Arlington, VA · On-site
$19 - $22/hr
Must have 3+ years Customer Service experience, preferably within a food manufacturing environment. Fast paced hospitality and / or Retail experience may be considered. Must posses excellent skills ...
Arlington, VA · On-site
$19 - $22/hr
Must have 3+ years Customer Service experience, preferably within a food manufacturing environment. Fast paced hospitality and / or Retail experience may be considered. Must posses excellent skills ...
Arlington, VA · On-site
$19 - $22/hr
Must have 3+ years Customer Service experience, preferably within a food manufacturing environment. Fast paced hospitality and / or Retail experience may be considered. Must posses excellent skills ...
Arlington, VA · On-site
$19 - $22/hr
Must have 3+ years Customer Service experience, preferably within a food manufacturing environment. Fast paced hospitality and / or Retail experience may be considered. Must posses excellent skills ...
Sterling, VA · On-site
$15.75 - $21.50/hr
The Customer Service Representative primary job objective is to work with internal and external customers to coordinate, manage, mediate, and negotiate any item or activity such as price, delivery ...
Sterling, VA · On-site
$15.75 - $21.50/hr
The Customer Service Representative primary job objective is to work with internal and external customers to coordinate, manage, mediate, and negotiate any item or activity such as price, delivery ...
$18 - $24.75/hr
Past customer service experience (in any field) Past call center experience Bi-lingual is a huge plus!
$18 - $24.75/hr
Past customer service experience (in any field) Past call center experience Bi-lingual is a huge plus!
$17 - $23.25/hr
Customer Service Representative Department: Operations / Dispatch Reports To: Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a ...
$17 - $23.25/hr
Customer Service Representative Department: Operations / Dispatch Reports To: Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a ...
Falls Church, VA · On-site
$17 - $23.25/hr
Customer Service Representative Department: Operations / Dispatch Reports To: Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a ...
Falls Church, VA · On-site
$17 - $23.25/hr
Customer Service Representative Department: Operations / Dispatch Reports To: Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a ...
Falls Church, VA · On-site
$17 - $23.25/hr
Customer Service Representative Department: Operations / Dispatch Reports To: Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a ...
Falls Church, VA · On-site
$17 - $23.25/hr
Customer Service Representative Department: Operations / Dispatch Reports To: Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a ...
Vienna, VA · On-site
$16 - $21.75/hr
Support operational initiatives and other tasks as directed by leadership. Required Qualifications: * Minimum of 2 years of experience in a call center or customer service role. * High School Diploma ...
New
Vienna, VA · On-site
$16 - $21.75/hr
Support operational initiatives and other tasks as directed by leadership. Required Qualifications: * Minimum of 2 years of experience in a call center or customer service role. * High School Diploma ...
New
Capitol Heights, MD · On-site
$16 - $21.75/hr
Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career oriented. Must have excellent telephone ...
Capitol Heights, MD · On-site
$16 - $21.75/hr
Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career oriented. Must have excellent telephone ...
Capitol Heights, MD · On-site
$16 - $21.75/hr
Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career oriented. Must have excellent telephone ...
Capitol Heights, MD · On-site
$16 - $21.75/hr
Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career oriented. Must have excellent telephone ...
Capitol Heights, MD · On-site
$16 - $21.75/hr
Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career oriented. Must have excellent telephone ...
Capitol Heights, MD · On-site
$16 - $21.75/hr
Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career oriented. Must have excellent telephone ...
$22.50/hr
Customer Service Representative (CSR) - Second Shift (B) Location: Sterling, VA (Onsite) Schedule ... Requests for accommodation related to our application process can be directed to the Kelly Human ...
Quick apply
$22.50/hr
Customer Service Representative (CSR) - Second Shift (B) Location: Sterling, VA (Onsite) Schedule ... Requests for accommodation related to our application process can be directed to the Kelly Human ...
Manassas, VA · On-site
$14.50 - $20/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Manassas, VA · On-site
$14.50 - $20/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
$15.25 - $21/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
$15.25 - $21/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
$15.50 - $21.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
$15.50 - $21.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Manassas, VA · On-site
$14.50 - $20/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Manassas, VA · On-site
$14.50 - $20/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Leesburg, VA · On-site
$15.25 - $21/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Leesburg, VA · On-site
$15.25 - $21/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
$14.50 - $20/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
$14.50 - $20/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Ashburn, VA · On-site
$14.75 - $20.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Ashburn, VA · On-site
$14.75 - $20.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Mclean, VA · On-site
$14.75 - $20.25/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Mclean, VA · On-site
$14.75 - $20.25/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
$40.6K - $55.5K
6% of jobs
$55.5K - $70.4K
2% of jobs
$70.4K - $85.3K
4% of jobs
$99K is the 25th percentile. Wages below this are outliers.
$85.3K - $100.2K
14% of jobs
$100.2K - $115.1K
16% of jobs
The median wage is $127K / yr.
$115.1K - $129.9K
10% of jobs
$129.9K - $144.8K
18% of jobs
$150.2K is the 75th percentile. Wages above this are outliers.
$144.8K - $159.7K
15% of jobs
$159.7K - $174.6K
6% of jobs
$174.6K - $189.5K
4% of jobs
$189.5K - $204.4K
5% of jobs
$40.6K
$128.3K
$204.4K
A Director of Customer Service oversees an organization's customer support operations, ensuring high-quality service and customer satisfaction. They develop strategies to improve customer experience, manage support teams, and implement policies to increase efficiency. This role often involves analyzing customer feedback, setting performance goals, and collaborating with other departments to enhance service delivery. Strong leadership, problem-solving, and communication skills are essential for success in this position.
Directors of Customer Service often face challenges such as managing high customer expectations, ensuring consistency across multiple service channels, and motivating diverse teams to achieve performance benchmarks. Staying proactive by monitoring industry trends, investing in ongoing training for both themselves and their staff, and implementing robust feedback systems can help mitigate these challenges. Effective Directors also foster collaboration across departments, develop scalable processes, and use data-driven insights to make informed decisions. By addressing these obstacles head-on, they help shape a positive customer experience and contribute to the company’s long-term success.
To thrive as a Director Customer Service, you need extensive experience in customer service management, leadership abilities, and a strong understanding of operational metrics, often supported by a bachelor's degree or higher in business or a related field. Proficiency with CRM platforms, data analytics tools, and familiarity with industry certifications such as CCXP (Certified Customer Experience Professional) are valuable assets. Exceptional communication, problem-solving, and conflict resolution skills help you successfully lead teams and nurture a customer-centric culture. These competencies are essential for driving customer satisfaction, optimizing team performance, and aligning service initiatives with organizational goals.
$19 - $22/hr
Full-time
This job post has expired today. Applications are no longer accepted.
Salary DOE: $19.00 22.00 per hour
Required Skill:
Must have 3+ years Customer Service experience, preferably within a food manufacturing environment. Fast paced hospitality and / or Retail experience may be considered.
Must posses excellent skills in communication, listening, problem solving, and project management
Proven ability to prepare agreements, price quotes, and other documents as required.
Proven ability to communicate
Ability to record and maintain accurate details of all customers interactions, inquiries, comments, complaints, action taken
Ability to coordinate shipments and process orders with appropriate documentation
Ability to communicate and work as a team player with all levels of employees throughout the company.
Ability to advocate for the best possible outcome for our customers.
Job Type: Full-time
Salary: $19.00 to $22.00 /hour
Experience:
Customer Service: 3 years
Work environment:
Office
