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Director Delinquency Management Jobs (NOW HIRING)

NuHire

Sr. Director of Loan Operations

Raleigh, NC · On-site

$84.13 - $108.17/hr

We are seeking a Senior Director, Loan Operations to lead and optimize our end-to-end mortgage and ... Lead delinquency management, foreclosure prevention, and loss mitigation programs • Ensure ...

DataCT LLC

Head of Operations

New York, NY

The role owns all day-to-day administrative operations -- subscriber onboarding, usage tracking, direct and indirect billing, MISU processing, delinquency management, reporting, and compliance ...

NuHire

Sr. Director of Loan Operations

Raleigh, NC · On-site

$175K - $225K/yr

We are seeking a Senior Director, Loan Operations to lead and optimize our end-to-end mortgage and ... Lead delinquency management, foreclosure prevention, and loss mitigation programs • Ensure ...

orsa credit union

avp/collections

Novi, MI · On-site

Own orsa's delinquency management strategy -- setting goals, tracking performance, and adapting ... Direct the loss mitigation team in evaluating borrower hardship cases, approving workout plans ...

Brex

Director, Collections

Seattle, WA · Hybrid

$198K - $248K/yr

From high-stakes negotiations and delinquency management to operational tooling, vendor strategy ... What you'll do As the Director of Collections, you will lead Brex's strategy and execution in ...

Brex

Director, Collections

Salt Lake City, UT · Hybrid

$176K - $220K/yr

From high-stakes negotiations and delinquency management to operational tooling, vendor strategy ... What you'll do As the Director of Collections, you will lead Brex's strategy and execution in ...

Brex

Director, Collections

San Francisco, CA · Hybrid

$198K - $248K/yr

From high-stakes negotiations and delinquency management to operational tooling, vendor strategy ... What you'll do As the Director of Collections, you will lead Brex's strategy and execution in ...

Koalafi

Senior Manager, Loan Operations

Arlington, VA · On-site

Collaborate with the Head of Collections & Recoveries to build & launch a delinquency management ... Direct experience managing customer service and/or collections teams (internal or outsourced)

Brex

Director, Collections

New York, NY · Hybrid

$198K - $248K/yr

From high-stakes negotiations and delinquency management to operational tooling, vendor strategy ... What you'll do As the Director of Collections, you will lead Brex's strategy and execution in ...

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All JobsDirector Delinquency Management Jobs

Director Delinquency Management information

See salary details

$24K

$126.7K

$205K

How much do director delinquency management jobs pay per year?

As of Jun 12, 2026, the average yearly pay for director delinquency management in the United States is $126,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $179,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Delinquency Management vs Credit Risk Manager?

AspectDirector Delinquency ManagementCredit Risk Manager
Primary FocusOverseeing delinquency strategies and collections processesAssessing and managing overall credit risk
CredentialsTypically requires experience in collections, finance, or credit managementOften requires risk management certifications and credit analysis experience
Work EnvironmentFinancial institutions, lending companies, credit agenciesBanks, financial services, credit departments
Employer UsageUsed in organizations focusing on delinquency reductionUsed in organizations managing overall credit risk

The main difference is that the Director Delinquency Management focuses specifically on managing delinquent accounts and collections, while the Credit Risk Manager assesses and mitigates the broader credit risk across the organization. Both roles require financial expertise but serve different strategic functions within credit management.

What cities are hiring for Director Delinquency Management jobs? Cities with the most Director Delinquency Management job openings:
What are the most commonly searched types of Delinquency Management jobs? The most popular types of Delinquency Management jobs are:
What states have the most Director Delinquency Management jobs? States with the most job openings for Director Delinquency Management jobs include:
Director Delinquency Management jobs near you

Associate, Delinquency Management (Internal Collections)

Oriental Financial Services LLC

Bayamon, PR • On-site

$15.75 - $21.50/hr

Full-time

Posted 19 days ago

Job description

The Associate, Delinquency Management (Internal Collections) is responsible for the collection management of auto loans, personal loans, credit cards and overdrafts. Achieving this payment collection by contacting the client telephonically. Position works on-site in Bayamon, PR.
MAIN DUTIES & RESPONSIBILITIES:
  • Determine which factors are affecting the debtor's responsibility to keep the account up-to-date; offering counsel about all the alternatives the institution offers in order to regularize his or her debt.
  • Receives the clients credit or cash payments, prepares their receipts and processes the payment's, on the day same day it is received, in Oriental Bank's internet payment system.
  • Transcribes all of the payment collections performed in the collection information system.
  • Prepares maintenance documents in order to update the client's information on the system. Such as the residency address, work address and/or telephone changes.
  • Develops daily production report.
  • Offers his or her direct supervisor recommendations, in relation to accounts that were adjusted based on the clients economic conditions and the unit's risk.
  • Discusses with his or her supervisor the cases that have not been resolved in order to determine the best course of action.
  • Document in the internal collection adjuster work tool everything related to his or her client interaction. Detailing the interaction with the client, the obtained result of the client's approach, payments received, etc. Will also document the adjuster's handling result, for those collection adjuster's in training whom do not have access and/or any collection adjuster who has a medical restriction that prohibits the programs use.
  • Identify the problems that affect the payment handling and collection, such as missing clients, units ceded to a third party or broker, etc.
  • When there is a third party involved, collect all of the necessary information.
  • Other duties may be assigned.

MINIMUM REQUIREMENTS:
  • Associate's Degree in Business Administration, Finance, Accounting or any other related area from a qualified institution required.
  • Two (2) years experience in jobs related to money collection highly desirable.
  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
  • Knowledge of Federal and State Regulations, Procedures and Policies that regulate auto loans.
  • Effective technical and practical knowledge regarding payment collections.
  • Procedural and policy knowledge regarding the auto loan's overdue payments collection.
  • Excellent presentation, communication and writing skills.
  • Able to understand and follow written and verbal instructions.
  • Ability to act and handle difficult situations.
  • Treats delicate situations respectfully and discreetly.
  • Solves mathematical calculations swiftly and accurately.
  • Manages and operates the Collections Information System, calculators, and other office equipment.
  • Capable of exerting analysis, problem resolutions, detail-oriented and execute various task simultaneously, while maintaining the quality standards.

WORK AUTHORIZATION & ELEGIBILITY:
  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
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