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Director Client Relations Jobs in Colorado (NOW HIRING)

Pwc

Contact Center Transformation - Director

Denver, CO · On-site

$155K - $410K/yr

As a Director, you will set the strategic direction and lead business development efforts. You make ... client relations. Translating the vision, you set the tone and inspire others to follow. Your role ...

Pwc

FP&A Tech, Anaplan Director

Denver, CO · On-site

$155K - $410K/yr

As a Director, you will set the strategic direction and inspire others to follow, playing a crucial ... level client relations and mentoring future leaders - Promoting technological advances in FP&A ...

Direct Counsel

Tax Associate Attorney

Aurora, CO · On-site

$260K - $365K/yr

Excellent client relations skills with experience managing multiple concurrent matters * A high ... To apply, please contact Direct Counsel for confidential consideration.

Pwc

Managed Services Revenue Cycle - Director

Denver, CO · On-site

$155K - $410K/yr

As a Director, you will set the strategic direction and lead business development efforts, making ... level client relations. You will be instrumental in driving business growth, shaping client ...

Pwc

Commercial AI Strategy Director

Denver, CO · On-site

$122K - $504K/yr

As a Director, you will set the strategic direction and lead business development efforts. You will ... client relations. Translating the vision, you set the tone and inspire others to follow. Your role ...

White Lotus Therapeutics

Be Seen First

Licensed Massage Therapist

Denver, CO · On-site

$60 - $70/hr

... in direct relation with Yoga and massage therapists -Ability to grow and maintain personal ... Client testimonials welcomed. www.whitelotustherapeutics.com Job Types: Full-time, Part-time Salary ...

White Lotus Therapeutics

Be Seen First

Licensed Massage Therapist

Denver, CO · On-site

$60 - $70/hr

... in direct relation with Yoga and massage therapists -Ability to grow and maintain personal ... Client testimonials welcomed. www.whitelotustherapeutics.com Job Types: Full-time, Part-time Salary ...

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All JobsClient Relations JobsDirector Client Relations JobsDirector Client Relations Jobs in Colorado

Director Client Relations information

What is a director client relations?

A Director of Client Relations is responsible for managing and enhancing relationships with a company's clients to ensure satisfaction, retention, and business growth. They develop client engagement strategies, address concerns, and collaborate with internal teams to improve service delivery. This role typically involves analyzing client needs, overseeing account management, and identifying opportunities for upselling or cross-selling. Strong communication, problem-solving, and leadership skills are essential in maintaining long-term client partnerships.

What are the key skills and qualifications needed to thrive as a director client relations?

To thrive as a Director Client Relations, you need expertise in client management, strategic account planning, and a strong background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with CRM software (such as Salesforce), data analytics tools, and client feedback systems is typically expected. Outstanding leadership, negotiation, and interpersonal communication skills help you foster long-term client partnerships and navigate complex issues. These capabilities are crucial for ensuring client satisfaction, retaining key accounts, and driving overall business growth.

What are some common challenges faced by directors of client relations, and how are they addressed?

Directors of Client Relations often face challenges such as managing conflicting client expectations, aligning internal teams with client needs, and handling escalations efficiently. These challenges are usually addressed by building strong communication channels, proactively identifying potential issues, and developing tailored solutions in partnership with both clients and internal stakeholders. Regular client check-ins, clear documentation, and continuous feedback loops help prevent misunderstandings and ensure high levels of satisfaction. Adaptability and solution-oriented thinking are essential for overcoming obstacles and maintaining trusting client relationships.

What are the most commonly searched types of Client Relations jobs in Colorado?

The most popular types of Client Relations jobs in Colorado are:

What job categories do people searching Director Client Relations jobs in Colorado look for?

The top searched job categories for Director Client Relations jobs in Colorado are:

What cities in Colorado are hiring for Director Client Relations jobs?

Cities in Colorado with the most Director Client Relations job openings:

Director Client Relations jobs near you
Infographic showing various Director Client Relations job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, 1% Temporary, and 5% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution.

Contact Center Transformation - Director

Pwc

Denver, CO • On-site

$155K - $410K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

26th of 72 rated business consultants

Job description

Industry/Sector

Not Applicable

Specialism

Data, Analytics & AI

Management Level

Director

Job Description & Summary

The Opportunity

As a Contact Center Transformation - Director, you will lead the charge in revolutionizing user interaction engineering within our Advisory practice. Your role will involve setting strategic directions and overseeing the development of innovative software and product solutions that enhance client support experiences. As a Director, you will set the strategic direction and lead business development efforts. You make impactful decisions and oversee multiple projects, maintaining executive-level client relations. Translating the vision, you set the tone and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion, and a commercial mindset are all foundational to our success.

In this role at PwC, you will collaborate with multidisciplinary teams to deliver cutting-edge solutions in contact center technology, leveraging data, analytics, and AI to drive service excellence. Your leadership will be pivotal in fostering an environment where people and technology thrive together, ultimately maximizing client satisfaction and scaling efficiencies across the PwC Network.

Responsibilities

- Leading strategic initiatives for contact center transformation, focusing on client support and service excellence
- Overseeing the implementation of AI-powered contact center solutions, including Amazon Connect and Genesys CloudCX
- Driving the development and customization of contact center software to enhance user interaction and client satisfaction
- Managing omnichannel contact center implementation to optimize customer experience and streamline operations
- Conducting discovery and analysis to identify opportunities for innovation and improvement in contact center architecture
- Collaborating with teams to design and develop user interfaces using AngularJS, React, and Vue.js frameworks
- Utilizing contact center analytics to inform strategic decision-making and improve workforce management systems
- Promoting digital accessibility and human-centered design principles in the development of contact center solutions
- Building relationships with stakeholders to gather customer insights and drive strategic questioning for continuous improvement
- Mentoring teams in the application of best practices for contact center consulting and transformation initiatives

What You Must Have

- At least a Bachelor's degree
- At least 9 years of experience

What Sets You Apart

- Excelling in contact center transformation and strategy
- Utilizing AI-powered contact center solutions effectively
- Implementing Amazon Connect and Genesys CloudCX
- Leading omnichannel contact center implementations
- Developing customer experience (CX) strategies
- Conducting industry trend analysis for strategic insights
- Innovating in user experience (UX) design research

Travel Requirements

Up to 80%

Job Posting End Date

The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

What PwC employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About pwc

Sourced by ZipRecruiter

We know that the future success of our firm is contingent on equitable experiences for our people. From recruitment to partnership, we’re working hard to give every person an equitable opportunity to grow and to thrive as part of our community of solvers. We understand that establishing and maintaining a fair, equitable and welcoming environment for all people requires building a culture of belonging: a shift from awareness to empathy — while demonstrating inclusive leadership that cultivates trust among our people and our clients. PwC is committed to advancing diversity, equity and inclusion (DEI) through an evidence-based strategy designed to achieve well-defined and meaningful aspirational goals. Our aim is to solve problems for the long term, as that is how we build trust and continue to build on our culture of belonging. At the core of this endeavor are stated goals and a series of linked programs enabling targeted interventions at key moments in our employees’ career trajectories.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

London, London, UK

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