Direct Mail Manager Jobs in Needham, MA (NOW HIRING)

Join a team today where creativity, strategy, and relationship-building come together to a fuel our mission and transform lives! Under the direction of Senior Director, Giving & Events, the Director of the JFund is responsible for designing and executing JCCGB's Annual Campaign strategy, managing a personal donor portfolio, and building the systems, relationships, and culture that will sustain and grow the $3M Annual Campaign. This position offers an exceptional and entrepreneurial candidate the chance to make a difference by building a program and growing resources for an organization with a powerful track record. 

We are seeking an experienced fundraiser who has architected an Annual Campaign, closed major gifts, made data-driven decisions, and consistently thinks outside the box. JCC Greater Boston is in the silent phase of our organization's most ambitious comprehensive campaign. We are seeking a bold fundraiser with experience developing and executing an Annual Campaign strategy designed to drive revenue. Our Annual Fund: The JFund serves as a tool to grow a pipeline of donors, particularly those with major gift capacity. The JFund is also our greatest engagement tool for  participation, celebrating and stewarding gifts of every level. 

The role will require proven experience successfully closing annual and leadership gifts, leveraging data to drive strategic decision-making, and innovative thinking to support overall fundraising growth across the organization. This leadership will not only strengthen unrestricted fundraising through the campaign but also help grow restricted support in program innovation and other key priority areas. 

The ideal candidate is genuinely energized by donor relationships - who finds a handwritten note to a $500 donor as satisfying as closing a $50,000 gift. Someone who can work with urgency without manufacturing it. Who is honest about what the data says even when it's inconvenient. And who believes that JCC Greater Boston is a worthy investment for our community and wants to be part of its impact.  

JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.

Primary responsibilities include, and are not limited to:

Lead and Drive the Annual Campaign:

• Design and manage JCC Greater Boston's $3M JFund from strategy through execution - segmentation, solicitation timelines, messaging, acknowledgment, and analysis. 

• Consistently achieve the $3M annual campaign goal, providing clear accountability metrics for each gift officer at every tier of the gift pyramid, while developing a strategy for long term growth. 

• Build multi-channel campaign strategies across direct mail, digital, phone, and in-person solicitation, events, calibrated to different donor segments. 

• Manage a personal portfolio of 175-225 mid-level and major donors, with a focus on gifts of $1,000 and above and a clear plan for upgrading donors over time. 

• Analyze and track metrics around donor retention, average gift size, new donor acquisition, and pipeline growth - and use them to make decisions and reports.  

• Enhance current forecasting tools to accurately and confidently forecast the campaign from fiscal year start to end.  

• Partner with the Development team members to embed JFund goals, messaging, and cultivation moments into the JCC's major annual fundraising events. 

• Use events as cultivation vehicles, identifying attendees who are ready for a deeper conversation. 

• Project manages all direct mail efforts; works with Development Team on creating and implementing direct email campaign, including list management and segmentation. Works with Marketing and IT Departments to implement these initiatives. 

• Oversee the production and mailing of materials including Rosh Hashanah and Chanukah card mailings, and any other printed materials of this type. 

• Oversees the integrity and strategic use of the Development CRM, ensuring moves management, prospect tracking, and gift data are accurate and actionable. 

• Work with the Finance Team and Development Team members to set clear expectations around gift processing, acknowledgements, reporting, and data hygiene.  

Build and Steward Donor Relationships:

• Develop a year-round stewardship program that treats every donor as a relationship - with touchpoints calibrated to giving level and engagement history. 

• Lead lapsed donor recapture efforts and build a systematic pipeline for converting first-time donors to recurring and mid-level donors. 

• Work with our Major Gifts Officer on our 1983 Legacy Giving Circle, including prospect identification, recognition, and stewardship communications that honor legacy commitments and inspire new ones. 

• Work with our Institutional Giving Manager on all Corporate and Foundation giving strategies. Meet with team regularly to assure that Corporate and Foundation giving is integrated into the Annual Campaign, that we are constantly seeking and researching new opportunities, and we share our story based on the criteria needed to successfully capture funding.  

• Ensure every donor at every level feels the impact of their gift - through stories, data, and personal connection. 

Partner on the Comprehensive Capital Campaign:

• Work with the Senior Director of Giving & Events and CDO to build and qualify a major gift prospect pipeline that can support the imminent comprehensive campaign. 

• Prepare regular annual campaign reports for the Senior Director of Giving, & Events and CDO, board development committee, and senior leadership - with analysis and figures. 

• Collaborate with the Senior Director of Giving & Events and CDO on major gift strategy for all frontline fundraisers' portfolios of prospects giving $25,000 and above, including briefings, proposals, and follow-up.  

• Position Annual Campaign relationships and messaging to create blended asks, assuring that the campaign goals and annual campaign goals are met with each family.  

Build a Culture of Philanthropy:

• Be the internal champion for a fundraising mindset - helping program staff, board members, and senior leaders understand their role in donor relationships. 

• Create opportunities for program partnerships that serve both community-building and fundraising goals. 

• Identify and engage governance and committee volunteers who can deepen their connection to the JCC through giving and leadership. 

Standard Leadership Expectations

• Actively model JCC Greater Boston's mission, vision, and values, fostering a positive, welcoming, inclusive culture where individuals feel valued, respected, and supported to succeed.
• Lead with integrity, positivity, and accountability, building trust and modeling the behaviors that strengthen organizational culture.
• Maintain a safety-first, solution-oriented mindset that prioritizes inclusion, risk awareness, and high standards of service and accountability.
• Set and communicate a clear vision aligned with organizational priorities and lead change with clarity, empathy, and resilience.
• Build collaborative partnerships across teams, volunteers, vendors, and community stakeholders while representing the organization with professionalism.
• Drive operational excellence through sound judgment, data-informed decision-making, and responsible financial stewardship.
• Provide calm, decisive leadership in complex or high-pressure situations while promoting continuous improvement and professional growth.
• Attend JCCGB All Staff meetings, and other meetings and trainings as assigned.
• Perform other duties as required to support departmental and organizational success.

 Supervisory responsibilities: None

This full-time, salaried position offers a comprehensive benefits package, a hybrid work environment, and a competitive starting salary range of $90,000 - $100,000 annually.

The salary offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity.

About JCC Greater Boston

Since opening its doors in 1983, JCC Greater Boston has been committed to its mission of creating a vibrant, inclusive, and diverse community by nurturing meaningful and lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.

JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team!

The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all.

To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at https://www.bostonjcc.org/careers/

JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented groups.

Requirements

• Bachelor's degree in a related field (communications, marketing, business administration, PR, etc.) required.
• 5+ years of progressive fundraising experience, with at least 2 years managing an annual fund or portfolio. 

• A demonstrable track record of closing gifts, creating annual fundraising plans, strategies, architecture, forecasting and reporting. 

• Strong data skills: knowledge of building a segmented strategy, understanding of retention analysis, and strong aptitude around using a CRM as a management tool.  

• Excellent written and verbal communication - able to simultaneously write a compelling appeal letter and make an ask as normal course of business. 

• Enthusiasm for and knowledge of the Boston Jewish community, with an authentic connection to JCC Greater Boston's mission and values. 
• Experience with capital campaign preparation or execution, preferred. 

• Familiarity with planned giving concepts and legacy donor stewardship, preferred. 

• Experience with Raiser's Edge, Salesforce NPSP, or a comparable CRM, preferred. 

Must have a valid driver's license and be able drive a motor vehicle and to pass a MRV review.

Equivalent combination of education and experience may be substituted at the JCC's discretion to meet this minimum hiring criteria.

Skills and Abilities: This role requires a highly strategic, donor-centered, and results-driven professional with demonstrated success in annual fundraising, a deep understanding of donor motivation, and a commitment to building long-term, mission-aligned relationships.

• Must have strong competency in all Microsoft Office Suite programs (Word, Excel, PowerPoint, Access), social media literacy, and proficiency in Microsoft Outlook/Team.

• Exceptional interpersonal, listening, and communication skills (written and oral), with the ability to build and sustain strong relationships with colleagues, stakeholders, and donors.
• Proven ability to set priorities, manage multiple projects, and achieve goals with attention to detail and high-quality standards
• Creative, energetic, and self-motivated professional who takes initiative and adapts effectively to evolving needs.
• Strong organizational, time management, and project leadership skills from design through implementation.
• Demonstrated discretion and professionalism in handling confidential information.
• Strong organizational and research skills, including the ability to generate, document and interpret data.
• Knowledge of the Boston Jewish community is desirable.
  

Physical Requirements:

Requires frequent local traveling and must be able to work evenings, weekends and/or irregular hours as necessary to interact with donors and prospects and attend relevant meetings and events. This position offers a hybrid work option; most of the essential tasks require an in-person presence while some may be performed remotely. This position also involves some regular standard desk work; use of computer equipment and standing and sitting frequently.

ADA Statement: Individuals must possess these criteria for knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities.

When you apply for the role, in your cover letter, we encourage you to write about a donor moment, fundraising achievement or gift you're proud of - what the goal was, what you did, and what you learned. Applications without a cover letter will not ...