideal candidate leads by example, fosters collaboration across teams and vendors, and applies ITSM industry best practices to deliver consistent, high-quality, user-centric solutions across the enterprise.
Accountabilities
  • Coordinate and guide the planning and execution of end user computing service delivery initiatives, ensuring technical standards and timelines are met.
  • Manages the relationship with the managed service provider, including performance monitoring, contract compliance, escalation management, and fostering a collaborative partnership. Ensures provider delivers services to agreed standards and resolves issues promptly.
  • Identifies, analyzes, and resolves complex end user service issues, acting as the primary escalation point for both internal teams and the managed service provider. Facilitates root cause analysis and implements corrective actions.
  • Engage with business units, IT leadership, and external partners to understand requirements, communicate service updates, and foster effective collaboration. Builds strong relationships and ensures transparency in service delivery.
  • Drives initiatives to enhance end user services through process improvements, technology adoption, and feedback analysis. Promotes a culture of innovation and learning within the team and with service providers.
  • Prepares and presents regular reports on service performance, compliance, and improvement initiatives to senior management. Ensures adherence to organizational policies, regulatory requirements, and audit standards.
  • Ensure compliance with security and regulatory standards, including ISO27001, by embedding best practices into technical workflows.
  • Stay current with emerging technologies and methodologies, promoting continuous learning and development within the team.

Scope
  • Position reports to PEXNA IT End User Service Delivery Management and with no direct reports.

Qualifications
What You'll Bring:
Education & Experience:
  • 4-Year Degree in Information Technology, Computer Science, or related curriculum; required.
  • Minimum 5+ years of experience in end user services, IT service delivery, or related area, with at least 3 years in a leadership or managerial role.

Leadership & Accountability:
  • This role is accountable for establishing and maintaining clear governance structures, managing service provider relationships, and ensuring the delivery of reliable, compliant, and efficient end user computing services. It requires a proactive and strategic approach to service management, with full ownership of continuous improvement and operational excellence.
  • The position calls for a self-driven professional who can operate independently with minimal supervision and take end-to-end accountability for EUC services across their lifecycle.
  • Responsibilities span planning, execution, and ongoing optimization of EUC services, with a strong focus on reliability, security, and overall user experience.

Problem-Solving:
  • This position serves as the primary escalation point for complex service issues, working closely with the managed service provider and internal teams to resolve problems.
  • The Manager leads root cause analysis, implements corrective actions, and ensures issues are addressed promptly to minimize impact on users.

Communication & Cross-Functional Collaboration:
  • Strong communication and collaboration skills are critical to success in this role.
  • You must engage effectively with IT leadership, business stakeholders, and external partners, providing clear, transparent communication and reporting.
  • The role requires the ability to convey complex information professionally across all levels and collaborate seamlessly with cross-functional teams in various locations.

Other Requirements: e.g. Working conditions, physical requirements, travel, etc.
  • Ability to work onsite at the DeSoto, Kansas office and Kansas Factory, with up to 5% travel as needed.
  • Ability to work outside regular business hours as needed for critical incidents or projects.
  • Extensive experience troubleshooting advanced End User Services technical challenges and delivering practical, hands-on solutions to ensure seamless service continuity.
  • Proven track record of leading end-user technology initiatives from initial planning through successful implementation, driving improved user outcomes.
  • Demonstrated ability to guide and provide direction to junior engineers and support personnel, fostering growth and maintaining operational excellence.
  • Background in executing workplace digital transformation projects aimed at optimizing and elevating the end-user experience.
  • Strong understanding of ITIL principles and IT Service Management processes, including Change, Incident, Request, and Problem Management, applied within governance frameworks for End User Services.
  • Ability to develop and maintain a strategic roadmap for End User Services, focused on enhancing customer experience and optimizing service delivery across the enterprise.
  • Skilled in mentoring junior desktop support staff and taking ownership of key deliverables while working independently in a leadership capacity.
  • Excellent communication and collaboration skills for engaging with business units outside the department, managed service providers, and cross-functional teams.
  • Experience supporting technology evaluations and partnering with external vendors and managed service providers to implement innovative solutions.

Technology Requirements:
  • Hardware: Expertise in laptops, desktops, mobile devices, tablets, printers, and peripherals.
  • Networking: Solid understanding of TCP/IP and basic network troubleshooting.
  • Security: Endpoint security best practices and tools (Trend Micro, CyberArk, Okta Verify).
  • Operating Systems: Windows, MacOS for end-user devices
  • Applications: Microsoft 365 Suite, Power BI, Okta, ServiceNow
  • Identity Management: Experience with Active Directory and Entra ID.
  • Device Management: JAMF, Intune, MECM, Managed Engine Endpoint Central
  • Service Delivery Tools: Familiarity with ServiceNow (ITSM, Virtual Agent, Knowledge Base, ITBM).
  • Network Security Tools: Familiarity with Zscaler for secure web gateway and network protection.

Preferred Certifications:
  • ITIL Foundations, Lean Six Sigma, CompITIA A+, CompTIA Network+, PMP or other related Microsoft or Apple certifications.

Benefits & Perks - What's In It For You:
Panasonic prioritizes total well-being and offers comprehensive benefits options to support physical, emotional, financial, social, and environmental health:
  • Health Benefits - Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
  • Voluntary Benefits - Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
  • Panasonic Retirement Savings & Investment Plan (PRSIP) - 401(k) plan with company matching contributions and immediate vesting.
  • Paid Time-Off Benefits - Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.
  • Educational Assistance - Tuition reimbursement for job-related courses after six months of service.
  • Health Management and Wellbeing Programs -Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date. Eligibility for each benefit may vary based on employment status, location, and length of service.
  • Employee Recognition Program - High5 employee recognition and awards platform, quarterly and annual employee recognition
  • Annual Bonus Program - Opportunity for an annual performance-based bonus.

We Take Opportunity Seriously:
At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.
The wage range of $98,000 - $102,000 is just one component of Panasonic's total package. Actual compensation varies depending on the individual's knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives.
We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application!
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.
Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S.
Thank you for your interest in Panasonic.
#LI-AS1
REQ-155009

Apply