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Director Business Operations Jobs in Rochester, MI

Ezee Fiber

Director, Operations

Troy, MI · On-site

As the Director of Operations, this role is responsible for driving the operational and strategic ... Bachelor's degree in Business Administration, Operations Management, Engineering, or a related ...

Ezee Fiber

Director, Operations

Troy, MI

JOB SUMMARYAs the Director of Operations, this role is responsible for driving the operational and ... Bachelor's degree in Business Administration, Operations Management, Engineering, or a related ...

Ezee Fiber

Director, Operations

Troy, MI · On-site

JOB SUMMARY As the Director of Operations, this role is responsible for driving the operational and ... Bachelor's degree in Business Administration, Operations Management, Engineering, or a related ...

Ezee Fiber

Director, Operations

Troy, MI · On-site

$150 - $210/hr

Bachelor's degree in Business Administration, Operations Management, Engineering, or a related ... As the Director, Operations, you will play a critical role in building a new function that directly ...

Human8

Business Development Director

Royal Oak, MI · On-site +1

Business Development Director Department: Client Teams Employment Type: Permanent - Full Time ... Sales Support & Operations * Accurately enter and maintain data in HubSpot to track sales ...

Kaftan Communities

DIRECTOR OF OPERATIONS

Southfield, MI

$120K - $150K/yr

Director of Operations Kaftan Communities | Southfield, MI | Full-Time Salary Range: $120,000 to ... If you are a collaborative leader with strong business and financial acumen, a talent for process ...

TekSky

Head of Operations

Bloomfield, MI · On-site

Understand and advise the EC regarding all facets of Firm business, including financial performance ... Serve as a resource to the Firm's Equity Principals concerning operations issues. * Develop and ...

Human8

Business Development Director

Royal Oak, MI · On-site

As the Business Development Director, you will be a key player in the regional North East (NYC area ... Sales Support & Operations * Accurately enter and maintain data in HubSpot to track sales ...

KAFTAN

DIRECTOR OF OPERATIONS

Southfield, MI · On-site

$120 - $150/hr

If you are a collaborative leader with strong business and financial acumen, a talent for process ... You stay actively involved in day-to-day operations, balancing direct engagement with empowering ...

Dreamfields

Regional Director, Operations

Hazel Park, MI · On-site

$150 - $230/hr

Regional Director, Operations Department: Manufacturing | Master Department: Operations | Reports ... Provide regular operational performance updates, business reviews, and recommendations to the ...

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All JobsBusiness Operations JobsDirector Business Operations JobsDirector Business Operations Jobs in Rochester, MI

Director Business Operations information

See Rochester, MI salary details

$37.3K

$112.3K

$191K

How much do director business operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director business operations in Rochester, MI is $112,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $138,100.00 per year, depending on experience, location, and employer.

What does a director of business operations make?

A director of business operations typically earns a salary ranging from $100,000 to $200,000 annually, depending on the industry, company size, and location. They oversee strategic planning, process improvements, and team management, often requiring strong leadership and analytical skills.

What are some common challenges faced by a director of business operations, and how can they be managed effectively?

A Director of Business Operations often faces challenges such as aligning cross-departmental goals, managing resource constraints, and implementing process improvements across diverse teams. Effective management involves strong communication skills, prioritizing transparency, and fostering collaboration between departments. Staying adaptable and leveraging data-driven decision-making can also help address operational bottlenecks and drive organizational efficiency. Regularly reviewing workflows and setting clear performance metrics are essential practices for long-term success in this role.

What is the difference between Director Business Operations vs Operations Manager?

AspectDirector Business OperationsOperations Manager
ResponsibilitiesOversees multiple departments, develops strategic initiatives, manages large teamsManages daily operations, implements policies, supervises staff
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, experience in operations or management
Work EnvironmentStrategic planning, cross-department collaboration, executive meetingsOn-the-ground management, process optimization, team supervision
Industry UsageCommon in large organizations, corporate settingsFound in various industries, including manufacturing, retail, services

The main difference between a Director Business Operations and an Operations Manager lies in scope and strategic involvement. Directors focus on high-level planning and cross-departmental strategies, while Operations Managers handle daily operational tasks and team supervision. Both roles require relevant experience and credentials, but the Director position typically involves broader responsibilities and strategic decision-making.

What are the key skills and qualifications needed to thrive as a director of business operations?

To thrive as a Director of Business Operations, you need strong leadership, strategic planning, financial acumen, and a relevant degree such as an MBA or equivalent experience. Familiarity with ERP systems, data analytics platforms, and project management tools is typically expected. Exceptional communication, problem-solving, and stakeholder management skills help you drive cross-functional collaboration and change initiatives. Mastering these competencies is vital for optimizing organizational efficiency, supporting growth, and achieving business objectives.

What does a director of business operations do?

A Director of Business Operations oversees the daily functions of a company to ensure efficiency and effectiveness in achieving organizational goals. They manage teams, create operational strategies, streamline processes, and coordinate between departments to improve productivity and profitability. Their responsibilities often include budgeting, resource allocation, performance analysis, and implementing best practices. Directors of Business Operations play a key role in aligning operations with the company’s overall strategy and objectives.
What are the most commonly searched types of Business Operations jobs in Rochester, MI? The most popular types of Business Operations jobs in Rochester, MI are:
What job categories do people searching Director Business Operations jobs in Rochester, MI look for? The top searched job categories for Director Business Operations jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Director Business Operations jobs? Cities near Rochester, MI with the most Director Business Operations job openings:
Director Business Operations jobs near you
Infographic showing various Director Business Operations job openings in Rochester, MI as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $112,305 per year, or $54 per hour.

Director, Operations

Ezee Fiber

Troy, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Ezee Fiber rating

8.1

Company rating: 8.1 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

26th of 97 rated telecommunications companies

Job description

Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026. 

At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve. 


At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.

As the Director of Operations, this role is responsible for driving the operational and strategic initiatives of the market. This leader reports directly to the Senior Vice President, General Manager for the market, and oversees multiple functional areas, including Door-to-Door (D2D) Sales, Community & Events, Facilities/Warehouse, and Field Services, ensuring these functions operate efficiently and align with the company’s broader goals.
 
This leadership position requires a balance of strategic thinking, hands-on operational management, and the ability to foster cross-functional collaboration. As Ezee Fiber’s boots-on-the-ground operational leader, the Director will play a critical role in guiding market growth, optimizing operational performance, and enhancing profitability while maintaining the highest standards of quality, safety, and compliance.

• Market Launch & Execution: Own the Michigan market launch from strategy through execution. Set the operating plan, align it to long-term company objectives, and adjust quickly as real-time field, permitting, and commercial conditions change.
• Cross-Functional Team Leadership: Build, lead, and develop cross-functional regional teams across construction, engineering, operations, customer install, and support. Drive accountability, fast decision-making, and tight coordination so the market moves as one unit.
• Operational Excellence: Deliver the network on schedule and on budget while holding the line on quality and safety. Remove roadblocks for project managers and field teams, prioritize critical path work, and keep production aligned with transport, light path readiness, and revenue targets.
• Financial Management: Own the market P&L. Allocate capital and resources where they produce the highest return; track performance against forecasts; and implement cost controls without slowing production or impacting customer experience.
• Stakeholder & Municipal Relations: Serve as the lead for municipal relationships across the region. Build and maintain partnerships with city leadership, engineering, and permitting teams; act as the primary point for escalations; and ensure Ezee Fiber is viewed as the most responsive and trusted operator in every community we enter.
• Performance Reporting: Establish and lead the reporting cadence for the region. Use production, financial, and service data to measure performance, identify gaps, and course-correct early. Provide clear, actionable updates to the SVP & General Manager and other senior leaders.
• Quality & Compliance: Ensure full compliance with all state, local, and company standards across permitting, construction, restoration, and customer operations. Establish quality assurance processes that scale as the regional footprint grows and protect the company’s brand in every community.

Directly supervise one or more employees. Carries out responsibilities in accordance with the organization's policies and applicable laws.  


Education and Experience Requirements:  Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field is preferred. (A Master’s degree or relevant advanced certifications in business or operations is a plus.). Five – ten years of senior-level operations management experience in a high-growth, complex environment. Proven track record of leadership in driving operational performance and growth, preferably in fiber-optic telecommunications or a related industry (e.g., construction, utilities, or logistics).
Knowledge:
• Industry & Operations: In-depth understanding of fiber-optic network operations and industry best practices across construction, engineering, and service delivery.
• Regulatory Compliance: Strong knowledge of municipal permitting processes, safety regulations, and quality standards to ensure full compliance in all regional activities.
• Business Functions: Broad understanding of key business functions (sales, community engagement, construction, network operations, customer support, etc.) and how they interconnect to drive market success.
Skills:
• Strategic Planning: Ability to develop clear regional strategies aligned with corporate goals and translate them into effective operational plans, adjusting as market conditions evolve.
• Financial Acumen: Proficiency in budgeting and full P&L management, with the ability to allocate resources effectively and implement cost controls while supporting growth.
• Project Management: Strong project leadership skills to coordinate complex, cross-functional initiatives, ensuring projects (network builds, market launches, service rollouts) are delivered on time and within budget.
• Team Leadership: Excellent people management skills – able to recruit, mentor, and lead high-performing teams. Demonstrated ability to foster talent development, accountability, and a positive, collaborative work culture.
• Communication: Exceptional communication and interpersonal skills. Adept at influencing and engaging stakeholders at all levels, and capable of representing Ezee Fiber in executive meetings, community forums, and customer interactions.
• Problem-Solving: Analytical and process-oriented mindset. Skilled at interpreting operational and financial data to identify trends, troubleshoot issues, and drive continuous improvement.
Abilities:
• Operational Agility: Adaptable and resilient in a fast-paced environment. Capable of managing multiple priorities and making sound decisions under pressure during high-growth phases or critical project situations.
• Change Leadership: Ability to guide teams through growth and organizational change. Fosters an innovative, “can-do” mindset and embraces continuous improvement to meet evolving business needs.
• Cross-Functional Coordination: Talent for breaking down silos and ensuring diverse departments work in unison. Able to drive cohesive execution among Sales, Construction, Engineering, Operations, and Support so that the region operates as an integrated unit.
• Relationship Management: Proven ability to build and maintain strong relationships with external stakeholders, including city officials, community leaders, and key business partners, effectively representing Ezee Fiber’s brand and values at the local level.
• Accountability & Initiative: High sense of ownership and accountability for regional results. Proactive in identifying and removing obstacles, implementing solutions, and upholding Ezee Fiber’s standards of quality, safety, and customer service at all times.
 
Core Competencies:
• Visionary Leadership • Communication & Influence
• Execution Excellence • Adaptability & Problem Solving
• Operational & Financial Acumen • Customer & Community Focus

Valid Driver’s License


The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this role, the associate is regularly required to analyze and interpret data, communicate effectively, and remain in a stationary position for extended periods of time. The associate will frequently access, input, and retrieve information using a computer and other standard office productivity devices.
 
The associate is regularly required to move about the office and corporate campus. This role may require the ability to occasionally lift or move items weighing up to 25 pounds and frequently lift or move items weighing up to 10 pounds.
 
The associate must also have the flexibility to work extended hours, including evenings or weekends, during critical project phases or emergency situations to support business objectives.

Travel may be required to support company operations, meetings, training, or field activities. Estimated travel is up to 10–20%, depending on business needs.

• Competitive compensation package
• Comprehensive medical, dental, and vision benefits 

• Employee Assistance Program (EAP)

• 401(k) with company match
• Paid time off and other generous benefit programs
• Tuition reimbursement

We are seeking candidates that are legally authorized to work in the United States without sponsorship.


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