Manager, IT Operations
Raleigh, NC · On-site
... the Sr. Director of Operations and collaborate closely with the SVP of Engineering on ... CrowdStrike), access management, and identity governance • Ensure least-privilege access ...
Manager, IT Operations
Raleigh, NC · On-site
... the Sr. Director of Operations and collaborate closely with the SVP of Engineering on ... CrowdStrike), access management, and identity governance • Ensure least-privilege access ...
Manager, IT Operations
Raleigh, NC · On-site
Serve as the primary IT thought partner to the Sr. Director of Operations and collaborate closely ... Maintain and evolve our security tooling stack, including endpoint protection (CrowdStrike), access ...
Manager, IT Operations
Raleigh, NC · On-site
Serve as the primary IT thought partner to the Sr. Director of Operations and collaborate closely ... Maintain and evolve our security tooling stack, including endpoint protection (CrowdStrike), access ...
Serve as the primary IT thought partner to the Sr. Director of Operations and collaborate closely ... Maintain and evolve our security tooling stack, including endpoint protection (CrowdStrike), access ...
Serve as the primary IT thought partner to the Sr. Director of Operations and collaborate closely ... Maintain and evolve our security tooling stack, including endpoint protection (CrowdStrike), access ...
Director Crowdstrike information
What are the key skills and qualifications needed to thrive as a Director at CrowdStrike, and why are they important?
To thrive as a Director at CrowdStrike, you need strong leadership abilities, deep cybersecurity expertise, and a solid background in business management, often supported by a relevant degree and experience in the cybersecurity industry. Familiarity with advanced threat detection tools, endpoint protection platforms, and certifications like CISSP or CISM is typically expected. Strategic thinking, excellent communication, and the ability to motivate and guide cross-functional teams are essential soft skills. These competencies are crucial for driving security initiatives, managing high-performing teams, and ensuring organizational resilience against evolving cyber threats.
What are some common challenges faced by a Director at CrowdStrike and how can they be addressed?
A Director at CrowdStrike often navigates the fast-paced world of cybersecurity, where staying ahead of evolving threats and maintaining high client satisfaction are key challenges. Balancing team leadership with hands-on strategy development requires strong communication and adaptability. Directors must also ensure that their teams are well-trained and aligned with company goals while fostering a collaborative environment. Proactively investing in professional development and staying updated on industry trends helps address these challenges, while frequent cross-functional meetings encourage innovation and shared responsibility.
What does a Director at CrowdStrike do?
A Director at CrowdStrike is a senior leadership role responsible for overseeing teams and driving strategic initiatives within the company. This position often involves managing operations, developing business strategies, ensuring client satisfaction, and supporting cybersecurity solutions. Directors collaborate with other leaders to achieve organizational goals, improve services, and maintain CrowdStrike's reputation as a leading cybersecurity provider. They may also play a key role in talent development, budgeting, and representing the company at industry events.
What is the difference between Director Crowdstrike vs Security Manager?
| Aspect | Director Crowdstrike | Security Manager |
|---|---|---|
| Required Credentials | Bachelor's degree, cybersecurity certifications, experience with Crowdstrike platform | Bachelor's degree, cybersecurity certifications, experience in security operations |
| Work Environment | Leadership role overseeing cybersecurity strategies using Crowdstrike tools | Operational role managing security teams and policies |
| Employer & Industry Usage | Tech companies, enterprises utilizing Crowdstrike solutions | Various industries, including finance, healthcare, and tech |
| Common Search & Comparison | Yes | Yes |
The Director Crowdstrike focuses on leading cybersecurity initiatives specifically using Crowdstrike technologies, while a Security Manager oversees broader security operations and policies. Both roles require cybersecurity expertise, but the Director is more strategic and platform-specific, whereas the Security Manager handles day-to-day security management across various tools and teams.
What are popular job titles related to Director Crowdstrike jobs in Raleigh, NC? For Director Crowdstrike jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Director Crowdstrike jobs in Raleigh, NC look for? The top searched job categories for Director Crowdstrike jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Director Crowdstrike jobs? Cities near Raleigh, NC with the most Director Crowdstrike job openings:
Full-time
Posted 7 days ago
Job description
Job Summary:
Levitate is a company focused on making a significant impact for its customers and team, and is looking for a Manager of IT Operations to lead its IT function during a critical growth phase. This leadership role involves defining IT strategy, managing a team, overseeing systems architecture, and ensuring compliance and security across multiple locations.
Responsibilities:
• Define and maintain Levitate's IT systems architecture — how tools are selected, integrated, and governed across the organization
• Serve as the primary IT thought partner to the Sr. Director of Operations and collaborate closely with the SVP of Engineering on infrastructure decisions, systems integrations, and technical architecture
• Evaluate new technologies and make recommendations that balance business needs, security posture, cost, and scalability
• Own the IT roadmap, including multi-site infrastructure strategy as Levitate continues to expand across Raleigh, Toronto, and future locations
• Own Levitate's AI tooling strategy including access governance, departmental alignment, contract management, and ongoing evaluation of AI platforms (e.g., ChatGPT Enterprise, Claude, and emerging tools)
• Conduct regular access audits to ensure the right teams have access to the right tools, aligned with our compliance and risk tolerance
• Stay current on the AI tooling landscape and bring forward-thinking recommendations on how Levitate can use AI to operate more efficiently and securely
• Own IT's role in Levitate's SOC 2 Type 2 and HIPAA compliance programs, serving as a primary resource and technical partner to our Compliance Specialist
• Maintain and evolve our security tooling stack, including endpoint protection (CrowdStrike), access management, and identity governance
• Ensure least-privilege access principles are applied consistently across all systems and locations
• Support compliance readiness for additional frameworks as the business requires (PCI, etc.)
• Proactively assess IT risk and bring recommendations to leadership before issues escalate
• Oversee system administration across Levitate's core IT stack — including Google Workspace, Zoom, Microsoft 365, MDM, JumpCloud, and other business-critical platforms
• Own SaaS license governance including renewal management, license optimization, and vendor relationships across the IT stack
• Own hardware and asset management lifecycle: procurement, enrollment, tracking, and offboarding across all locations
• Own and evolve our IT ticketing and service management solution, ensuring the team is delivering consistent, measurable support to the business
• Define standards and documentation for IT systems, configurations, and processes so knowledge is institutional, not individual
• Own and manage the internal IT budget, including partnering with Finance and cross-functional teams on annual planning, tracking spend, and identifying opportunities to optimize and reduce ongoing recurring costs across the IT stack
• Manage, coach, and develop individual contributors on the IT Operations team
• Set clear expectations, provide regular feedback, and create development pathways that grow the team's capability over time
• Build team structure and processes that scale including clear intake, prioritization, and escalation frameworks
• As Levitate grows, partner with the Sr. Director of Operations to define and hire dedicated IT resources as needed
• Act as a systems and IT consultant to department leaders evaluating new tools or processes — providing architecture input, security review, and integration guidance
• Collaborate with HR, Finance, RevOps, and other functions to ensure systems implementations are designed well, integrated cleanly, and maintained effectively
• Partner with the SVP of Engineering to maintain clear ownership boundaries between IT operations and engineering infrastructure, ensuring alignment without duplication
Qualifications:
Required:
• 5+ years of experience in IT management, systems administration, or IT operations with at least 2 years in a people leadership or team lead role
• Demonstrated experience owning IT infrastructure and systems architecture in a multi-site or distributed environment
• Hands-on experience with endpoint security and protection platforms (CrowdStrike or equivalent)
• Strong working knowledge of Google Workspace, MDM solutions, identity and access management (JumpCloud or equivalent), and SaaS application administration
• Experience supporting compliance programs — SOC 2, HIPAA, or similar frameworks
• Proven ability to communicate technical concepts clearly to non-technical stakeholders, and to influence decisions across functions without direct authority
• Strong project management skills and comfort operating in a lean, fast-moving environment
Preferred:
• Experience in a SaaS company or high-growth technology environment
• Familiarity with AI tooling governance — evaluating, managing, and auditing AI platform access across an organization
• Experience building or scaling an IT function, not just inheriting one
• Background managing IT across multiple physical locations
• Relevant certifications (CompTIA Security+, CISSP, or equivalent) a plus
Company:
Levitate develops a relationship marketing platform that provides communication tools and an AI dashboard. Founded in 2017, the company is headquartered in Raleigh, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Levitate is a company focused on making a significant impact for its customers and team, and is looking for a Manager of IT Operations to lead its IT function during a critical growth phase. This leadership role involves defining IT strategy, managing a team, overseeing systems architecture, and ensuring compliance and security across multiple locations.
Responsibilities:
• Define and maintain Levitate's IT systems architecture — how tools are selected, integrated, and governed across the organization
• Serve as the primary IT thought partner to the Sr. Director of Operations and collaborate closely with the SVP of Engineering on infrastructure decisions, systems integrations, and technical architecture
• Evaluate new technologies and make recommendations that balance business needs, security posture, cost, and scalability
• Own the IT roadmap, including multi-site infrastructure strategy as Levitate continues to expand across Raleigh, Toronto, and future locations
• Own Levitate's AI tooling strategy including access governance, departmental alignment, contract management, and ongoing evaluation of AI platforms (e.g., ChatGPT Enterprise, Claude, and emerging tools)
• Conduct regular access audits to ensure the right teams have access to the right tools, aligned with our compliance and risk tolerance
• Stay current on the AI tooling landscape and bring forward-thinking recommendations on how Levitate can use AI to operate more efficiently and securely
• Own IT's role in Levitate's SOC 2 Type 2 and HIPAA compliance programs, serving as a primary resource and technical partner to our Compliance Specialist
• Maintain and evolve our security tooling stack, including endpoint protection (CrowdStrike), access management, and identity governance
• Ensure least-privilege access principles are applied consistently across all systems and locations
• Support compliance readiness for additional frameworks as the business requires (PCI, etc.)
• Proactively assess IT risk and bring recommendations to leadership before issues escalate
• Oversee system administration across Levitate's core IT stack — including Google Workspace, Zoom, Microsoft 365, MDM, JumpCloud, and other business-critical platforms
• Own SaaS license governance including renewal management, license optimization, and vendor relationships across the IT stack
• Own hardware and asset management lifecycle: procurement, enrollment, tracking, and offboarding across all locations
• Own and evolve our IT ticketing and service management solution, ensuring the team is delivering consistent, measurable support to the business
• Define standards and documentation for IT systems, configurations, and processes so knowledge is institutional, not individual
• Own and manage the internal IT budget, including partnering with Finance and cross-functional teams on annual planning, tracking spend, and identifying opportunities to optimize and reduce ongoing recurring costs across the IT stack
• Manage, coach, and develop individual contributors on the IT Operations team
• Set clear expectations, provide regular feedback, and create development pathways that grow the team's capability over time
• Build team structure and processes that scale including clear intake, prioritization, and escalation frameworks
• As Levitate grows, partner with the Sr. Director of Operations to define and hire dedicated IT resources as needed
• Act as a systems and IT consultant to department leaders evaluating new tools or processes — providing architecture input, security review, and integration guidance
• Collaborate with HR, Finance, RevOps, and other functions to ensure systems implementations are designed well, integrated cleanly, and maintained effectively
• Partner with the SVP of Engineering to maintain clear ownership boundaries between IT operations and engineering infrastructure, ensuring alignment without duplication
Qualifications:
Required:
• 5+ years of experience in IT management, systems administration, or IT operations with at least 2 years in a people leadership or team lead role
• Demonstrated experience owning IT infrastructure and systems architecture in a multi-site or distributed environment
• Hands-on experience with endpoint security and protection platforms (CrowdStrike or equivalent)
• Strong working knowledge of Google Workspace, MDM solutions, identity and access management (JumpCloud or equivalent), and SaaS application administration
• Experience supporting compliance programs — SOC 2, HIPAA, or similar frameworks
• Proven ability to communicate technical concepts clearly to non-technical stakeholders, and to influence decisions across functions without direct authority
• Strong project management skills and comfort operating in a lean, fast-moving environment
Preferred:
• Experience in a SaaS company or high-growth technology environment
• Familiarity with AI tooling governance — evaluating, managing, and auditing AI platform access across an organization
• Experience building or scaling an IT function, not just inheriting one
• Background managing IT across multiple physical locations
• Relevant certifications (CompTIA Security+, CISSP, or equivalent) a plus
Company:
Levitate develops a relationship marketing platform that provides communication tools and an AI dashboard. Founded in 2017, the company is headquartered in Raleigh, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About Levitate Brand
Sourced by ZipRecruiter
Industry
Apparel and accessories stores
Company size
11 - 50 Employees
Headquarters location
Marshfield, MA, US
Year founded
2003