New Castle, DE · On-site
$15.50 - $21/hr
Utilize ServiceTitan software to manage and maintain customer service operations effectively. * Interact with customers via phone, email, and chat to address their queries, concerns, and service ...
New Castle, DE · On-site
$15.50 - $21/hr
Utilize ServiceTitan software to manage and maintain customer service operations effectively. * Interact with customers via phone, email, and chat to address their queries, concerns, and service ...
New Castle, DE · On-site
$15.50 - $21/hr
Utilize ServiceTitan software to manage and maintain customer service operations effectively. * Interact with customers via phone, email, and chat to address their queries, concerns, and service ...
New Castle, DE · On-site
$15.50 - $21/hr
Utilize ServiceTitan software to manage and maintain customer service operations effectively. * Interact with customers via phone, email, and chat to address their queries, concerns, and service ...
Dover, DE · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Dover, DE · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Wilmington, DE · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Wilmington, DE · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Middletown, DE · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Middletown, DE · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Greenville, DE · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Greenville, DE · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Middletown, DE · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Middletown, DE · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Middletown, DE · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Middletown, DE · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Lewes, DE · On-site
$16 - $21.50/hr
To supervise and direct all front end personnel and activities. 1) Promote customer goodwill by providing high standards of customer service. 2) Supervise and schedule activities of front-end ...
Lewes, DE · On-site
$16 - $21.50/hr
To supervise and direct all front end personnel and activities. 1) Promote customer goodwill by providing high standards of customer service. 2) Supervise and schedule activities of front-end ...
Wilmington, DE · On-site
$15.50 - $21/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
Quick apply
Wilmington, DE · On-site
$15.50 - $21/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
Rehoboth Beach, DE · On-site
$15.50 - $21/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
Rehoboth Beach, DE · On-site
$15.50 - $21/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
Millsboro, DE · On-site
$14 - $19/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
Millsboro, DE · On-site
$14 - $19/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
Wilmington, DE · On-site
$15.50 - $21/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. * Answer all telephone calls immediately ...
Wilmington, DE · On-site
$15.50 - $21/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. * Answer all telephone calls immediately ...
DE · On-site
$16.25 - $22/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. * Answer all telephone calls immediately ...
Quick apply
DE · On-site
$16.25 - $22/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. * Answer all telephone calls immediately ...
Middletown, DE · On-site
$15 - $20.50/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
Middletown, DE · On-site
$15 - $20.50/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
Middletown, DE · On-site
$15 - $20.50/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
Middletown, DE · On-site
$15 - $20.50/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
Dover, DE · On-site
$16 - $21.75/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
Dover, DE · On-site
$16 - $21.75/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
$15.50 - $21/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
$15.50 - $21/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
Dewey Beach, DE · On-site
$15.50 - $21/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
Dewey Beach, DE · On-site
$15.50 - $21/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
Wilmington, DE · On-site
$15.50 - $21/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
Wilmington, DE · On-site
$15.50 - $21/hr
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...
A Director of Customer Service oversees an organization's customer support operations, ensuring high-quality service and customer satisfaction. They develop strategies to improve customer experience, manage support teams, and implement policies to increase efficiency. This role often involves analyzing customer feedback, setting performance goals, and collaborating with other departments to enhance service delivery. Strong leadership, problem-solving, and communication skills are essential for success in this position.
Directors of Customer Service often face challenges such as managing high customer expectations, ensuring consistency across multiple service channels, and motivating diverse teams to achieve performance benchmarks. Staying proactive by monitoring industry trends, investing in ongoing training for both themselves and their staff, and implementing robust feedback systems can help mitigate these challenges. Effective Directors also foster collaboration across departments, develop scalable processes, and use data-driven insights to make informed decisions. By addressing these obstacles head-on, they help shape a positive customer experience and contribute to the company’s long-term success.
To thrive as a Director Customer Service, you need extensive experience in customer service management, leadership abilities, and a strong understanding of operational metrics, often supported by a bachelor's degree or higher in business or a related field. Proficiency with CRM platforms, data analytics tools, and familiarity with industry certifications such as CCXP (Certified Customer Experience Professional) are valuable assets. Exceptional communication, problem-solving, and conflict resolution skills help you successfully lead teams and nurture a customer-centric culture. These competencies are essential for driving customer satisfaction, optimizing team performance, and aligning service initiatives with organizational goals.
$15.50 - $21/hr
Other
Re-posted 5 days ago
We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software. As an ISR with ServiceTitan expertise, you will play a vital role in providing exceptional customer support and ensuring seamless coordination between our field technicians and clients. Your proficiency in ServiceTitan will be instrumental in delivering efficient and effective service solutions to our valued customers.
Responsibilities:
Requirements:
Join our team as a Customer Service Representative with ServiceTitan expertise, and contribute to our commitment to delivering outstanding customer service and streamlined operations. Apply now and become a valuable member of our organization!
