Direct Disaster Logistics Jobs in Raleigh, NC (NOW HIRING)

Position Description Work, Serve, Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve. Hiring Range: $25.43 - $39.46 Hourly $52,903.00 - $82,086.00 Annually Work Day/Hours: 8:00 am - 5:00 pm Monday-Friday This is the third level in a four-level Administrative Support Series devoted to providing clerical and/or office support activities for city functions and staff

Incumbents assigned to this class perform a broad range of paraprofessional work ranging from routine to specialized office/customer service support such as processing complex transactions; handling escalated customer service requests; coordinating and maintaining office processes and office information; and performing quality assurance on transactions and/or work product. An incumbent is responsible for providing administrative office coordination (such as processing budget, procurement, payroll, timekeeping, and human resources transactions); records management; routine or specialized administrative support to senior staff; and logistical support for programs and/or projects. Incumbents may serve as an executive assistant to a department director.

Duties/Responsibilities This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the Department. Coordinates and oversees administrative office functions such as maintaining supplies; processing fiscal, procurement, payroll, timekeeping, and/or human resources transactions; assisting with social media; assisting with budget preparation, reporting, and/or monitoring of expenditures/revenues; maintaining service contracts and coordinating equipment repair; and coordinating workflow. Provides quality assurance over administrative support functions, including financial, procurement, and human resources transactions; may serve as the department lead user and/or representative for a business system; may serve as a department liaison to other functions and/or serve on city committees.

Serves as a lead worker, assigning work and monitoring work completion, as assigned. Coordinates meeting requests, event calendaring, special event scheduling, and/or logistical support for events or facility rental/scheduling; provides calendaring coordination and support for executive staff, as assigned. Work may also include program support such as handling facility rental requests, training staff, documenting, and routing customer complaints.

Gathers and compiles data; calculates statistics; provides special project/program support related to materials/information-gathering and administration; may assist with applicant selection process. Prepares and produces documents, reports, and/or presentations from verbal information and/or written drafts; assists with the preparation of manuals, policies, procedures, confidential correspondence, and public information materials, including information for city council agenda items; provides general administrative support to staff and/or projects. Receives, processes, and routes calls; provides information to callers; researches and resolves complaints and makes referrals as appropriate; handles calls on behalf of executive staff, ensuring appropriate and timely follow up.

Reports to work in an emergency or disaster event, as assigned. Performs other duties of a similar nature and level as assigned. Minimum Qualifications & Experience Associate's degree in business or related field OR equivalent experience.

Two years of advanced administrative support experience. Additional Preferred Skills Five years of advanced administrative support experience. Strong organizational skills with the ability to manage multiple priorities and maintain attention to detail.

Strong written and verbal communication skills, including professional correspondence and memo writing. Proficiency with Microsoft Office and business systems/software applications. Ability to maintain confidentiality and exercise sound judgment in handling sensitive information.

Ability to work independently and collaboratively in a fast-paced environment. Additional Preferred Skills Experience with Oracle Web-based administrative management experience. Experience with payroll processing.

Experience with Microsoft Excel and ERP systems such as SAP.