ZipRecruiter

Log In

1

Direct Care Worker Jobs in Springfield, MA (NOW HIRING)

ServiceNet

Direct Care Professional

Wilbraham, MA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vision insurance Direct Care Professional Department: Developmental Brain Injury Services Location ... If you enjoy working with adults who have brain injuries and want to be part of a team that ...

ServiceNet

Direct Care Professional

Ludlow, MA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vision insurance Direct Care Professional Department: Developmental Brain Injury Services Location ... If you enjoy working with adults who have brain injuries and want to be part of a team that ...

ServiceNet

Direct Care Professional

Amherst, MA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vision insurance Direct Care Professional Department: Developmental Brain Injury Services Location ... If you enjoy working with adults who have brain injuries and want to be part of a team that ...

ServiceNet

Direct Care Professional

Williamsburg, MA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vision insurance Direct Care Professional Department: Developmental Brain Injury Services Location ... If you enjoy working with adults who have brain injuries and want to be part of a team that ...

ServiceNet

Direct Care Professional

Longmeadow, MA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vision insurance Direct Care Professional Department: Developmental Brain Injury Services Location ... If you enjoy working with adults who have brain injuries and want to be part of a team that ...

ServiceNet

Direct Care Professional

Palmer, MA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vision insurance Direct Care Professional Department: Developmental Brain Injury Services Location ... If you enjoy working with adults who have brain injuries and want to be part of a team that ...

ServiceNet

Direct Care Professional

Southampton, MA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vision insurance Direct Care Professional Department: Developmental Brain Injury Services Location ... If you enjoy working with adults who have brain injuries and want to be part of a team that ...

ServiceNet

Direct Care Professional

Westfield, MA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vision insurance Direct Care Professional Department: Developmental Brain Injury Services Location ... If you enjoy working with adults who have brain injuries and want to be part of a team that ...

ServiceNet

Direct Care Professional

Palmer, MA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vision insurance Direct Care Professional Department: Developmental Brain Injury Services Location ... If you enjoy working with adults who have brain injuries and want to be part of a team that ...

previous page

Showing results 41-60

All JobsDirect Care Worker JobsDirect Care Worker Jobs in Springfield, MA

Direct Care Worker information

See Springfield, MA salary details

$8

$15

$20

How much do direct care worker jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for direct care worker in Springfield, MA is $15.02, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $16.78 per hour, depending on experience, location, and employer.

What is a direct care worker?

Direct Care Workers are professionals who provide essential support and assistance to individuals who are elderly, disabled, or otherwise in need of help with daily living activities. They often work in settings such as clients' homes, assisted living facilities, or group homes, helping with tasks like bathing, dressing, meal preparation, and medication reminders. Their role is crucial in promoting the independence, safety, and well-being of those they care for, while also offering companionship and emotional support.

What are some typical challenges direct care workers face when supporting clients with diverse needs?

Direct Care Workers often encounter challenges such as managing clients with varying levels of independence, communication barriers, and behavioral issues. Adapting care strategies to suit each individual's unique needs requires patience, flexibility, and strong problem-solving skills. Additionally, Direct Care Workers must balance the emotional demands of the role while maintaining professional boundaries. Ongoing teamwork and open communication with supervisors and healthcare professionals are essential for providing quality care and overcoming these challenges.

What are the key skills and qualifications needed to thrive as a direct care worker, and why are they important?

To thrive as a Direct Care Worker, you need a high school diploma or equivalent, basic healthcare knowledge, and experience or training in personal care assistance. Familiarity with care documentation systems, safety protocols, and CPR/First Aid certifications are often required. Compassion, patience, active listening, and strong interpersonal skills help build trust and provide effective support to clients. These abilities ensure the well-being, dignity, and safety of individuals receiving care, making a positive impact on their daily lives.

What is the difference between Direct Care Worker vs Personal Care Assistant?

AspectDirect Care WorkerPersonal Care Assistant
CertificationsCPR, First Aid, state-specific certificationsCPR, First Aid, sometimes additional training
Work EnvironmentHome care, assisted living, nursing homesHome care, private residences, healthcare facilities
Employer & IndustryHealthcare providers, home health agenciesHome care agencies, private clients
Job DutiesAssisting with daily living, basic health monitoringPersonal hygiene, mobility assistance, companionship

Both roles involve providing essential support to individuals needing assistance, often in similar settings. While the titles are used interchangeably, 'Direct Care Worker' is a broader term encompassing various caregiving roles, whereas 'Personal Care Assistant' often emphasizes personal hygiene and daily living tasks. Understanding these differences can help job seekers find the right position based on their skills and certifications.

Do you have to be certified to be a direct care worker?

Requirements for certification to become a direct care worker vary by state or employer, but many states require certification or training programs to ensure proper care skills. Some positions may only require a background check and basic training, while others mandate formal certification or licensing. It is important to check local regulations and employer requirements for specific certification needs.

What are the most commonly searched types of Direct Care Worker jobs in Springfield, MA?

The most popular types of Direct Care Worker jobs in Springfield, MA are:

What are popular job titles related to Direct Care Worker jobs in Springfield, MA?

For Direct Care Worker jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Direct Care Worker jobs in Springfield, MA look for?

The top searched job categories for Direct Care Worker jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Direct Care Worker jobs?

Cities near Springfield, MA with the most Direct Care Worker job openings:

Direct Care Worker jobs near you
Infographic showing various Direct Care Worker job openings in Springfield, MA as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,241 per year, or $15 per hour.

Direct Care Professional

ServiceNet

Wilbraham, MA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance

Direct Care Professional
Department: Developmental Brain Injury Services
Location: Residential programs throughout Hamden, Hampshire, Franklin & Berkshire counties!
Shift: Multiple shifts available, including overnights
Pay: $18-$20 per hour (Base on experience and certifications - See below)
ServiceNet is looking for amazing people who love helping others and making a difference! If you enjoy working with adults who have brain injuries and want to be part of a team that supports them in living happy, meaningful lives, this job is for you!
Key Responsibilities:
  • Help with Daily Activities: Assist with everyday tasks such as eating, dressing, and using special equipment.
  • Home Support: Cook meals, clean, do laundry, shop for groceries, and help keep the home cozy.
  • Transportation: Drive residents to appointments, events, and other activities.
  • Keep Records: Write daily notes and track important information.
  • Support Goals: Help residents achieve their personal goals.
  • Administer Medication: Give out medications once trained.
  • Stay Updated: Complete required training and certifications.
  • Teamwork: Work closely with your team and follow instructions from your manager.

What You Need:
  • No Educational Requirements: We will train you!
  • Driver's License: Must have a valid license for at least 6 months and a good driving record.
  • Physical Ability: Be able to perform all the tasks needed and ensure the safety of residents.
  • Basic Computer Skills: Know how to use a computer.
  • Background Check Required

Compensation Pay Range Requirements:
  • $18/hr: For individuals without Medical Application Program (MAP) certification
  • $20/hr: For individuals with an active MAP certification
    • Base $18/hr + $2/hr MAP certification differential

Pay and Benefits:
Employment Benefits:
  • Paid Vacation Leave (starting at two weeks minimum plus year-end rollover)
  • Paid Sick Leave (11 days plus year-end rollover)
  • Paid Holidays (11 holidays + 1 floating holiday)
  • Paid Personal Leave (3 days)
  • 403(b) Retirement Plan (with 1-to-1 match up to 4% by ServiceNet after one year)
  • Health Insurance (85-90% paid by ServiceNet for individual plans)
  • Comprehensive Dental Insurance

Other Benefits:
  • Pre-tax Flexible Spending Accounts for Medical and Dependent Care Expenses
  • Life Insurance (100% paid by ServiceNet)
  • Long-term Disability Insurance (100% paid by ServiceNet)
  • Voluntary Supplemental Life Insurance
  • Employee Assistance Program
  • Discounted Auto and Homeowner's Insurance

Continuing Education Benefits:
  • Public Service Loan Forgiveness (PSLF) Eligibility
  • Tuition Remission for Eligible Classes at Massachusetts State Colleges, Community Colleges, and the University of Massachusetts
  • Continuing Education and Professional Training Opportunities

About ServiceNet
ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us
Join us and be the person who makes someone's day better every day! By joining the ServiceNet team, you will make a direct impact on our residents' lives. No experience required. We offer paid on-the-job training, a comprehensive benefits package, and opportunities for career development and advancement. Apply today and become part of our inclusive and caring community.
Learn more about ServiceNet
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
#directcare
Compensation: $18.00 - $20.00 per hour
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!
At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

What ServiceNet employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply