Director Customer Service Jobs in Colorado (NOW HIRING)

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Time Type:

Full time

Remote Type:

Job Family Group:

Sales

Job Description Summary:

Position Summary:
Deliver volume and profit growth objectives on an annual and monthly basis. Manage and lead all aspects of the sales function for their division, while maintaining good working relationships with suppliers, customers, and counterparts (including corporate/cross-functional partners).
This Division Sales Director role is based in our Denver, Colorado office, so local candidates preferred.
Prior experience with National Chain Accounts required - grocery, mass merchants, big box, c-store.

Job Description:

Job Responsibilities:

Execute long term Strategic Vision within all assigned channels in the marketplace.

• Build strategic plan and Mission Analysis and implement effective measures throughout the division, reviewing progress on an ongoing basis.
• Maintain sales division budget.
• Collaborate with Trade Development on the design, build, and implementation of programs for the year with ongoing evaluation.
• Build and maintain effective relationships with suppliers, buyers and corporate partners for all strategic accounts.
• Develop solutions tailored to achieve the customer's strategy and/or vision.

Lead direct reports effectively by clearly communicating roles and responsibilities, expectations, and deliverables.

• Ensure Succession Planning and Breakthru Professional Development is implemented throughout team.
• Train, coach, and motivate direct reports to deliver maximum impact in the market.
• Embed a talent-oriented culture within the division through actions and initiatives focused on talent development, performance management, and succession planning.
• Participate in the hiring and selection process of associates.
• Maintain proper organizational structure and staffing levels.
• Ensure the quality of the associates within the department to achieve company and supplier objectives.
• Survey accounts, observe subordinate associates during sales calls and provide constructive and actionable feedback.
• Manage sales goal process by providing feedback to Business Managers on allocated goals, recommending changes when necessary, reviewing objectives with subordinate managers and coaching team on how to achieve the objectives.

Other duties, as assigned by the jobholder's supervisor, may also be required.

Minimum Qualifications:

• Bachelor's degree in related field and/or equivalent training and work experience
• Minimum of 7 years' experience in managing sales and sales management
• Advanced PC skills using MS Office and other various computer programs including presentation software
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
• Analytic and Reporting skills
• Utilize sound judgement and problem-solving skills
• Ability to work in fast-paced, high-volume, team environment

Preferred Qualifications:

• Relevant cross-functional experience (finance, operations, IT, HR, project management, etc.)

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone

Competencies:

• People management responsibility for pay reviews, performance management, training, and resource planning.
• Requires conceptual thinking to understand complex issues and their implications, where sufficient information may not be available.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

Salary and Benefit Statement:

Any salary offered is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience.

Compensation package: Base Salary Range: $128,520 - $174,250 + $7,500 Car Allowance

This position is eligible to participate in a bonus program. Metrics and level of participation are determined annually.

This position is eligible for health care benefits, life insurance, time off benefits and participation in the Company's 401(k) plan

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Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (708) 298-3536 and let us know the nature of your request and your contact information.