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Direct Care Jobs in Springfield, MA (NOW HIRING)

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Direct Care information

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$22

How much do direct care jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for direct care in Springfield, MA is $16.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by direct care professionals, and how can they be managed effectively?

Direct Care professionals often encounter challenges such as managing clients with complex behavioral or medical needs, handling emotionally demanding situations, and balancing documentation requirements with hands-on care. Effective management of these challenges includes participating in regular training, collaborating closely with team members like nurses and social workers, and utilizing available support resources such as supervision and counseling. Open communication, strong teamwork, and self-care practices are essential for maintaining resilience and providing high-quality care.

How much do direct care workers make in the US?

Direct care workers in the US typically earn a median hourly wage of around $13 to $15, with annual salaries ranging from approximately $27,000 to $31,000. Wages vary based on experience, location, and certifications such as CPR or first aid, and many work in settings like home care or assisted living facilities.

What is the difference between Direct Care vs Personal Care Aide?

AspectDirect CarePersonal Care Aide
CertificationsVaries by state, often includes CPR/First AidOften requires basic training, CPR/First Aid
Work EnvironmentHospitals, nursing homes, home careHome settings, assisted living
Job ResponsibilitiesAssisting with daily activities, health monitoringPersonal hygiene, mobility, companionship
Employer & IndustryHealthcare facilities, home health agenciesHome care agencies, assisted living facilities

Both roles involve providing care to individuals in need, but Direct Care often encompasses a broader range of healthcare tasks, while Personal Care Aides focus more on daily living assistance and companionship. Understanding these differences helps job seekers find the right fit for their skills and career goals.

What is a direct care worker?

Direct care workers are professionals who provide essential hands-on care and support to individuals who need assistance with daily living activities due to age, illness, or disability. Their responsibilities often include helping with personal hygiene, meal preparation, mobility, medication reminders, and companionship. Direct care workers can be employed in various settings such as private homes, assisted living facilities, nursing homes, or group homes. They play a vital role in improving the quality of life for those they care for by promoting independence and well-being.

What are the key skills and qualifications needed to thrive as a direct care worker?

To thrive as a Direct Care Worker, you need a foundational understanding of personal care, safety protocols, and basic healthcare, often supported by a high school diploma and on-the-job training or certification such as CPR/First Aid. Familiarity with care documentation systems and assistive devices is commonly required to ensure proper client support and record-keeping. Compassion, patience, strong communication, and reliability are standout soft skills for building trust and effectively supporting clients' daily needs. These abilities are crucial for promoting client well-being, independence, and maintaining a safe, supportive care environment.
What are the most commonly searched types of Direct Care jobs in Springfield, MA? The most popular types of Direct Care jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Direct Care jobs? Cities near Springfield, MA with the most Direct Care job openings:
Direct Care jobs near you
Infographic showing various Direct Care job openings in Springfield, MA as of July 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,954 per year, or $16.3 per hour.

Direct Care

Center for Human Development (Massachusetts)

West Springfield, MA

$20/hr

Full-time

Medical, Dental, Life, PTO

Re-posted 8 days ago

Job description

The Center for Human Development, (CHD) is seeking dependable Direct Care Staff in the town of Springfield, MA.  Join our dedicated Direct Care Staff that work in a supportive residential environment for developmentally disabled adults living in a community-based group home. Many CHD Direct Care Staff have had previous experience as Home Health Aids, Personal Care Assistants, Certified Nursing Aids or even Caregivers to family members of their own.

Your role as a Direct Care Staff:

The Direct Care Staff works within the Agency’s team model, establishing open communication, support, and accountability among co-workers.  Providing a supportive residential environment for developmentally disabled adults living in a community-based group home.  Our goal is to provide an environment that encourages consumers to grow and to live as independently as possible. Some additional responsibilities include, but are not limited to:

  • Assist individuals with activities of daily living, including personal care such as bathing, dressing, grooming, toileting, and maintaining personal hygiene.
  • Administering medications as needed (training provided)
  • Advocating for individuals in community settings
  • Build professional, supportive relationships with individuals, offering informal guidance with a person-centered approach while maintaining appropriate boundaries to ensure a respectful and safe environment.
  • Providing opportunities to optimize their independence

REQUIREMENTS:

  • Ability to complete medication administration training. (MAP certification).
  • Previous experience working with individuals with dementia or behavioral complexities are highly encouraged to apply
  • All candidates must complete and pass background record screening process. 
  • Must have a vehicle for work use and current driver's license
  • Current First Aid, CPR and MAP certification preferred
  • Must be flexible to work a 2nd shift schedule, 3pm-11pm, that includes weekends

SUCCESS FACTORS: 

Those having a passion for helping others with kind and a positive approach make for an ideal candidate for the Direct Care role. Additionally, having strong interpersonal skills, empathy for others, and demonstrated commitment to serving those with significant needs, ability to work well within a team model and independently. You will also need to bring good written and verbal skills, and a strong level of compassion to meet the needs of the individuals served.

Pay rate is $20.00/hr. Take advantage of a phenomenal benefit package that includes Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few.

AT CENTER FOR HUMAN DEVELOPMENT (CHD), Care Finds a way:   

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve. 

CONNECT WITH OUR TEAM TODAY! 

If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities  

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