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As CenterWell's Director of Data Science (AI/ML), you will lead a technical team to manage model development for CenterWell's AI and machine learning portfolio. Working in close partnership with CenterWell's AI Product Management team, you will translate product priorities into validated AI solutions that improve measurement improvements in patient care and operational efficiency. You will sit at the center of a collaborative AI ecosystem - partnering with:
Product to define what to build and pilot workflow integration.
IT for data engineering and production deployment.
Enterprise AI for generative AI capabilities, model development platforms, and responsible AI standards.
Data governance/architecture to improve data structure underlying model development.
Clinical and operations to ensure solutions support end-users.
Roles & Responsibilities:

• AI Model Development & Technical Proficiency:
  • Lead the development and validation of AI/ML model for both business segment specific and company wide applications (i.e., predictive modeling, NLP, agentic AI).
  • Maintain deep technical expertise in AI approaches, staying current on advances while applying rigorous judgement about what methods are appropriate for healthcare contexts.
  • Promote experimentation and rapid prototyping to validate technical feasibility and model performance before committing to full development cycles.
  • Balance a research mindset with production discipline, ensuring models are not just technically sound but operationally viable and maintainable.
  • Implement and rigorously follow enterprise-level frameworks for ongoing model monitoring and performance tracking in production environments.

• Product Partnership & Technical Consulting:
  • Define the technical vision and roadmap for the data science team, ensuring understanding of vertical and CenterWell priorities while establishing the operating model for scalable model development.
  • Collaborate with CenterWell's AI Product Management team to translate product priorities and use cases into technical approaches, timelines and resource requirements.
  • Provide technical consulting on feasibility, effort estimation, and trade-offs for potential AI opportunities.
  • Communicate model capabilities and performance characteristics to non-technical partners in clear, applicable terms.
  • Create technical roadmaps aligned with product priorities, ensuring the team has the right capabilities, tools, and infrastructure to meet strategic goals.
  • Engage with clinical and operational partners to understand domain context, validate model output, and ensure solutions address real-world needs.

• Team Leadership & Capability Development:
  • Develop a high-performing team of data scientists, creating a culture of collaboration and learning.
  • Build reusable frameworks, model templates and shared libraries that increase team productivity and ensure consistency across projects.

Use your skills to make an impact
Required Qualifications:

• 8+ years of data science experience with demonstrated expertise in developing and deploying ML models in production environments.
• Deep technical expertise in AI/ML approaches, with hands-on experience writing and reviewing product-quality code, and developing models from conception through production.
• 5+ years of management experience, including talent development and crossfunctional leadership.
• Experience partnering with product, engineering and partners to translate requirements into technical solutions.
• Experience with MLOps practices including model versioning, experiment tracking and product monitoring.
• Communicate complex technical concepts to non-technical audiences while maintaining credibility with senor data scientists and ML engineers.
• Demonstrated leadership in establishing technical standards, best practices, and team processes that move quality and efficiency.
• Can work Eastern Time Zone hours.

Preferred Qualifications:

• Experience in healthcare settings, working with EHR data, clinical terminologies, and healthcare-specific ML complexities.
• Familiarity with healthcare regulatory frameworks and their possible effects for model development and deployment.
• Advanced degree (MS or PhD) in computer science, (bio)statistics, informatics or related quantitative field.

#LI-CM1
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$189,400 - $260,500 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 09-20-2026
About us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.