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Director Credit Card Customer Service Jobs in Rutherfordton, NC

First Coast Energy

Cashier #1425

Flat Rock, NC · On-site

$12.50 - $16.50/hr

Scan and process customer transactions * Prepare & maintain foodservice products and coffees * Know, understand, and follow all cash-handling and credit card policies * Stock merchandise and service ...

Walgreens

Customer Service Associate

Shelby, NC · On-site

$12 - $16.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Shelby, NC · On-site

$12 - $16.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Hendersonville, NC · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Ingles Markets

Customer Service Manager

Shelby, NC · On-site

This position is responsible for supervising and directing all front-end activities and operations. Key Responsibilites * Provide exceptional customer service by greeting customers within 10 feet ...

Walgreens Boots Alliance

Customer Service Associate

Shelby, NC · On-site

$13.25 - $18.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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All JobsCredit Card Customer Service JobsDirector Credit Card Customer Service JobsDirector Credit Card Customer Service Jobs in Rutherfordton, NC

Director Credit Card Customer Service information

See Rutherfordton, NC salary details

$73.9K

$136.7K

$263.7K

How much do director credit card customer service jobs pay per year?

As of Aug 29, 2026, the average yearly pay for director credit card customer service in Rutherfordton, NC is $136,739.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,400.00 and $164,500.00 per year, depending on experience, location, and employer.

What does a director credit card customer service do?

A Director of Credit Card Customer Service oversees the operations and strategy of a credit card customer service department. This role is responsible for ensuring high levels of customer satisfaction, managing staff performance, implementing best practices, and aligning department goals with company objectives. Directors also analyze customer feedback, resolve escalated issues, and work closely with other departments to improve products and services. Their leadership is crucial in maintaining compliance with industry regulations and fostering a positive customer experience.

What are the key skills and qualifications needed to thrive as a director credit card customer service, and why are they important?

To thrive as a Director of Credit Card Customer Service, you need expertise in customer service management, deep knowledge of credit card products, and a relevant bachelor's degree or higher. Familiarity with CRM platforms, contact center technologies, and regulatory compliance tools such as PCI DSS is typically expected. Outstanding leadership, strategic problem-solving, and strong communication skills set exceptional candidates apart. These abilities ensure efficient operations, regulatory adherence, and an excellent customer experience in a highly regulated, fast-paced environment.

What are some common challenges faced by a director credit card customer service, and how can they be addressed?

A Director of Credit Card Customer Service often faces challenges such as managing high call volumes, ensuring compliance with financial regulations, and maintaining high customer satisfaction across diverse teams. To address these, it's important to implement robust training programs, leverage customer service technology for efficiency, and foster a culture of continuous improvement. Regular collaboration with compliance, product, and IT teams also helps in proactively identifying and resolving emerging issues, ultimately supporting smoother operations and team morale.

What is the difference between Director Credit Card Customer Service vs Customer Service Manager?

AspectDirector Credit Card Customer ServiceCustomer Service Manager
CredentialsTypically requires a bachelor’s degree; extensive experience in credit card or financial servicesUsually requires a bachelor’s degree; experience in customer service management
Work EnvironmentCorporate office, strategic planning, overseeing large teamsCall centers or customer service departments, team supervision
Industry UsageFinancial services, credit card companiesVarious industries, including banking and retail
Search & Comparison IntentUnderstanding leadership roles in credit card customer serviceComparing management levels in customer service

The main difference between a Director Credit Card Customer Service and a Customer Service Manager lies in their scope and responsibilities. The director focuses on strategic oversight and leadership at a higher level within credit card companies, while the manager handles day-to-day team supervision and customer interactions. Both roles require relevant experience, but the director typically has more extensive credentials and a broader strategic focus.

What are popular job titles related to Director Credit Card Customer Service jobs in Rutherfordton, NC?

For Director Credit Card Customer Service jobs in Rutherfordton, NC, the most frequently searched job titles are:

What job categories do people searching Director Credit Card Customer Service jobs in Rutherfordton, NC look for?

The top searched job categories for Director Credit Card Customer Service jobs in Rutherfordton, NC are:

What cities near Rutherfordton, NC are hiring for Director Credit Card Customer Service jobs?

Cities near Rutherfordton, NC with the most Director Credit Card Customer Service job openings:

Director Credit Card Customer Service jobs near you
Infographic showing various Director Credit Card Customer Service job openings in Rutherfordton, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $136,739 per year, or $65.7 per hour.

cashier position at Zaxby's 871 Windslow Ave Gaffney SC

Gaffney, SC • On-site

House Hens LLC
See more jobs at House Hens LLCexternal

$10.75 - $14.50/hr

Full-time

Posted 28 days ago

Job description

Introduction:
Zaxby's is seeking a friendly and reliable Cashier to join our team and provide excellent service to our customers. The Cashier will be responsible for processing transactions, handling cash and credit card payments, and providing a high level of customer service. The successful candidate will have excellent communication and customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
  • Process transactions, including handling cash and credit card payments accurately
  • Provide excellent customer service, including answering questions and assisting customers with their purchases
  • Maintain a clean and organized work area
  • Follow all safety and sanitation policies and procedures
  • Other duties as assigned

Qualifications:
  • Excellent communication and customer service skills
  • Ability to multitask and handle a high-volume workload
  • Ability to work efficiently in a fast-paced environment
  • Basic math skills

Perks:
  • Competitive salary
  • Professional development opportunities
  • Positive and supportive work environment

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