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Director Customer Service Jobs in Springfield, TN

Kentucky Fried Chicken

Customer Service

Madison, TN

$14.75 - $20.25/hr

Kentucky Fried Chicken - Urgent Hiring for a Highly Skilled Customer Service Team Member Are you happiest when helping others and enjoy being part of a fun, enthusiastic team? Do you thrive in a ...

Kentucky Fried Chicken

Customer Service

Springfield, TN

$15 - $20.50/hr

Kentucky Fried Chicken - Urgent Hiring for a Highly Skilled Customer Service Team Member Are you happiest when helping others and enjoy being part of a fun, enthusiastic team? Do you thrive in a ...

Walgreens

Customer Service Associate

Mount Juliet, TN

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Russellville, KY · On-site

$13 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

New

Walgreens

Customer Service Associate

Mount Juliet, TN · On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Mount Juliet, TN

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Mount Juliet, TN · On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Springfield, TN · On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Goodlettsville, TN · On-site

$13.50 - $18.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Mount Juliet, TN · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Goodlettsville, TN · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Goodlettsville, TN · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Nashville, TN · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Mount Juliet, TN · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Russellville, KY · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

New

Walgreens

Customer Service Associate

Nashville, TN · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Nashville, TN · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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Showing results 21-40

All JobsCustomer Service JobsDirector Customer Service JobsDirector Customer Service Jobs in Springfield, TN

Director Customer Service information

See Springfield, TN salary details

$36.8K

$116.5K

$185.6K

How much do director customer service jobs pay per year?

As of Aug 20, 2026, the average yearly pay for director customer service in Springfield, TN is $116,479.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,700.00 and $139,300.00 per year, depending on experience, location, and employer.

What is a director customer service?

A Director of Customer Service oversees an organization's customer support operations, ensuring high-quality service and customer satisfaction. They develop strategies to improve customer experience, manage support teams, and implement policies to increase efficiency. This role often involves analyzing customer feedback, setting performance goals, and collaborating with other departments to enhance service delivery. Strong leadership, problem-solving, and communication skills are essential for success in this position.

What are the main challenges a director customer service typically faces, and how can they prepare to overcome them?

Directors of Customer Service often face challenges such as managing high customer expectations, ensuring consistency across multiple service channels, and motivating diverse teams to achieve performance benchmarks. Staying proactive by monitoring industry trends, investing in ongoing training for both themselves and their staff, and implementing robust feedback systems can help mitigate these challenges. Effective Directors also foster collaboration across departments, develop scalable processes, and use data-driven insights to make informed decisions. By addressing these obstacles head-on, they help shape a positive customer experience and contribute to the company’s long-term success.

What are the key skills and qualifications needed to thrive in the director customer service position, and why are they important?

To thrive as a Director Customer Service, you need extensive experience in customer service management, leadership abilities, and a strong understanding of operational metrics, often supported by a bachelor's degree or higher in business or a related field. Proficiency with CRM platforms, data analytics tools, and familiarity with industry certifications such as CCXP (Certified Customer Experience Professional) are valuable assets. Exceptional communication, problem-solving, and conflict resolution skills help you successfully lead teams and nurture a customer-centric culture. These competencies are essential for driving customer satisfaction, optimizing team performance, and aligning service initiatives with organizational goals.

What are the most commonly searched types of Customer Service jobs in Springfield, TN?

The most popular types of Customer Service jobs in Springfield, TN are:

What are popular job titles related to Director Customer Service jobs in Springfield, TN?

For Director Customer Service jobs in Springfield, TN, the most frequently searched job titles are:

What job categories do people searching Director Customer Service jobs in Springfield, TN look for?

The top searched job categories for Director Customer Service jobs in Springfield, TN are:

What cities near Springfield, TN are hiring for Director Customer Service jobs?

Cities near Springfield, TN with the most Director Customer Service job openings:

Director Customer Service jobs near you
Infographic showing various Director Customer Service job openings in Springfield, TN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $116,479 per year, or $56 per hour.

Customer Service

Kentucky Fried Chicken

Madison, TN

$14.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

KFC rating

4.8

Company rating: 4.8 out of 10

Based on 786 frontline employees who took The Breakroom Quiz

74th of 106 rated fast food restaurants

Job description

Kentucky Fried Chicken - Urgent Hiring for a Highly Skilled Customer Service Team Member

Are you happiest when helping others and enjoy being part of a fun, enthusiastic team? Do you thrive in a dynamic environment where your hard work and positive energy make a real difference? If you answered yes, then this exciting opportunity at KFC is perfect for you!

Join our loving and talented team at Kentucky Fried Chicken, where you'll be the friendly face and voice that welcomes every customer. With over 40 years of family-driven excellence, we offer a delicious workplace filled with opportunities to learn valuable skills, enjoy flexible scheduling, and receive great benefits like health insurance and paid training. Be part of a winning team where your efforts truly matter!

Key Responsibilities

  • Greet each customer with a warm smile and friendly attitude
  • Prepare and serve our world-famous food with high standards of quality and cleanliness
  • Work hard to achieve daily restaurant and shift goals
  • Maintain a positive and cooperative atmosphere within the restaurant
  • Follow all food safety, cash handling, and operational procedures
  • Support fellow team members and recognize their contributions
  • Stay organized, detail-oriented, and up to date on training

Qualifications & Requirements

  • Dependable with a strong work ethic and competitive spirit
  • Flexible scheduling including weekends, day, and night shifts
  • Ability to stand, walk, lift up to 25 lbs, and push/pull up to 90 lbs as needed
  • Commitment to following safety and human resources policies
  • Excellent team player who treats others fairly and respectfully

Benefits & Perks

  • Flexible schedules to fit your lifestyle
  • Paid time off and comprehensive health, dental, and vision insurance
  • 401k plan with matching contributions
  • Employee discounts on delicious meals
  • Paid training to help you grow your skills

We welcome candidates starting their careers, seeking a flexible second job, or continuing to work after retirement. At KFC, your role is meaningful, and Life Tastes Better here. Don’t wait—apply today and become part of our enthusiastic, winning team!

Location: J575046 415 Gallatin Pike N, Madison, TN 37115, USA

Ready to bring your positive energy and dedication to KFC? Apply now and start your rewarding journey with us!

For over 40 years, Alice Schleicher has been a KFC Franchise owner. She started AJS Inc. with owning one franchise in 1977. Today, AJS Inc. has 13 locations.For Schleicher, this has always been a family business. In fact, it was her son that gave her the idea to buy her first franchise in Sellersburg, IN. When he heard that the store where he worked was about to be for sale, he told his mother that he was interested in owning it. Schleicher then had an interview with corporate, and as they say; “the rest was history.”
Throughout the years, Schleicher would go on to own franchises in Indiana, Kentucky, Tennessee, and even Alabama. Though Alabama and Kentucky are no longer on the list of franchises owned, Schleicher has made quite the name for herself within the corporate realm of KFC. She has served on numerous committees throughout the years, and has even received the “Hard Way Award,” which is the highest award given within KFC, and is also known as the Colonel’s Award.
In fact, it is Colonel Sanders himself that has taught Schleicher some of her most valuable lessons. One of the most important was that Sanders truly cared for people. Schleicher tries to do just that in her everyday life, along with demonstrating hospitality, quality, and cleanliness. “They all go hand in hand” says Schleicher.

What KFC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Kentucky Fried Chicken logo

About Kentucky Fried Chicken

Sourced by ZipRecruiter

Kentucky Fried Chicken (KFC) is a globally renowned fast-food restaurant chain headquartered in Louisville, KY, US. Since carving its niche in the quick-service restaurant industry in 1930, KFC has become an international brand, renowned for its signature dishes. The company was founded by Colonel Harland Sanders, who's iconic image is an integral part of the brand's identity. The company's product line, although diversified, is predominantly known for its original recipe of fried chicken with secret herb and spice mix.

Industry

Food and beverage stores and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

View All Kentucky Fried Chicken Jobs