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Director Credit Collections Jobs in Reston, VA (NOW HIRING)

Zayo Group, LLC

Credit & Collections Analyst

Ashburn, VA · On-site

$20.48 - $31.49/hr

The Credit & Collections Analyst will be responsible for the credit and collection efforts, as directed by the Manager of Credit and Collections to ensure the proper account coverage across the ...

Choice Hotels

Director, Credit to Cash

Rockville, MD · On-site

JOB SUMMARY The Director of Credit to Cash is responsible for developing and managing the vision ... Oversee the collections department and provide guidance on collections strategies, actions ...

Koalafi

Head of Collections and Recoveries

Arlington, VA

$153K - $230K/yr

... credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their ... Benefits: At Koalafi, you will have a direct impact on our products and help shape the company ...

FedChoice Federal Credit Union

VP of Lending

Lanham, MD · On-site

$125K - $190K/yr

... direct and supervise the Credit Union's lending operations, with a primary emphasis on consumer, real estate and participation/business lending, loan servicing, and collections. Ensure that ...

FedChoice Federal Credit Union

VP of Lending

Lanham, MD · On-site

$125K - $190K/yr

... direct and supervise the Credit Union's lending operations, with a primary emphasis on consumer, real estate and participation/business lending, loan servicing, and collections. Ensure that ...

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All JobsDirector Credit Collections JobsDirector Credit Collections Jobs in Reston, VA

Director Credit Collections information

See Reston, VA salary details

$59.3K

$105.3K

$170.6K

How much do director credit collections jobs pay per year?

As of Jun 27, 2026, the average yearly pay for director credit collections in Reston, VA is $105,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,200.00 and $115,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Credit Collections vs Credit Analyst?

AspectDirector Credit CollectionsCredit Analyst
Required CredentialsBachelor's degree, extensive experience in credit/collections, leadership skillsBachelor's degree in finance, accounting, or related field, some experience in credit analysis
Work EnvironmentManagement of collections teams, strategic planning, high-level decision makingAnalyzing credit data, assessing risk, preparing reports
Employer & Industry UsageFinancial institutions, large corporations, credit agenciesBanks, lending companies, financial services
Common Search & ComparisonYesNo

The main difference between a Director Credit Collections and a Credit Analyst lies in their responsibilities and seniority. The Director oversees collections strategies and manages teams, requiring leadership experience. The Credit Analyst focuses on assessing credit risk and analyzing data. Both roles are vital in credit management but differ in scope and level of responsibility.

How does a Director of Credit Collections effectively collaborate with other departments to optimize cash flow and minimize risk?

As a Director of Credit Collections, collaboration with departments such as Sales, Finance, and Customer Service is essential for maintaining healthy cash flow and minimizing credit risk. You’ll regularly work with Sales to set appropriate credit terms for clients, partner with Finance to analyze aging reports and forecast revenue, and coordinate with Customer Service to resolve disputed accounts. Effective communication and cross-functional meetings help ensure company policies are followed while maintaining positive customer relationships and achieving collection targets.

What are the key skills and qualifications needed to thrive as a Director of Credit Collections, and why are they important?

To thrive as a Director of Credit Collections, you need deep knowledge of credit risk analysis, collections strategies, and financial regulations, usually backed by a bachelor’s degree in finance, accounting, or a related field. Familiarity with collections management software (like SAP or Oracle), financial reporting tools, and relevant certifications such as Certified Credit Executive (CCE) is valuable. Strong leadership, negotiation, and analytical skills help drive team performance and effective customer resolution. These capabilities are vital to minimize bad debt, optimize cash flow, and maintain strong client relationships for the organization’s financial stability.

What does a Director of Credit Collections do?

A Director of Credit Collections is responsible for overseeing an organization's credit and collections department. This role involves developing policies and procedures to ensure timely payments from customers, managing credit risk, and maintaining healthy cash flow. The director leads a team of credit and collections professionals, analyzes credit data, sets credit limits, and works to resolve delinquent accounts. They also collaborate with other departments to support business goals and ensure compliance with relevant regulations.
What are popular job titles related to Director Credit Collections jobs in Reston, VA? For Director Credit Collections jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Director Credit Collections jobs in Reston, VA look for? The top searched job categories for Director Credit Collections jobs in Reston, VA are:
What cities near Reston, VA are hiring for Director Credit Collections jobs? Cities near Reston, VA with the most Director Credit Collections job openings:
Director Credit Collections jobs near you
Credit & Collections Analyst

Credit & Collections Analyst

Zayo Group, LLC

Ashburn, VA • On-site

$20.48 - $31.49/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Job Description:
The Credit & Collections Analyst will serve as the primary customer contact for the credit & collections, customer service and cash application functions of an assigned portfolio. This position will manage the customer base in a positive manner and will help the department reach its cash collection and DSO goals. The Credit & Collections Analyst will be responsible for the credit and collection efforts, as directed by the Manager of Credit and Collections to ensure the proper account coverage across the delinquent portfolio and provide daily feedback on unresolved issues. The position reports to the Supervisor of Credit and Collections.
Job Responsibilities
• Responsible for collection activities of the assigned portfolio, including but not limited to ensuring consistent, timely follow up, as well as, and adherence to the standards of responsible collection practices.
• Follow up to customers within a "customer focused" framework; leading to the resolution of payment issues, by proactive Identification and resolution methods.
• Analyze customer invoices to ensure contract terms and conditions are being followed.
• Cash applications and adjustments to specific accounts as provided by Treasury backup.
• Resolution of Customer Email and Phone inquiries expected within a 24 hour turn-around.
• Gather credit and/or collections reference information, as required when needed.
• Complete ad hoc projects and related deliverables, as assigned.
• Proven ability to manage competing priorities under tight deadlines.
• Understand/ review customer's claims and able to find quick resolution
• Handle dispute resolution for Fortune 500 customer accounts by investigating and researching claims, deductions, or disputes to determine validity in a timely fashion.
• The ability to effectively answer questions and resolve issues with limited information.
• Ability to take initiative to quickly research and identify the right solution to uncommon issues or inquiries.
Job Knowledge
• Dispute resolution for Fortune 500 customer accounts is highly desired.
• Must have strong general knowledge of the billing and collections process cycles.
• Must possess strong written and verbal communication skills with the ability to articulate challenges and present actions and solutions, along with excellent customer service skills.
• Have the ability to work well under pressure while maintaining a professional and positive demeanor and continually multi-task to meet deadlines.
• Ability to work effectively in a matrix organization using interdepartmental communication.
• Strong negotiation skills and use solid judgment in changing a customer's objections into a commitment to pay.
Experience and Education:
• Experience with dispute resolution for Fortune 500 customer accounts by investigating and researching claims, deductions, or disputes to determine validity in a timely fashion
• Three to five years previous collections experience within an Accounting environment (previous high-tech experience preferred).
• Experience in a multi-functional role and using multi-company accounting software package - Oracle Preferred
• 4 year college degree preferred, but not required in Accounting, Business or equivalent experience.
• Complete use and functionality of the Microsoft 2010 Office product suite.
• Advanced level Excel experience is required.
Estimated base pay range for this role is $20.48 - $31.49 USD / hour
#LI-REMOTE
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
  • Excellent Health, Dental & Vision Insurance
  • Retirement 401(k) Savings Plan
  • Generous paid time off policy including paid parental leave

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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