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Direct Client Virtual Assistant Jobs in Pennsylvania

Inizio

Client Engagement Director

Philadelphia, PA · Hybrid

This is a senior client leadership role where you'll oversee a portfolio of pharmaceutical and ... We engage internal and external audiences through the creation and delivery of live and virtual ...

Inizio

Client Engagement Director

Philadelphia, PA · On-site

This is a senior client leadership role where you'll oversee a portfolio of pharmaceutical and ... We engage internal and external audiences through the creation and delivery of live and virtual ...

Lundy Law

Financial Operations Assistant

Philadelphia, PA · On-site

$50K - $65K/yr

... Operations Assistant to carry settled cases from the point terms are reached through to ... Customer-service experience, ideally in a role with regular direct client or customer contact by ...

New

Lundy Law

Financial Operations Assistant

Philadelphia, PA · On-site

$50K - $65K/yr

... Operations Assistant to carry settled cases from the point terms are reached through to ... Customer-service experience, ideally in a role with regular direct client or customer contact by ...

New

Fresh Prints

About the Client Saltbox is on a mission to make the hardest parts of running a small business ... Role Overview As the Virtual Executive Assistant, you will be the primary support partner to the VP ...

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Direct Client Virtual Assistant information

How does a direct client virtual assistant typically manage communication and collaboration with clients who work in different time zones?

As a Direct Client Virtual Assistant, managing communication across time zones is a common challenge. Most VAs use shared digital tools like project management platforms, cloud-based calendars, and messaging apps to stay organized and responsive. It's standard practice to establish overlapping 'core hours' for real-time communication and clarify expectations regarding response times. Regular check-ins and clear documentation help ensure tasks are completed smoothly, regardless of time differences. This approach fosters trust and reliable collaboration, even when working remotely for clients around the world.

What is a direct client virtual assistant?

Direct Client Virtual Assistants are professionals who provide administrative, technical, or creative support to clients remotely, usually working directly for the client rather than through an agency. Their tasks may include scheduling, email management, research, data entry, and more, depending on the client’s needs. Working directly with clients allows Virtual Assistants to build stronger relationships and tailor their services to specific requirements. This role often requires excellent communication, organizational skills, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a direct client virtual assistant?

To thrive as a Direct Client Virtual Assistant, you need strong organizational abilities, excellent written and verbal communication, and proficiency in administrative tasks, often supported by experience or a relevant certification. Familiarity with tools like Google Workspace, Microsoft Office, project management platforms (e.g., Asana, Trello), and communication systems such as Slack or Zoom is typically required. Outstanding time management, problem-solving, and interpersonal skills help you stand out in supporting clients remotely. These skills ensure tasks are completed efficiently, client needs are met proactively, and professional relationships are maintained, which is vital for client satisfaction and long-term success.
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What cities in Pennsylvania are hiring for Direct Client Virtual Assistant jobs? Cities in Pennsylvania with the most Direct Client Virtual Assistant job openings:
Direct Client Virtual Assistant jobs near you

Client Engagement Director

Inizio

Philadelphia, PA • Hybrid

Full-time

Medical, Life, Retirement

Posted 4 days ago

Job description

If you're someone who enjoys building long-term client partnerships, spotting opportunities for growth, and leading teams to deliver great work, we'd love to hear from you.

This is a senior client leadership role where you'll oversee a portfolio of pharmaceutical and healthcare clients, growing accounts, strengthen relationships, and shape solutions that make an impact.

The core responsibility is expanding accounts both organically and by identifying new opportunities.

You will be comfortable managing diverse client portfolios of several million dollars.

You'll join a collaborative team working with some of the world's leading healthcare organisations. You'll have the opportunity to shape long-term client partnerships.

You will report into the Head of Client Engagement, North America

What you'll do
  • Manage a portfolio of healthcare and pharmaceutical client accounts.
  • Build trusted relationships with senior partners, including C-suite leaders.
  • Identify opportunities to expand existing partnerships and introduce new services.
  • Work with business development colleagues to win new work and grow new client relationships.
  • Develop account plans that support long-term client growth.
  • Lead strategic client conversations, business reviews and planning meetings.
  • Turn client briefs into clear relevant plans for delivery teams.
  • Partner with creative, strategy, production and specialist teams to develop the right solutions.
  • Lead and support pitches for new opportunities.
  • Mentor Account Directors and wider account teams, helping them develop and succeed.
  • Be the senior escalation point for client issues, finding practical solutions when challenges arise.
  • Manage account forecasting, revenue and profitability, ensuring projects are commercially successful.
  • Ensure projects are resourced and delivered to a high standard by working with operations.
What do you need to have...
  • 8+ years of experience in client services or account leadership within a healthcare, pharmaceutical or life sciences agency.
  • Experience growing strategic client relationships.
  • Experience leading complex, high-value accounts and overseeing multiple client programmes.
  • Confidence working with senior client partners, including executive leadership teams.
  • Experience developing account growth plans and identifying new commercial opportunities.
  • Commercial awareness, including forecasting and portfolio management.
  • Comfortable leading diverse teams and influencing partners across an organisation.
  • A collaborative leadership style with experience developing others.
Just a few of our benefits...
  • Great compensation package
  • 23 days' personal leave plus public holidays and volunteering leave
  • Private Medical Plan and Life Insurance
  • 401(K) Plan
  • Hybrid working
A bit about us...

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live and virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazar.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing and we will ask you how your personal values align to our values

#LIML

This is a hybrid remote/in-office role.

Apply