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Director Digital Engineering Jobs in California (NOW HIRING)

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Director Digital Engineering information

See California salary details

$48.4K

$120.8K

$211.2K

How much do director digital engineering jobs pay per year?

As of May 28, 2026, the average yearly pay for director digital engineering in California is $120,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,900.00 and $160,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Digital Engineering, and why are they important?

To thrive as a Director Digital Engineering, you need deep expertise in software development, digital architecture, and team leadership, often backed by a technical degree and significant management experience. Familiarity with cloud platforms (like AWS or Azure), agile methodologies, and software lifecycle management tools is crucial. Exceptional communication, strategic vision, and the ability to foster innovation and collaboration are standout soft skills. These capabilities enable you to drive digital transformation, deliver scalable solutions, and align technology with business goals.

How does a Director of Digital Engineering typically collaborate with cross-functional teams to drive digital transformation initiatives?

A Director of Digital Engineering works closely with product managers, UX/UI designers, and IT infrastructure teams to align technology solutions with business goals. Regular collaboration with these teams ensures that digital projects are delivered on time and meet the required quality standards. This role often involves leading agile ceremonies, facilitating communication between technical and non-technical stakeholders, and mentoring engineering managers to foster a culture of innovation. The ability to bridge gaps between departments is critical for successfully implementing transformative digital solutions.

What does a Director of Digital Engineering do?

A Director of Digital Engineering leads teams responsible for developing and implementing digital solutions, such as software platforms, web applications, and digital products. They oversee technology strategy, project delivery, and ensure alignment with business goals. This role involves managing engineering teams, collaborating with stakeholders, and staying updated on emerging technologies to drive digital transformation. Ultimately, they are responsible for the successful execution and innovation of an organization’s digital initiatives.

What is the difference between Director Digital Engineering vs Software Engineering Manager?

AspectDirector Digital EngineeringSoftware Engineering Manager
CredentialsBachelor's/Master's in Computer Science or related field; often advanced certificationsBachelor's/Master's in Computer Science or related field; relevant certifications
Work EnvironmentStrategic leadership, cross-department collaboration, overseeing multiple projectsTeam management, project oversight, technical guidance within a specific team
Employer & Industry UsageTech companies, digital transformation initiatives, large enterprisesSoftware development firms, tech departments, startups
Search & Comparison IntentUnderstanding senior digital leadership rolesManaging software teams and projects

The main difference is that the Director Digital Engineering focuses on strategic digital initiatives and overseeing multiple teams or projects, while the Software Engineering Manager manages specific software development teams and day-to-day technical operations. Both roles require technical expertise, but the director role emphasizes leadership and strategic planning.

What are popular job titles related to Director Digital Engineering jobs in California? For Director Digital Engineering jobs in California, the most frequently searched job titles are:
What job categories do people searching Director Digital Engineering jobs in California look for? The top searched job categories for Director Digital Engineering jobs in California are:
What cities in California are hiring for Director Digital Engineering jobs? Cities in California with the most Director Digital Engineering job openings:
Director Digital Engineering jobs near you

Director, Digital Support

Anysphere

San Francisco, CA

Full-time

Posted 2 days ago

Job description

Director, Digital Support

User Ops · Full-time · San Francisco; New York

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.

About the role

We're hiring a Director of Digital Support to own how Cursor customers get help without waiting on a human when digital is the right answer. You'll lead our AI digital support strategy and run our help center and forum end to end — from content and community to AI agents, search, and the systems that make self-serve actually work for developers. This role reports directly to the Head of User Operations.

This is a high-ownership leadership role at the intersection of product, content, and operations. You'll define the digital support experience for millions of users, partner closely with our human support organization on handoffs and quality, and work with Product, Engineering, and Docs to turn customer pain into better product and better answers. If you want to build an AI-native digital support function at one of the fastest-moving developer tools companies in the world, this role is for you.

What you'll do

  • Own Cursor's AI digital support strategy — where agents live, what they can do, how they escalate, and how we improve them over time.
  • Run the help center: information architecture, content quality, findability, and the workflows that keep help accurate as the product ships fast.
  • Own the forum as a scaled support and community surface — moderation strategy, health, tooling, and how forum signal flows back into product and support.
  • Design customer journeys across education and resolution, balancing self-serve, AI-assisted, and human support with clear intent.
  • Build and lead a focused team across content, digital experience, community, and AI support operations as scope grows.
  • Define the metrics and operating rhythm for digital support — adoption, resolution, quality, customer effort, and community health.
  • Partner with Technical Support and User Ops leadership on escalation paths, voice of customer, and shared quality standards.
  • Work with Product and Engineering on in-product help, instrumentation, and fixes that reduce friction at the source.
  • Run disciplined experiments on AI support — cohort rollouts, evals, guardrails, and continuous improvement from real customer conversations.
  • Turn support signal into action: knowledge gaps, recurring issues, and product feedback that reaches the right teams quickly.

You may be a fit if

  • You've built or led digital support, self-service, knowledge, or community functions at a SaaS or developer tools company.
  • You've shipped or scaled customer-facing AI support in production — not just pilots — and you care deeply about trust, accuracy, and measurement.
  • You've owned a help center or knowledge base at meaningful scale and know what good looks like for a technical audience.
  • You're a strong operator: you set strategy, define KPIs, and stay close enough to the work to know what's actually breaking.
  • You write and think clearly about technical topics, and you communicate well with engineers, support engineers, and executives.
  • You partner well across functions and don't treat digital support as a ticket-deflection exercise.
  • Big plus: you're already a Cursor user (or power user of modern AI coding tools) with strong opinions about what great support looks like.
  • Self-starter with curiosity, creativity, and a bias for action.

Apply