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Director Angi Jobs (NOW HIRING)

Realm, Inc

Contractor Success Manager

Marina Del Rey, CA · On-site

$100/hr

Experience in a marketplace environment (Thumbtack, Angi, TaskRabbit, Airbnb, etc.) strongly preferred. * Direct experience working with contractors or small businesses in construction, remodeling ...

LeafHome

Service Technician

Minneapolis, MN · On-site

Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct ... Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by ...

LeafHome

Service Technician

New Berlin, WI · On-site

Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct ... Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by ...

LeafHome

Service Technician

Deerfield Beach, FL · On-site

Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct ... Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by ...

LeafHome

Service Technician

Bedford, OH · On-site

Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct ... Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by ...

LeafHome

Service Technician

Hanover, MD · On-site

Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct ... Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by ...

Erie Home

Service Technician

Toledo, OH · On-site

Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct ... Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by ...

RYNO Strategic Solutions

Head of Paid Media

Advanced expertise across major paid media platforms, including Google Ads and Meta Ads Manager; experience with local service and lead-generation platforms (Angi, Yelp, etc.) preferred * Strong ...

LeafHome

Service Technician

Columbus, OH · On-site

Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct ... Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by ...

Erie Home

Service Technician

Louisville, KY · On-site

Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct ... Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by ...

LeafHome

Regional Event Marketing Manager

Charlotte, NC · On-site

Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct ... Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by ...

LeafHome

Regional Event Marketing Manager

Charlotte, NC · On-site

$90K/yr

Trusted by more than 1 million homeowners across the US and Canada, we are Americas largest direct ... Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by ...

Regal

Technical Support Specialist

New York, NY · On-site

Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie's List, HomeAdvisor, and ... Direct Marketing, Marketing Analytics or Basic Programming (HTML etc.) * Experience identifying ...

LeafHome

Field Canvassing Team Lead

Minneapolis, MN · On-site

$50K - $55K/yr

Trusted by more than 1 million homeowners across the US and Canada, we are Americas largest direct ... Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by ...

LeafHome

Install Tech - Gutter

Athens, GA · On-site

$25/hr

Trusted by more than 1 million homeowners across the US and Canada, we are Americas largest direct ... Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by ...

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Director Angi information

What is the difference between Director Angi vs Project Manager?

AspectDirector AngiProject Manager
CredentialsRelevant industry certifications, leadership experienceProject management certifications (PMP), relevant experience
Work EnvironmentOversees multiple projects or departments, strategic planningManages individual projects, coordinates teams
Industry UsageUsed in service platforms like Angi for leadership rolesCommon across industries for project execution

The main difference is that a Director Angi typically oversees multiple projects or departments with a strategic focus, while a Project Manager handles specific projects, focusing on execution and delivery. Both roles require relevant certifications and experience, but the Director Angi has broader responsibilities and a higher level of leadership within the organization.

Does Angie's List pay well?

As a Director at Angi, compensation typically reflects industry standards for senior management roles, often including a base salary, bonuses, and benefits. Salaries for such positions can vary based on experience, location, and company performance, but generally align with executive pay ranges in the industry. Specific salary details are usually available through company disclosures or salary surveys.
What cities are hiring for Director Angi jobs? Cities with the most Director Angi job openings:
What are the most commonly searched types of Angi jobs? The most popular types of Angi jobs are:
What states have the most Director Angi jobs? States with the most job openings for Director Angi jobs include:
What job categories do people searching Director Angi jobs look for? The top searched job categories for Director Angi jobs are:
Director Angi jobs near you
Infographic showing various Director Angi job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 86% Full Time, and 13% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Contractor Success Manager

Realm, Inc

Marina Del Rey, CA • On-site

$100/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Contractor Success Manager

Marina Del Rey, CA

About the Role

We're looking for an in-office Account Manager with a strong foundation in construction or home services and direct experience working with contractors or small trades businesses. This role owns a portfolio of contractors ("book of business") and is responsible for ensuring each contractor remains in good standing on Realm's platform. You'll monitor SLAs, oversee payments, manage escalations, and coach contractors to grow their business while maintaining high performance and service standards.

Success in this role requires strong operational discipline, excellent communication skills, and the ability to balance empathy with accountability in a fast-paced marketplace environment.

Contractor Book of Business Management

  • Own and manage a portfolio of contractors, ensuring they meet Realm's quality, performance, and compliance standards.
  • Monitor contractor SLAs, including response times, acceptance rates, communication quality, and customer satisfaction.
  • Conduct regular business reviews to ensure contractors remain in good standing and aligned with platform expectations.
  • Support contractors with profile optimization, pricing guidance, and operational improvements to help grow their business on Realm.

Operational Oversight & Payments

  • Track key operational and performance metrics across your contractor portfolio.
  • Oversee payments ensuring timely contractor payments.
  • Maintain clean, accurate documentation in CRM and internal tools (Salesforce, etc.).

Escalation & Issue Management

  • Serve as the primary point of contact for escalations involving contractors in your portfolio.
  • Evaluate issues from both homeowner and contractor perspectives to ensure fair, neutral, and timely resolution.
  • Partner with the Advisor team on disputes, cancellations, and remediation plans.

Coaching & Contractor Growth

  • Provide actionable feedback to contractors to improve homeowner communication, pricing, profile quality, and close rates.
  • Identify growth opportunities and guide contractors on best practices that strengthen performance and drive revenue.
  • Deliver onboarding, training, and ongoing education to support contractor success on the platform.

Qualifications

Experience

  • 3–6 years in account management, customer success, partner management, or operations.
  • Experience in a marketplace environment (Thumbtack, Angi, TaskRabbit, Airbnb, etc.) strongly preferred.
  • Direct experience working with contractors or small businesses in construction, remodeling, or home services.
  • Bonus: Background in construction management, real estate, or homeowner services.

Skills

  • Proficiency with CRM and workflow tools (Salesforce, Saleloft).
  • Comfortable analyzing performance metrics and building simple reports in Google Sheets or Looker.
  • Excellent written communication, including the ability to create contractor guides, training materials, or process documentation.
  • Strong organizational skills with the ability to manage multiple accounts simultaneously.

Personality Traits

  • Empathetic listener and strong communicator.
  • Proactive and solutions-oriented; able to anticipate issues before they escalate.
  • Balanced, fair, and calm when navigating tough conversations or escalations.
  • Thrives in a fast-paced, high-growth environment.
  • Motivated by improving the remodeling experience for both homeowners and contractors.

Comp $100-110k, with competitive equity.

Apply