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Direct Service Worker Jobs in Monroe, LA (NOW HIRING)

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Direct Service Worker information

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$7

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How much do direct service worker jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for direct service worker in Monroe, LA is $13.18, according to ZipRecruiter salary data. Most workers in this role earn between $8.32 and $16.20 per hour, depending on experience, location, and employer.

What is a direct service worker?

A Direct Service Worker (DSW) is a professional who provides hands-on support and assistance to individuals with disabilities, elderly clients, or those needing help with daily living activities. Their duties often include helping with personal care, meal preparation, medication reminders, and companionship. DSWs may work in clients’ homes, group homes, or community settings, and play a vital role in enhancing their clients’ independence and quality of life. They also serve as advocates, ensuring clients’ needs and preferences are respected.

What is a direct service worker?

A direct service worker (DSW) provides personal care to the elderly and disabled. They often work in an assisted living center, but sometimes work directly in the client’s home. As a DSW, your job is to help clients with all daily living activities. Your primary duties involve administering medication, preparing meals, assisting with personal hygiene, performing minor housekeeping, and keeping your client company. Though many direct service workers earn an associate or bachelor’s degree, the career doesn’t require formal education. Instead, the main qualifications are basic personal care experience and excellent communication skills.

What are the key skills and qualifications needed to thrive as a direct service worker?

To thrive as a Direct Service Worker, you need a high school diploma (or equivalent), basic caregiving knowledge, and sometimes specialized training or certification in areas like CPR or first aid. Familiarity with care documentation systems and assistive devices is often required in this role. Patience, compassion, strong communication, and adaptability are crucial soft skills for supporting clients with varying needs. These skills and qualifications are essential to ensure client safety, promote independence, and provide high-quality support in diverse care environments.

What are some common challenges faced by direct service workers, and how can they effectively manage them?

Direct Service Workers often encounter challenges such as managing clients with diverse needs, handling emotionally charged situations, and maintaining professional boundaries. It’s important to develop strong communication skills and resilience to effectively support clients while also practicing self-care to prevent burnout. Many organizations offer training, peer support groups, and supervision to help workers navigate difficult situations and continuously improve their skills.

What is the difference between Direct Service Worker vs Home Health Aide?

AspectDirect Service WorkerHome Health Aide
CertificationsVaries by role, often includes CPR or basic trainingTypically requires HHA certification or training
Work EnvironmentCommunity settings, client homes, facilitiesClient homes, healthcare settings
Employer & IndustryNonprofits, social services, healthcareHospitals, home care agencies, healthcare

Both roles involve providing personal care and support to clients, but Direct Service Workers often have broader responsibilities in social services, while Home Health Aides focus specifically on healthcare-related tasks in home settings. The choice depends on the required certifications and work environment preferences.

More about Direct Service Worker jobs

What cities near Monroe, LA are hiring for Direct Service Worker jobs?

Cities near Monroe, LA with the most Direct Service Worker job openings:

Direct Service Worker jobs near you
Infographic showing various Direct Service Worker job openings in Monroe, LA as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $27,413 per year, or $13.2 per hour.

Pharmacy Customer Service Associate

Walgreens

West Monroe, LA

Full-time

Re-posted 3 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,223 frontline employees who took The Breakroom Quiz

98th of 113 rated pharmacies

Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.  Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.  Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly,  filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.  Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.  Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits.  Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

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