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Direct Support Professional Jobs in Quebec (NOW HIRING)

... Professional Development & Training Opportunities Career Growth Opportunities Free On-Site Parking ... The Aftermarket & Customer Support Director leads a multidisciplinary team of service managers ...

This job operates in a professional office environment and can occasionally be required to drive to ... Direct Reports This position does not have any direct reports

This job operates in a professional office environment and can occasionally be required to drive to ... Direct Reports This position does not have any direct reports

This job operates in a professional office environment and can occasionally be required to drive to ... Direct Reports • This position does not have any direct reports

Showing results 21-40

Direct Support Professional information

What is a direct support professional?

Direct Support Professionals (DSPs) are caregivers who assist individuals with intellectual and developmental disabilities in their daily lives. They help with personal care, medication management, meal preparation, and transportation, while also supporting clients in achieving personal goals and participating in community activities. DSPs play a vital role in promoting independence, dignity, and quality of life for those they support.

What are some common challenges direct support professionals face when supporting individuals with disabilities, and how can they effectively handle them?

Direct Support Professionals (DSPs) often encounter challenges such as managing behavioral outbursts, ensuring effective communication with nonverbal individuals, and balancing the need for independence with safety. Handling these situations requires patience, empathy, and strong problem-solving skills. Many DSPs find it helpful to use individualized behavior support plans, maintain clear communication with team members, and participate in ongoing training. Building trust and understanding the unique needs of each individual also play a key role in overcoming daily challenges.

What is the difference between Direct Support Professional vs Personal Care Assistant?

AspectDirect Support ProfessionalPersonal Care Assistant
CertificationsCPR, First Aid, sometimes specialized trainingCPR, First Aid often required
Work EnvironmentAssisting individuals with disabilities in community or residential settingsProviding personal care in private homes or facilities
Employer & IndustryNonprofits, government agencies, healthcare providersHome care agencies, private clients

Both roles involve assisting individuals with daily activities, often requiring similar certifications like CPR and First Aid. However, Direct Support Professionals typically work in community or residential settings supporting people with disabilities, while Personal Care Assistants mainly provide personal care services in private homes. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are the key skills and qualifications needed to thrive as a direct support professional, and why are they important?

To thrive as a Direct Support Professional, you need a high school diploma or equivalent, basic caregiving knowledge, and an understanding of developmental disabilities. Familiarity with documentation systems, incident reporting tools, and sometimes CPR/First Aid certification is typically required. Patience, strong interpersonal skills, and empathy are crucial soft skills for effectively supporting individuals and building trust. These skills are vital for ensuring client safety, promoting independence, and delivering compassionate care tailored to each individual's needs.

Where do direct support professionals get paid the most?

Direct Support Professionals tend to earn higher wages in regions with a higher cost of living and greater demand for healthcare and social services, such as certain metropolitan areas. States or cities with a strong focus on healthcare, social services, or specialized care often offer higher pay rates for this role. Factors like experience, certifications, and the specific employer also influence salary levels.
What are popular job titles related to Direct Support Professional jobs in Quebec? For Direct Support Professional jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Direct Support Professional jobs in Quebec look for? The top searched job categories for Direct Support Professional jobs in Quebec are:
What cities in Quebec are hiring for Direct Support Professional jobs? Cities in Quebec with the most Direct Support Professional job openings:
Infographic showing various Direct Support Professional job openings in Quebec as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Aftermarket & Customer Support Director

APGN Inc.

Full-time

Medical, Dental

Posted 16 days ago


Job description

Why APG-Neuros? For over 20 years, APG-Neuros has been driving innovation in wastewater treatment, growing from a small Canadian startup into an internationally recognized manufacturer of high-speed turbo blowers and advanced aeration solutions. Our success is built on the talent, passion, and expertise of our people. As we continue to grow, we're looking for individuals who want to make an impact and help shape the future of sustainable infrastructure. APG-Neuros ' headquarters is located in Blainville , Canada , and its manufacturing and testing facility is located in Plattsburgh, New York, USA . Our Benefits: Competitive Salary & Annual Reviews Comprehensive Health & Dental Benefits RRSP with employer’s contribution Telemedicine Program Professional Development & Training Opportunities Career Growth Opportunities Free On-Site Parking Social Committee Activities & Employee Events Collaborative, Respectful & Supportive Work Environment Aftermarket & Customer Support Director Reporting directly to the President & CEO, the Aftermarket & Customer Support Director is responsible for leading APG-Neuros ’ global aftermarket business, including field service, technical support, spare parts, maintenance programs, service contracts, and customer success initiatives. This role drives revenue growth from the installed customer base while ensuring exceptional customer satisfaction and equipment reliability. The Aftermarket & Customer Support Director leads a multidisciplinary team of service managers, field service engineers, and technical support personnel across APG-Neuros ’ global operations. Duties/Responsibilities Develop and execute APG-Neuros ’ aftermarket growth strategy. Increase revenue through service contracts, spare parts, upgrades, and maintenance services. Build strong customer relationships and ensure high levels of customer satisfaction. Lead and develop field service, technical support, and aftermarket teams. Drive continuous improvement of service processes, KPIs, and customer support systems. Oversee customer fleet data, CRM accuracy, and aftermarket business reporting. Promote remote service solutions and service innovation initiatives. Monitor equipment reliability trends and lead corrective actions to improve product performance. Support commercial teams in identifying aftermarket sales opportunities. Represent APG-Neuros at customer meetings, industry events, and conferences. Required Skills/Abilities Bachelor’s degree in Engineering or related technical discipline. 10 years of experience in industrial equipment, manufacturing, or technical service environments. Proven leadership experience managing customer support and field service organizations. Demonstrated success growing aftermarket revenue and service profitability. Strong business, communication, and relationship-building skills. Experience with CRM systems, service metrics, and operational management. Willingness to travel up to 30%.