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Director Community Service Jobs in Indiana (NOW HIRING)

Midwest Transit Equipment

Director of Service

Gary, IN · On-site

When you join Midwest Transit, you become part of a team that keeps communities moving and makes a real impact every day. Who we are looking for: We are looking for Director of Service to manage all ...

Midwest Transit Equipment

Director of Service

Gary, IN · On-site

When you join Midwest Transit, you become part of a team that keeps communities moving and makes a real impact every day. Who we are looking for: We are looking for Director of Service to manage all ...

Midwest Transit Equipment

Director of Service

Gary, IN · On-site

When you join Midwest Transit, you become part of a team that keeps communities moving and makes a real impact every day. Who we are looking for: We are looking for Director of Service to manage all ...

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All JobsDirector Community Service JobsDirector Community Service Jobs in Indiana

Director Community Service information

What is the difference between Director Community Service vs Community Program Manager?

AspectDirector Community ServiceCommunity Program Manager
CredentialsBachelor's degree often required; advanced degrees preferredBachelor's degree typically required; relevant certifications beneficial
Work EnvironmentLeadership role overseeing multiple programs or departmentsManages specific community programs, often reporting to directors
Employer & Industry UsageNonprofits, government agencies, social service organizationsNonprofits, community organizations, social service agencies

The main difference is that the Director Community Service holds a higher-level leadership position overseeing multiple programs, while the Community Program Manager focuses on managing specific community initiatives. Both roles require similar credentials and work in related environments, but the director typically has broader responsibilities and strategic oversight.

What are the most commonly searched types of Community Service jobs in Indiana? The most popular types of Community Service jobs in Indiana are:
Director Community Service jobs near you
Community Manager

Community Manager

The Community Builders

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

About The Community Builders, Inc. (TCB)
Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.
Position Description:
We are currently seeking a Community Manager for a new development in the Mapleton Fall Creek neighborhood of Indianapolis. Under the direction of the Regional Director of Property Management, the Community Manager is responsible for all phases of community operations and on-site team performance which includes the lease up of units coming online late August/early September of this year. They must manage the company's objectives and property operating budget, with the primary goals of increasing the cash flow, balancing the budget, maintaining the physical asset and providing a quality living environment, with superior customer service for residents. This role will establish and maintain a positive, productive working relationship with the property's team members, ensuring their adherence to TCB's Mission Statement, policies, and procedures; and that the site is in compliance with regulatory requirements. This role is required on site 5 days per week.
Essential Functions:
  • Additional Responsibilities: Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking; monitor revenue transactions and rent collection; nonpayment of rent processes; collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets; enact cost control measures as needed.
  • Oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance, preparation for local, state or federal audits or inspections, monitoring of work order system, and incident documentation and reporting for risk management.
  • Provide outstanding customer service to residents, ensure that all appropriate communications are distributed on a timely basis, and follow up on service requests or complaints, or issues involving violations of building rules or resident policies. Work closely with Community Life staff and resident associations and groups to provide and advertise activities and services available on site and in the local area, in order to provide access and foster a sense of community and wellbeing.
  • Closely monitor and assist in successful lease ups (100%) by target deadlines. This includes (not limited to), team accountability, file processing, thorough training, ability to conduct leasing reporting, and flexibility as we near deadlines.
  • Recruit, train, coach, manage and motivate team members and provide evaluations and recommendations to HR.
  • Corporate Committees Group
  • Attend trainings, seminars and conferences
  • Available for emergencies, on call duties, resident functions and weekends as needed.
  • Strong understanding of all affordable programs applicable to the community managed.

Knowledge, Skills and Abilities:
  • Excellent budget and financial management skills
  • Excellent leasing skills in affordable housing (preferable)
  • Excellent relationship building skills
  • A general idea of how to market your community and the flexibility to conduct marketing outreach.
  • Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required, specifically those related Low Income Housing Tax credit program, Indiana Housing Authority programs and Indiana Housing and Community Development Authority programs.
  • Microsoft Word, Excel, Outlook and Yardi or other industry software experience required
  • Excellent verbal and written communication skills required
  • Knowledge of Federal Fair Housing Laws & Guidelines a plus
  • Demonstrated excellent customer service skills are necessary to be successful in this role
  • Ability to speak a second language is a plus!
  • Knowledge of all regulatory programs and policies regarding housing and affordable housing are necessary
  • Leadership skills and understanding of effective management of personal development for all employees desired

Physical Demands & Work Environment:
Ability to move around the building or site; able to move up to 50 pounds; able to work in outdoor conditions. Some travel to local sites may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
BA/BS and 5 + years in progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required, 2 of which should be in a supervisory or management role. Industry designations such as COS, LIHTC, ARM®, CPMC®, etc. preferred.
Benefits
  • Medical, dental, and vision insurance
  • 12 Paid Holidays & tenure-based PTO accruals
  • Employer contributions to Health Savings Accounts
  • Company paid Life & Disability Insurance
  • 403(b) retirement plan with company match
  • Tax-advantage accounts: commuter/parking, medical & dependent care FSA
  • Hospital & Critical Illness Insurance
  • Confidential, 24/7 Employee Assistance Program
  • $55-60k salary

The Community Builders is an equal opportunity employer.

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