ZipRecruiter

Log In

1

Director Contact Point 360 Jobs in Riverside, CA

Precision 360

Technical Account Manager

Santa Ana, CA · On-site

Precision 360 is a division of Morris Group, Inc. (MGI). MGI is a privately held company that owns ... As a Technical Account Manager , you will be the primary point of contact for our existing customer ...

The Judge Group

Sales Director

Irvine, CA

Create and maintain contact lists * Prospect and cold call potential clients * Break new, strategic ... Serve as initial point of escalation for all client and candidate issues related to client account

The Judge Group

Sales Director

Irvine, CA · On-site +1

Create and maintain contact lists * Prospect and cold call potential clients * Break new, strategic ... Serve as initial point of escalation for all client and candidate issues related to client account

The Judge Group

Sales Director

Irvine, CA · On-site

Create and maintain contact lists * Prospect and cold call potential clients * Break new, strategic ... Serve as initial point of escalation for all client and candidate issues related to client account

Akido

Director IPA Growth

Pomona, CA

$140K - $160K/yr

The Director will operate with high autonomy across broker strategy, health plan partnerships, and ... primary point of contact for enrollment support, education, and co-marketing * Coordinate with ...

New

Akido

Director IPA Growth

Chino, CA

$140K - $160K/yr

The Director will operate with high autonomy across broker strategy, health plan partnerships, and ... primary point of contact for enrollment support, education, and co-marketing * Coordinate with ...

New

next page

Showing results 1-20

People also search for

All JobsDirector Contact Point 360 JobsDirector Contact Point 360 Jobs in Riverside, CA

Director Contact Point 360 information

What are the key skills and qualifications needed to thrive as a Director at ContactPoint 360, and why are they important?

To thrive as a Director at ContactPoint 360, you need strong leadership abilities, strategic planning expertise, and experience in contact center or business process outsourcing (BPO) operations, often supported by a bachelor's or master's degree. Familiarity with CRM platforms, workforce management systems, and data analytics tools is typically required. Outstanding interpersonal skills, decision-making, and the ability to motivate teams are crucial soft skills for this role. These competencies ensure effective service delivery, operational excellence, and sustained business growth in a competitive customer experience environment.

What are the main responsibilities of a Director at Contact Point 360, and how do they contribute to organizational goals?

As a Director at Contact Point 360, you will oversee multiple teams and drive key operational strategies to ensure client satisfaction and business growth. This role involves managing senior managers, aligning departmental objectives with the company's vision, and ensuring compliance with industry standards. Directors also play a critical role in fostering collaboration across departments, mentoring emerging leaders, and leading initiatives to improve efficiency and service quality. Your contributions directly impact client retention, service excellence, and the overall success of the organization.

What is the difference between Director Contact Point 360 vs Customer Service Manager?

AspectDirector Contact Point 360Customer Service Manager
Primary RoleOversees contact point strategies and customer engagement at a high levelManages customer service teams and daily customer interactions
CredentialsTypically requires extensive experience in customer relations and leadershipOften requires customer service or management certifications
Work EnvironmentStrategic planning, cross-department collaborationTeam management, direct customer interaction
Industry UsageUsed in large organizations with complex customer engagement systemsCommon in retail, telecom, and service industries

The main difference is that the Director Contact Point 360 focuses on strategic oversight of customer contact points across the organization, while the Customer Service Manager handles daily operations and team management. The Director role is more senior and involves broader planning, whereas the Customer Service Manager is more hands-on with customer interactions.

What is a Director at ContactPoint 360?

A Director at ContactPoint 360 is a senior leader responsible for overseeing business operations, managing client relationships, and ensuring the delivery of high-quality customer experience solutions. They set strategic goals, lead teams across multiple departments, and collaborate with clients to drive growth and operational efficiency. Directors at ContactPoint 360 play a key role in decision-making, resource allocation, and performance management to meet organizational objectives and maintain high service standards.
What are popular job titles related to Director Contact Point 360 jobs in Riverside, CA? For Director Contact Point 360 jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Director Contact Point 360 jobs in Riverside, CA look for? The top searched job categories for Director Contact Point 360 jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Director Contact Point 360 jobs? Cities near Riverside, CA with the most Director Contact Point 360 job openings:
Director Contact Point 360 jobs near you

Anaheim - North Orange County - Sports Camp Director - Anaheim, CA | Angels Baseball Camps

Angels Camps

Anaheim, CA • On-site

$5K - $6K/mo

Temporary

Posted 7 days ago

Job description

Angels Baseball & Softball Camps is hiring a Sports Camp Director in Anaheim, CA to manage summer camp operations in the heart of Orange County.
This leadership role is responsible for full program oversight including staff accountability, camper development, and daily site management.
Key Duties:
  • Supervise instructors and support staff
  • Execute the Angels Camps curriculum with consistency
  • Monitor camper well-being and field safety
  • Coordinate daily scheduling and drill rotations
  • Serve as primary contact for parents
We're Looking For:
  • Proven leadership experience
  • Strong understanding of baseball fundamentals
  • Ability to mentor and develop staff
  • Professional, organized, and reliable individuals

Includes eligibility for select Angels home game tickets and end-of-summer rally at Angels Stadium.
Pay: $1,360-$1,500 per week

Apply