Director Business Travel Jobs (NOW HIRING)

Directs statewide operations for TxDOT Travel Information Centers (TICs), providing leadership for staffing, training, customer
service delivery, budget oversight, emergency coordination, special projects, and program improvement initiatives. Responsibe for
oversight and management of a geographically dispersed team supporting 12 Travel Information Centers that provide traveler
information, tourism support, travel safety outreach, highway condition information, and emergency call center services. Reports
to the Travel Information Division Director. Work requires extensive coordination with TxDOT divisions, governmental agencies,
travel industry professionals, private entities, and external partners to ensure consistent, compliant, and effective statewide
operations. Employees at this level are virtually self-supervising and assume direct accountability for the work product.

    Acts as liaison with other state and federal agencies and provides technical assistance concerning TIC programs.
    Conducts program or project analyses and develops and recommends solutions/methods to increase productivity/efficiency and/or streamline operations.
    Directs, manages and consults with supervisors on various statewide Travel Information Center projects, records and programs.
    Oversees and establishes program goals and objectives, approves schedules, priorities and standards for achieving goals and directs program evaluation activities.
    Oversees and provides direction on Travel Counselor Training Program.
    Oversees emergency assistance provided by the Division including coordinating with districts and divisions, directing TIC
    Oversees section activities, assigns projects and target dates, and monitors projects.
    Represents the division at national, state and local conferences, meetings and workshops.
    Responds to requests from the media, other travel entities and the public.
    Reviews proposed legislation and assists in directing the implementation of legislation affecting the Section.
    Serves as a liaison and division contact in area of expertise and represents division at state and local level.
    Supervises professional and administrative staff.
    Travels statewide to perform site visits and to support statewide operations.
    Assists in the management and coordination of the Department's emergency operation efforts.
    Supports emergency Continuity of Operations efforts, including disaster response, evacuations, emergency supply
    transport, and operating light and complex heavy equipment during emergency operations.
    Responds to special requests from the Commission and the Administration.
    Recommends staffing and funding for section.
    Performs other job responsibilities as assigned.

Bachelor's Degree in any discipline. Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications 

• 5 years of experience in travel services including public contact, project and program administration, staff administration or related activities. (Experience can be satisfied by full time or prorated part time equivalent) Related graduate level education may be substituted for experience on a year per year basis.
• Must have three (3) years supervisory/managerial experience. Project leader or lead worker experience may substitute for supervisory/managerial experience.

Valid driver's license. This position requires driving a state vehicle. 

Knowledge of
    Developing and implementing programs
    Travel and tourism information services
    Texas geography, history and cultures
    Texas attractions, travel and tourism
    Applicable laws, rules, and regulations
    Human resources management policies and practices
    Communication strategies, policies and methods
    Developing, implementing, and monitoring budgets and resources

Skill in
    Planning, coordinating and handling multiple projects within area of responsibility to meet short and long-term deadlines
    Supervising professional and administrative staff
    Supervising professional, technical and distributed operations workforce
    Overseeing and coordinating projects and program activities
    Planning, assigning, directing, coordinating and reviewing the work of professional, administrative and technical employees
    Planning and coordinating workshops, seminars and task force activities
    Coordinating labor, materials, and equipment
    Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
    Using computers, applicable programs, applications, and systems
    Property management, facilities inspection or facilities management
    Maintaining a safe working environment
    Interpreting and analyzing legislation, rules, and regulations
Ability to
    Communicate effectively
Other Attributes
    Shows integrity and ethical behavior; respects confidentiality, business ethics, and organizational standards
    Manages financial and personnel resources to achieve individual and organizational goals
    Exercises logic and reasoning to define problems, establish facts and draw valid conclusions; makes decisions that support business objectives and goals
    Collaborates and cooperates with others and builds effective working relationships with internal and external members to accomplish organizational goals
    Delegates both routine and important tasks and decisions; shares authority but has ultimate accountability

    Subject to environmental conditions; protection from weather but not temperature changes
    Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
    Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
    Standing-prolonged periods of time
    Talking-expressing or exchanging ideas by spoken words
    Hearing-perceive sound at normal speaking levels; receive information by oral communication
    Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
    Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading
    Visual Acuity-determine work quality/make general observations of facilities/structures
 

Please read the Standard Conditions of Employment (TxDOT) for all positions.