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Director Client Strategy Jobs in Boston, MA (NOW HIRING)

Goodwin

Director - Strategic Pricing

Boston, MA · Hybrid

The Pricing Director will be a senior commercial leader within the Client Value team, owning pricing strategy and execution across a defined portfolio of practice and industry groups. You will be the ...

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Director Client Strategy information

See Boston, MA salary details

$110.8K

$151.1K

$264K

How much do director client strategy jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director client strategy in Boston, MA is $151,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,700.00 and $157,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director client strategy?

To excel as a Director Client Strategy, you need expertise in client relationship management, strategic planning, and a proven track record in business development, often supported by a relevant degree and experience in marketing or consulting. Familiarity with CRM platforms, data analytics tools, and project management systems is typically required. Outstanding leadership, communication, and problem-solving skills help build trust with clients and guide teams effectively. These abilities are crucial for driving client success, fostering long-term partnerships, and delivering on business objectives.

How does a director client strategy typically collaborate with other departments to drive client success?

A Director of Client Strategy works closely with teams across the organization, such as sales, account management, creative, and analytics, to develop and execute comprehensive strategies tailored to each client's goals. Regular cross-functional meetings and strategic planning sessions are common, ensuring alignment on project deliverables, timelines, and key performance indicators. This collaborative approach not only helps address client needs holistically but also fosters innovation and ensures the agency delivers consistent value. Strong communication and leadership skills are vital, as the Director often acts as the main point of contact between clients and internal teams.

What is the difference between Director Client Strategy vs Client Services Manager?

AspectDirector Client StrategyClient Services Manager
Primary FocusDeveloping long-term client strategies and growth initiativesManaging day-to-day client relationships and service delivery
ResponsibilitiesStrategic planning, high-level client engagement, business developmentClient support, issue resolution, account management
Required CredentialsBachelor's degree, experience in strategy, marketing, or salesBachelor's degree, experience in client management or customer service
Work EnvironmentCorporate offices, strategic meetings, cross-department collaborationClient sites, customer support centers, internal teams

The main difference is that the Director Client Strategy focuses on creating and executing long-term client growth plans, while the Client Services Manager handles daily client interactions and service issues. Both roles require strong communication skills and industry knowledge, but the Director role is more strategic and high-level.

What does a director client strategy do?

A Director of Client Strategy is responsible for developing and overseeing strategic plans that help clients achieve their business objectives. They work closely with clients to understand their needs, identify opportunities for growth, and recommend solutions that align with both the client's goals and the company's offerings. This role often involves leading a team, managing key client relationships, and ensuring the delivery of high-quality, data-driven strategies. The Director of Client Strategy also collaborates with internal teams such as sales, marketing, and product development to ensure client satisfaction and retention.
What are the most commonly searched types of Client Strategy jobs in Boston, MA? The most popular types of Client Strategy jobs in Boston, MA are:
What are popular job titles related to Director Client Strategy jobs in Boston, MA? For Director Client Strategy jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Director Client Strategy jobs in Boston, MA look for? The top searched job categories for Director Client Strategy jobs in Boston, MA are:
What cities near Boston, MA are hiring for Director Client Strategy jobs? Cities near Boston, MA with the most Director Client Strategy job openings:
Director Client Strategy jobs near you
Infographic showing various Director Client Strategy job openings in Boston, MA as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $151,119 per year, or $72.7 per hour.

Director, Client Services - Manufacturing Sales Services Division

demandDrive

Waltham, MA • On-site, Remote

$110K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

About the Company: demandDrive is a growth-focused go-to-market agency that helps B2B organizations accelerate pipeline and revenue through integrated sales, marketing, and revenue operations solutions. We partner with companies ranging from emerging businesses to enterprise brands to design and execute customized programs that align strategy, technology, and execution across the full customer journey. Our services include sales development, demand generation, digital marketing, website development, CRM optimization, and GTM systems support - all built to deliver measurable business outcomes. At our core, we combine smart technology, data-driven processes, and talented people to help clients grow faster and operate more efficiently.
About the Position: Director, Client Services - Manufacturing Sales Services Division
demandDrive is seeking a proven client services leader to oversee and scale our Manufacturing Sales Services Division. The Director of Client Services will be responsible for managing the delivery of sales services, ensuring client success from onboarding through execution, and developing the processes and teams that enable exceptional client outcomes. This highly visible role will collaborate closely with executive leadership and cross-functional teams to shape the future of demandDrive's client services offering.
Key Responsibilities
  • Client Onboarding & Success
    • Oversee the launch of new client engagements, ensuring smooth transitions from sales to service delivery.
    • Utilize industry experience to serve as an executive sponsor for key accounts, building and maintaining strong client relationships.
  • Division Leadership & Team Management
    • Lead, mentor, and grow client-facing delivery teams responsible for executing sales services programs.
    • Establish performance goals and accountability standards across the division.
  • Process Improvement & Operational Excellence
    • Evaluate and enhance client launch materials, reporting frameworks, and communication templates.
    • Drive improvements in weekly and monthly reporting to deliver clarity, insight, and consistency.
    • Identify opportunities for automation, scalability, and margin improvement.
  • Strategic Impact
    • Partner with executive leadership to define the long-term vision and strategy for Sales Services.
    • Track division KPIs, including client satisfaction, retention, and financial performance.
    • Recommend new processes, technologies, or service enhancements that strengthen delivery and results.

Required Skills and Qualifications
  • 10+ years of progressive experience in client services, sales operations, or service delivery leadership, ideally in B2B or agency environments.
  • 5 + Experience in industrial manufacturing across multiple industries.
  • Proven success managing client-facing teams and scaling service delivery organizations.
  • Strong track record of improving processes and delivering measurable client outcomes.
  • Excellent leadership, communication, and relationship management skills.
  • Data-driven mindset with experience developing and interpreting client performance reports.
  • Ability to thrive in a high-growth, fast-paced environment with evolving client needs.

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based on the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.
Compensation & Benefits
  • Remote or hybrid work model (depending on proximity to HQ in Waltham, MA - must reside in the U.S.).
  • Annual salary + bonus (salary range: $110,000 - $115,000).
  • Health coverage and other health & wellness benefits via BCBS, vision care, dental coverage (Delta Dental), paid paternity & maternity leave, life & disability insurance, 401(k) matching.
  • Paid time-off and 14 paid holidays.
  • Positive team culture.
  • Company laptop, full tech stack, tools, and other resources provided by demandDrive.

Apply