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Director Application Support Jobs in Nebraska (NOW HIRING)

University of Nebraska

Workstation Support Associate

Omaha, NE · On-site

$15.25 - $19.75/hr

... direct customer support Knowledge and experience with Microsoft Windows and/or Apple macOS operating systems, software application administration and hardware Equivalent combination of education and ...

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Director Application Support information

What are some common challenges faced by a director of application support, and how can they be effectively managed?

A Director of Application Support often encounters challenges such as balancing resource allocation between urgent incident resolution and long-term system improvements, managing diverse stakeholder expectations, and ensuring the team stays updated with evolving technologies. Effective management involves fostering strong communication channels with business units and IT teams, implementing clear escalation protocols, and investing in ongoing training for team members. Building a proactive culture that emphasizes root cause analysis and continuous service improvement is also key to success in this role.

What does a director of application support do?

A Director of Application Support oversees the teams and processes responsible for maintaining, troubleshooting, and improving software applications within an organization. They ensure that applications run smoothly, address user issues efficiently, and implement best practices for support and upgrades. This role involves collaborating with IT, development, and business units to align application performance with organizational goals, as well as managing budgets, staffing, and vendor relationships related to application support.

What are the key skills and qualifications needed to thrive as a director of application support, and why are they important?

To thrive as a Director of Application Support, you need strong leadership abilities, in-depth knowledge of application management, and a relevant degree in computer science or a related field. Familiarity with IT service management frameworks (such as ITIL), ticketing systems, and enterprise software platforms is typically required, along with certifications like ITIL or PMP. Exceptional communication, problem-solving, and stakeholder management skills help build effective teams and foster collaboration across departments. These skills ensure reliable application performance, timely issue resolution, and alignment of IT services with organizational goals.
What are the most commonly searched types of Application Support jobs in Nebraska? The most popular types of Application Support jobs in Nebraska are:
What are popular job titles related to Director Application Support jobs in Nebraska? For Director Application Support jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Director Application Support jobs in Nebraska look for? The top searched job categories for Director Application Support jobs in Nebraska are:
What cities in Nebraska are hiring for Director Application Support jobs? Cities in Nebraska with the most Director Application Support job openings:
Director Application Support jobs near you

Associate Director

University of Nebraska-Lincoln

Lincoln, NE • On-site

$70K/yr

Full-time

Re-posted 9 hours ago

Job description

Position Information
Position Information
Working Title
Associate Director
Department
Admissions-0959
Requisition Number
S_260451
Posting Open Date
06/09/2026
Application Review Date: (To ensure consideration, please submit all application materials before review date)
08/03/2026
Posting Close Date
Open Until Filled
Yes
Description of Work
The Associate Director leads undergraduate admissions recruitment for first-time freshmen both nationally and within Nebraska. This role coordinates high school visits, college fairs, and outreach with counselors and educators outside Nebraska in primary, secondary, and tertiary markets, under the guidance of the Executive Director of Admissions. The Office of Admissions is part of the Academic Services and Enrollment Management (ASEM) division. As a member of the Admissions Leadership Team, the Associate Director collaborates with peers across the division, leveraging data to guide recruitment efforts and provide leadership to achieve enrollment goals. Responsibilities include analyzing graduation rates in states bordering Nebraska and in key markets.
The Associate Director oversees a recruitment team and directly supervises Assistant Directors. They guide staff to meet enrollment goals and provide regular progress updates to the Executive Director of Admissions. Key responsibilities include training staff in territory management, monitoring performance, and supporting professional growth. This role plans and implements yield activities and territory strategies to convert prospects into enrollments. The Associate Director reviews recruitment data and territory outcomes, making data-driven adjustments to strengthen strategies and increase market share. In collaboration with the Executive Director, Admissions Leadership, and campus partners, the Associate Director develops reports and plans to drive strategy and achieve enrollment targets.
The Associate Director exercises independent judgment in interpreting admissions policies, making recruitment decisions, and overseeing functional initiatives aligned with strategic priorities. The position collaborates with units within ASEM and across campus to align recruitment objectives with university initiatives. Additionally, the Associate Director works closely with Visitor Experience to ensure effective resource allocation for recruitment events and activities, and builds strong relationships with high school counselors, community contacts, and key influencers to expand student access and support recruitment. As needed, this role provides leadership support to the broader admissions team and may serve as a proxy for the Executive Director of Admissions.
Regular travel, including evenings and weekends, is required.
This position is based in Lincoln, Nebraska, and provides leadership for the national recruitment team, with travel to key recruitment markets across the country expected.
As an EO employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See https://equity.unl.edu/notice-nondiscrimination/
Minimum Required Qualifications
  • Bachelor's degree and 4 years of professional experience in recruitment, enrollment management, admissions, enrollment marketing, or other related fields
  • Demonstrated experience in public speaking and delivering presentations
  • Experience supervising professional staff, including responsibility for performance management and team development
  • Experience using Salesforce or another customer relationship management (CRM)system to inform strategy and track outcomes
  • Ability to analyze and interpret recruitment or enrollment data to inform strategic decisions
  • Strong written and verbal communication skills, including the ability to prepare reports and present information to stakeholders
  • Knowledge of undergraduate admissions recruitment, operations and procedures
  • Strong interpersonal skills and ability to build relationships with a variety of stakeholders
  • Event planning and coordination skills
  • Proven ability to work independently with minimal supervision or administrative support
  • Willingness to travel
  • Must have a valid driver's license and meet University driver eligibility requirements.

Preferred Qualifications
  • Master's degree preferred.
  • Demonstrated leadership of cross-departmental recruitment initiatives or strategic enrollment projects
  • Track record of achieving or exceeding enrollment targets at a mid- to large-size public university
  • Proficiency in territory management and yield strategy within an admissions setting
  • Skill in organizing or facilitating large-scale recruitment events or outreach programs
  • Strong background in training and mentoring professional staff in admissions recruitment
  • Knowledge of the state of Nebraska and the University of Nebraska-Lincoln (UNL)
  • Experience in national recruitment at a large public university
  • Familiarity with UNL's high school and college relations operations and procedures
  • Knowledge of high-achieving student recruitment strategies
  • In-depth knowledge of UNL and its enrollment landscape
  • Familiarity with UNL's University Honors Programs

Pre-Placement Driving Record Review Required
Yes
Physical Required
No
Commercial Driver's License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances.
No
Criminal History Background Check Required
Yes
Posted Salary
$70,000/yr minimum
How to Apply
Click on "Apply for this Job". You will then either create an application or edit your current application that is on file. You will be required to attach your resume, cover letter and list of references as three (3) separate documents in MS Word or PDF format.
For questions or accommodations related to this position contact
Sandy Airan, sairan2@unl.edu
Job Category (old)
Managerial/Professional
Job Type
Full-Time
Alternate Work Schedule (if other than 8-5)
Work Location (City, State)
Lincoln, NE
Position funded by grant or other form of temporary funding?
No
If Temporary, indicate end date
Planned Hire Date:
Appointment End Date

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