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Direct Support Professional Jobs in Quebec (NOW HIRING)

WSP

Project Coordinator - Program IMPACT

Montreal, QC · On-site +1

... providing direct support to initiatives led by this executive. This is a once-in-a-lifetime ... Adept at managing multiple priorities and sensitive information with professionalism and discretion ...

WSP

Project Coordinator - Program IMPACT

Montreal, QC · On-site +1

... providing direct support to initiatives led by this executive. This is a once-in-a-lifetime ... Adept at managing multiple priorities and sensitive information with professionalism and discretion ...

ABB

... all direct and indirect costs are covered. * Proposal Development: Develop high-quality ... recruitment professionals. ABB is committed to ensuring that all recruitment practices are ...

ENDEAVORS

Shelter Support Staff is also responsible for ensuring the safety of residents and the security and ... professional manner. * Assist with food pantry logistics. * Consult with direct supervisor or ...

FedEx

Flex Driver-4

Montreal-est, QC

Professional accreditation/certification: - Must have a valid full G license / Class 5 driver ... We will work with you to support your needs.

Scotiabank

Service Support Officer

Montreal, QC · On-site

Friendly, Willing to Assist, Efficient and Professional * Demonstrating confidence and knowledge by ... Escalating fraudulent activities, unusual occurrences, issues/deficiencies/trends to your direct ...

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Direct Support Professional information

What is a direct support professional?

Direct Support Professionals (DSPs) are caregivers who assist individuals with intellectual and developmental disabilities in their daily lives. They help with personal care, medication management, meal preparation, and transportation, while also supporting clients in achieving personal goals and participating in community activities. DSPs play a vital role in promoting independence, dignity, and quality of life for those they support.

What are some common challenges direct support professionals face when supporting individuals with disabilities, and how can they effectively handle them?

Direct Support Professionals (DSPs) often encounter challenges such as managing behavioral outbursts, ensuring effective communication with nonverbal individuals, and balancing the need for independence with safety. Handling these situations requires patience, empathy, and strong problem-solving skills. Many DSPs find it helpful to use individualized behavior support plans, maintain clear communication with team members, and participate in ongoing training. Building trust and understanding the unique needs of each individual also play a key role in overcoming daily challenges.

What are the key skills and qualifications needed to thrive as a direct support professional, and why are they important?

To thrive as a Direct Support Professional, you need a high school diploma or equivalent, basic caregiving knowledge, and an understanding of developmental disabilities. Familiarity with documentation systems, incident reporting tools, and sometimes CPR/First Aid certification is typically required. Patience, strong interpersonal skills, and empathy are crucial soft skills for effectively supporting individuals and building trust. These skills are vital for ensuring client safety, promoting independence, and delivering compassionate care tailored to each individual's needs.

What is the difference between Direct Support Professional vs Personal Care Assistant?

AspectDirect Support ProfessionalPersonal Care Assistant
CertificationsCPR, First Aid, sometimes specialized trainingCPR, First Aid often required
Work EnvironmentAssisting individuals with disabilities in community or residential settingsProviding personal care in private homes or facilities
Employer & IndustryNonprofits, government agencies, healthcare providersHome care agencies, private clients

Both roles involve assisting individuals with daily activities, often requiring similar certifications like CPR and First Aid. However, Direct Support Professionals typically work in community or residential settings supporting people with disabilities, while Personal Care Assistants mainly provide personal care services in private homes. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

Where do direct support professionals get paid the most?

Direct Support Professionals tend to earn higher wages in regions with a higher cost of living and greater demand for healthcare and social services, such as certain metropolitan areas. States or areas with a strong focus on healthcare, social services, or specialized care often offer higher pay rates for this role. Factors like experience, certifications, and the specific employer also influence salary levels.
More about Direct Support Professional jobs

What are popular job titles related to Direct Support Professional jobs in Quebec?

For Direct Support Professional jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Direct Support Professional jobs in Quebec look for?

The top searched job categories for Direct Support Professional jobs in Quebec are:

What cities in Quebec are hiring for Direct Support Professional jobs?

Cities in Quebec with the most Direct Support Professional job openings:

Direct Support Professional jobs near you
Infographic showing various Direct Support Professional job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Receptionist & Administrative Support (2026)

Longueuil, QC • On-site

The Agency by Workland
See more jobs at The Agency by Worklandexternal

Full-time

Posted 9 days ago

Job description

LOOKING FOR A RECEPTIONIST & ADMINISTRATIVE SUPPORT

Are you friendly, organized, and enjoy being the first point of contact for clients and visitors? Do you have strong communication skills and a desire to build a career in administration or customer service? This is an excellent opportunity to gain experience in a professional, supportive, and people-oriented environment.

ABOUT THE OPPORTUNITY

Workland is recruiting for a Quebec-based company known for its eco-friendly values and strong customer service. As a Receptionist & Administrative Support, you will play a key role in creating a positive first impression while supporting daily front-desk and administrative operations.

This position is ideal for someone at the beginning of their career who wants to develop administrative skills, gain hands-on office experience, grow within a collaborative organization, and play an important support role 

WHY SHOULD YOU BE INTERESTED IN THIS OPPORTUNITY ?

  1. Gain hands-on and valuable customer service experience in administration and customer service
  2. Be part of a friendly and supportive team where collaboration is valued
  3. Learn from approachable managers who encourage development
  4. Develop your organizational and communication skills
  5. Contribute to a company committed to sustainability and quality service
  6. Enjoy stable working conditions, benefits, and opportunities to grow within the organization
  7. Feel valued as an essential part of daily operations

POSITION SUMMARY

The Receptionist & Administrative Support is responsible for welcoming visitors, answering and directing calls, and providing general administrative support. This role ensures smooth front-desk operations while delivering a professional and welcoming experience to clients, employees, and partners.

You will be a central point of contact and contribute directly to the efficiency and image of the organization.

YOUR TASKS AND RESPONSIBILITIES WILL BE:

  • Greet visitors warmly and direct them to the appropriate person or department;
  • Answer, screen, and forward incoming phone calls and emails, ensuring requests are handled efficiently;
  • Manage reception area to ensure it remains professional and organized;
  • Receive, sort, and distribute mail and deliveries;
  • Schedule appointments and manage meeting room bookings;
  • Perform basic administrative tasks such as data entry, filing, and document preparation;
  • Support managers and team members with general administrative tasks;
  • Contribute to maintaining a professional, organized, and customer-focused office environment.

THE REQUIREMENTS FOR THIS POSITION ARE:

  • 1 to 3 years of experience in reception, customer service, or administration (experience from internships, retail, or hospitality is considered an asset);
  • Good organizational skills and attention to detail;
  • Comfortable using Microsoft Office, Google Workspace, and basic office software;
  • Interest in learning new technologies and tools, including AI-powered solutions;
  • Fluency in French (spoken and written); functional English (Bilingualism is an asset);
  • Ability to manage several tasks in a fast-paced environment.

IDEAL CANDIDATE CHARACTERISTICS:

  • Friendly, professional, and customer-focused
  • Reliable, organized, and punctual
  • Comfortable interacting with a wide range of people
  • Positive attitude and eagerness to learn
  • Team player who enjoys supporting others
  • Adaptable and calm under pressure

***

ABOUT WORKLAND

At Workland, we strive to create a simple, transparent, and enjoyable candidate experience. Mandated to support this company, we facilitate the recruitment process by ensuring effective communication and a structured approach. Each application is considered seriously and evaluated professionally and fairly, so that every candidate can move through the process with clarity and confidence.

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