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About the Internal Audit Group at American Express:
Our Internal Audit Group is a worldwide function with 400+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.
We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.
Job Description
About the Role
This role leads the Internal Audit Group's assurance strategy and coverage for AI/Gen AI. The Director will drive audit engagements end-to-end - overseeing planning and execution, evaluating the design and effectiveness of controls, and delivering actionable insights that strengthen AI governance, AI lifecycle management, and AI risk assessment practices across the enterprise.
About the Team: Our Data Science and Model Risk/AI team plays a critical role in supporting Internal Audit by providing specialized assurance over models and AI/Gen AI solutions used across the enterprise. We deliver independent, risk-based evaluations that help auditors gain a clearer understanding of how models and AI are developed, governed, validated, and deployed within the business. By combining quantitative expertise with business and regulatory knowledge, the team helps uncover model risks, assess governance practices, and highlight opportunities to strengthen controls - ultimately enhancing the depth, rigor, and quality of Internal Audit's coverage over AI and model risk.
Responsibilities

• Develop and implement an audit coverage strategy for Gen AI, ensuring alignment with organizational goals. The audit strategy should help assess potential risks and vulnerabilities in Gen AI use cases and allow the Internal Audit Group to provide the First and Second Lines with sound recommendations for effective risk mitigation.
• Lead specialized ("core") audits focused on Gen AI to assess the Company's Gen AI governance, risk management framework and supporting control processes. This involves assessing the governance, risk management and internal control processes that support the ideation, development, deployment and monitoring of the Gen AI use cases.
• Educate and advise the Internal Audit Group on an effective approach for assessing Gen AI risks across audit portfolios.
• Effectively challenge the Gen AI use case developers/users, risk management groups/committees to ensure that the appropriate risks are identified and documented correctly.
• Identify potential biases, ethical concerns, and risks associated with Gen AI use cases and ensure that such use cases comply with tech standard, data management/data governance requirements, privacy laws, and industry-specific regulations; evaluate broader implications of the use of Gen AI for reputational, strategic and compliance risks.
• Maintain internal audit competency through ongoing professional development; and keep abreast of the latest developments in Gen AI technologies, ethical considerations, and regulatory requirements, and update the audit coverage strategy accordingly.
• Work closely with diverse internal and external stakeholders, including technology, risk, privacy, and legal teams, to create and implement audit plans that address the distinctive challenges associated with Gen AI methodologies.
• Set direction and provide oversight during the planning, execution, and reporting phases of all audit engagements in the assigned audit portfolio, including special advisory reviews; and ensure ongoing monitoring activities are effective in capturing existing, upcoming, and emerging risks.
• Assess the control effectiveness and deliver high-quality audit findings
• Demonstrate strong judgement and sound decision making
• Effectively coach, instruct, mentor and develop junior colleagues and co-sourcing personnel.

Qualifications

• Advanced degree (Minimum a master's degree) in Computer Science/ Financial Engineering/Statistics
• 8+ years of relevant work experience in the financial industry, preferably in Banking Industry
• Strong managerial skills, written and verbal communication skills, analytical, problem solving, lateral thinking and interpersonal skills
• Experience in developing/validating/auditing of AI/ML Models
• Experience with regulatory interaction
• Understanding of local and globally significant regulatory requirements pertaining to AI/Gen AI.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.