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Director Credit Card Customer Service Jobs in Del Rio, TX

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions ...

Retail Associate

Del Rio, TX · On-site

$14 - $16/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... and Customers. Safeguards confidential information, cash and credit card information, and ...

Retail Associate

Del Rio, TX · On-site

$14 - $16/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... and Customers. Safeguards confidential information, cash and credit card information, and ...

Retail Associate

Del Rio, TX · On-site

$12.25 - $14/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... and Customers. Safeguards confidential information, cash and credit card information, and ...

Retail Associate

Del Rio, TX · On-site

$12.25 - $14/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... and Customers. Safeguards confidential information, cash and credit card information, and ...

Retail Associate

Del Rio, TX

$12.25 - $14/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... and Customers. Safeguards confidential information, cash and credit card information, and ...

Retail Associate

Del Rio, TX

$12.25 - $14/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... and Customers. Safeguards confidential information, cash and credit card information, and ...

Retail Associate

Del Rio, TX · On-site

$14 - $16/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... and Customers. Safeguards confidential information, cash and credit card information, and ...

Retail Associate

Del Rio, TX · On-site

$14 - $16/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... and Customers. Safeguards confidential information, cash and credit card information, and ...

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Showing results 1-20

Director Credit Card Customer Service information

See Del Rio, TX salary details

$77.4K

$143.2K

$276.2K

How much do director credit card customer service jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director credit card customer service in Del Rio, TX is $143,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,700.00 and $172,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director credit card customer service, and how can they be addressed?

A Director of Credit Card Customer Service often faces challenges such as managing high call volumes, ensuring compliance with financial regulations, and maintaining high customer satisfaction across diverse teams. To address these, it's important to implement robust training programs, leverage customer service technology for efficiency, and foster a culture of continuous improvement. Regular collaboration with compliance, product, and IT teams also helps in proactively identifying and resolving emerging issues, ultimately supporting smoother operations and team morale.

What are the key skills and qualifications needed to thrive as a director credit card customer service, and why are they important?

To thrive as a Director of Credit Card Customer Service, you need expertise in customer service management, deep knowledge of credit card products, and a relevant bachelor's degree or higher. Familiarity with CRM platforms, contact center technologies, and regulatory compliance tools such as PCI DSS is typically expected. Outstanding leadership, strategic problem-solving, and strong communication skills set exceptional candidates apart. These abilities ensure efficient operations, regulatory adherence, and an excellent customer experience in a highly regulated, fast-paced environment.

What does a director credit card customer service do?

A Director of Credit Card Customer Service oversees the operations and strategy of a credit card customer service department. This role is responsible for ensuring high levels of customer satisfaction, managing staff performance, implementing best practices, and aligning department goals with company objectives. Directors also analyze customer feedback, resolve escalated issues, and work closely with other departments to improve products and services. Their leadership is crucial in maintaining compliance with industry regulations and fostering a positive customer experience.

What is the difference between Director Credit Card Customer Service vs Customer Service Manager?

AspectDirector Credit Card Customer ServiceCustomer Service Manager
CredentialsTypically requires a bachelor’s degree; extensive experience in credit card or financial servicesUsually requires a bachelor’s degree; experience in customer service management
Work EnvironmentCorporate office, strategic planning, overseeing large teamsCall centers or customer service departments, team supervision
Industry UsageFinancial services, credit card companiesVarious industries, including banking and retail
Search & Comparison IntentUnderstanding leadership roles in credit card customer serviceComparing management levels in customer service

The main difference between a Director Credit Card Customer Service and a Customer Service Manager lies in their scope and responsibilities. The director focuses on strategic oversight and leadership at a higher level within credit card companies, while the manager handles day-to-day team supervision and customer interactions. Both roles require relevant experience, but the director typically has more extensive credentials and a broader strategic focus.

What are popular job titles related to Director Credit Card Customer Service jobs in Del Rio, TX? For Director Credit Card Customer Service jobs in Del Rio, TX, the most frequently searched job titles are:
What job categories do people searching Director Credit Card Customer Service jobs in Del Rio, TX look for? The top searched job categories for Director Credit Card Customer Service jobs in Del Rio, TX are:
What cities near Del Rio, TX are hiring for Director Credit Card Customer Service jobs? Cities near Del Rio, TX with the most Director Credit Card Customer Service job openings:
Infographic showing various Director Credit Card Customer Service job openings in Del Rio, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $143,189 per year, or $68.8 per hour.

$51.59/hr

Full-time

Re-posted 6 days ago


Job description

Position Type:
Food Service/Food Service
Date Posted:
7/6/2026
Location:
Campus to be determined
Date Available:
2026-2027 SY
Closing Date:
Untill filled
Auxiliary Pay Plan
Days: 192
Pay Grade: 1
QUALIFICATIONS:
Education/Certification
Current Food Handlers Permit
Individual recommended for the position must pay a $51.59 fingerprinting fee by credit card as part of the application process to be considered for employment. (Fee is subject to change.)
Special Knowledge/Skills
Ability to understand food preparation and safety instructions
Ability to read menus, recipes, and production records
Ability to perform basic arithmetic operations
Ability to perform basic arithmetic operations
Ability to promote teamwork and effectively communicate with fellow staff, students, administrators, and parents.
Experience
Kitchen experience, preferred
Attachment(s):
  • food-service-worker-jd-07-23-2018.pdf