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Director Credit Card Customer Service Jobs in Rutland, VT

Walgreens Boots Alliance

Customer Service Associate

Rutland, VT · On-site

$15.25 - $21/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Brandon, VT · On-site

$16 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Rutland, VT · On-site

$16 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens Boots Alliance

Customer Service Associate

Brandon, VT · On-site

$14.75 - $20.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Fair Haven, VT · On-site

$16 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

SINGH'S SHOP

Sales Associate- Deli

Pittsfield, VT · On-site

$20 - $26/hr

Employee Discount Job Summary We are seeking a friendly and service-oriented Sales Associate to ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

SINGH'S SHOP

Sales Associate- Deli

Pittsfield, VT · On-site

$20 - $26/hr

Employee Discount Job Summary We are seeking a friendly and service-oriented Sales Associate to ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

SINGH'S SHOP

Store Clerk/Deli

Pittsfield, VT · On-site

$45K - $50K/yr

  • Medical

  • Retirement

  • PTO

Employee Discount Job Summary We are seeking a friendly and service-oriented Store Clerk to join ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

SINGH'S SHOP

Sales Associate- Deli

Pittsfield, VT · On-site

$20 - $26/hr

  • Retirement

  • PTO

Employee Discount Job Summary We are seeking a friendly and service-oriented Sales Associate to ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

Sandri Energy LLC

Cashier/Store CSR

Rutland, VT · On-site

The Cashier/Store Customer Service Representative (CSR) plays a vital role in delivering an ... Operate cash registers and handle all types of transactions accurately, including cash, credit ...

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Showing results 21-40

All JobsCredit Card Customer Service JobsDirector Credit Card Customer Service JobsDirector Credit Card Customer Service Jobs in Rutland, VT

Director Credit Card Customer Service information

See Rutland, VT salary details

$86.6K

$160.1K

$308.8K

How much do director credit card customer service jobs pay per year?

As of Aug 15, 2026, the average yearly pay for director credit card customer service in Rutland, VT is $160,115.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,000.00 and $192,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director credit card customer service, and how can they be addressed?

A Director of Credit Card Customer Service often faces challenges such as managing high call volumes, ensuring compliance with financial regulations, and maintaining high customer satisfaction across diverse teams. To address these, it's important to implement robust training programs, leverage customer service technology for efficiency, and foster a culture of continuous improvement. Regular collaboration with compliance, product, and IT teams also helps in proactively identifying and resolving emerging issues, ultimately supporting smoother operations and team morale.

What are the key skills and qualifications needed to thrive as a director credit card customer service, and why are they important?

To thrive as a Director of Credit Card Customer Service, you need expertise in customer service management, deep knowledge of credit card products, and a relevant bachelor's degree or higher. Familiarity with CRM platforms, contact center technologies, and regulatory compliance tools such as PCI DSS is typically expected. Outstanding leadership, strategic problem-solving, and strong communication skills set exceptional candidates apart. These abilities ensure efficient operations, regulatory adherence, and an excellent customer experience in a highly regulated, fast-paced environment.

What does a director credit card customer service do?

A Director of Credit Card Customer Service oversees the operations and strategy of a credit card customer service department. This role is responsible for ensuring high levels of customer satisfaction, managing staff performance, implementing best practices, and aligning department goals with company objectives. Directors also analyze customer feedback, resolve escalated issues, and work closely with other departments to improve products and services. Their leadership is crucial in maintaining compliance with industry regulations and fostering a positive customer experience.

What is the difference between Director Credit Card Customer Service vs Customer Service Manager?

AspectDirector Credit Card Customer ServiceCustomer Service Manager
CredentialsTypically requires a bachelor’s degree; extensive experience in credit card or financial servicesUsually requires a bachelor’s degree; experience in customer service management
Work EnvironmentCorporate office, strategic planning, overseeing large teamsCall centers or customer service departments, team supervision
Industry UsageFinancial services, credit card companiesVarious industries, including banking and retail
Search & Comparison IntentUnderstanding leadership roles in credit card customer serviceComparing management levels in customer service

The main difference between a Director Credit Card Customer Service and a Customer Service Manager lies in their scope and responsibilities. The director focuses on strategic oversight and leadership at a higher level within credit card companies, while the manager handles day-to-day team supervision and customer interactions. Both roles require relevant experience, but the director typically has more extensive credentials and a broader strategic focus.

What are popular job titles related to Director Credit Card Customer Service jobs in Rutland, VT?

For Director Credit Card Customer Service jobs in Rutland, VT, the most frequently searched job titles are:

What job categories do people searching Director Credit Card Customer Service jobs in Rutland, VT look for?

The top searched job categories for Director Credit Card Customer Service jobs in Rutland, VT are:

What cities near Rutland, VT are hiring for Director Credit Card Customer Service jobs?

Cities near Rutland, VT with the most Director Credit Card Customer Service job openings:

Director Credit Card Customer Service jobs near you
Infographic showing various Director Credit Card Customer Service job openings in Rutland, VT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $160,115 per year, or $77 per hour.

Customer Service Associate

Walgreens Boots Alliance

Rutland, VT • On-site

$15.25 - $21/hr

Other

Posted 4 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,200 frontline employees who took The Breakroom Quiz

98th of 112 rated pharmacies

Job description


  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.
External Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours
Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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