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Direct Care Manager Jobs in Virginia (NOW HIRING)

Gentiva Hospice

Patient Care Manager

Harrisonburg, VA · On-site

$76K - $95K/yr

Oversee and direct patient care services to ensure the delivery of high-quality hospice care * Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits-making decisions ...

Gentiva Hospice

Patient Care Manager

Newport News, VA · On-site

$95K - $105K/yr

Oversee and direct patient care services to ensure the delivery of high-quality hospice care * Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits-making decisions ...

Heartland Hospice

Patient Care Manager

Fairfax, VA · On-site

$102K - $127K/yr

Oversee and direct patient care services to ensure the delivery of high-quality hospice care * Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits-making decisions ...

Sentara Healthcare

Direct Care RN

Lorton, VA · On-site

Sentara Family Medicine Physicians Lorton is currently seeking a Direct Care-Registered Nurse to join our team in Lorton, VA. Qualified candidates may be eligible for up to a 10,000 Sign-On Bonus!

Viva Senior Living

Resident Care Director

Chesapeake, VA · On-site

$66K - $88K/yr

Must manage the department budget. * Must possess, at a minimum, a high school diploma or a GED ... Oversees training programs for direct care staff in the community, as regulated by Federal and ...

EASLEY AL OPCO LLC

Resident Care Director

Chesapeake, VA

$66K - $88K/yr

Must manage the department budget. * Must possess, at a minimum, a high school diploma or a GED ... Oversees training programs for direct care staff in the community, as regulated by Federal and ...

Viva Senior Living

Resident Care Director

Chesapeake, VA · On-site

$66K - $88K/yr

Must manage the department budget. * Must possess, at a minimum, a high school diploma or a GED ... Oversees training programs for direct care staff in the community, as regulated by Federal and ...

Paramount Senior Living

Personal Care Aide

Bristow, VA · On-site

$12 - $16.25/hr

You will work under the guidance of the resident care manager and nurse shift supervisor to deliver high-quality, person-centered care. Responsibilities * Provide direct care and assistance with ...

Paramount Senior Living

Personal Care Aide

Bristow, VA · On-site

$12 - $16.25/hr

You will work under the guidance of the resident care manager and nurse shift supervisor to deliver high-quality, person-centered care. Responsibilities * Provide direct care and assistance with ...

Senior Helpers of Warrenton

RN Care Manager

Culpeper, VA · On-site

$30 - $40/hr

Owner and/or Director of Operations What You Will Do (Responsibilities) The RN Care Manager will be responsible for client care and caregiver supervision. He will be expected to evaluate clients ...

Sentara Health

Direct care Registered Nurse

Hampton, VA · On-site

$10K/mo

This is a 24-bedunit where we care for patients with a variety of healthcare needs. We are the designated Stroke Unit. We provide for respiratory compromised patients on Bipap, high-flo and/or ...

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Direct Care Manager information

What is the difference between Direct Care Manager vs Direct Support Professional?

AspectDirect Care ManagerDirect Support Professional
CredentialsHigh school diploma or equivalent; some roles may require certifications in CPR, first aid, or behavioral managementHigh school diploma or equivalent; certifications like CPR and first aid are common
Work EnvironmentSupervisory role overseeing direct support staff in healthcare or community settingsProviding direct care to individuals with disabilities or chronic conditions in homes or community settings
Employer & IndustryHealthcare facilities, community agencies, residential programsResidential homes, community agencies, support organizations

The main difference is that a Direct Care Manager supervises and coordinates care staff, while a Direct Support Professional provides direct assistance to clients. The roles often overlap in settings and required certifications, but the manager focuses on oversight and program management, whereas the support professional delivers hands-on care.

What are the key skills and qualifications needed to thrive as a direct care manager?

To thrive as a Direct Care Manager, you need a background in healthcare or social services, leadership experience, and a relevant degree such as in nursing, social work, or health administration. Familiarity with care management software, electronic health records (EHRs), and regulatory compliance certifications like CPR or First Aid are typically required. Strong interpersonal communication, problem-solving, and organizational skills are crucial for managing staff and ensuring high-quality client care. These skills and qualifications are essential for ensuring smooth operations, regulatory compliance, and positive outcomes for both clients and care teams.

What is a direct care manager?

Direct Care Managers are professionals responsible for overseeing the delivery of care and support services in settings such as group homes, assisted living facilities, or community-based programs. They supervise direct care staff, coordinate care plans, ensure compliance with regulations, and maintain a high standard of service for clients or residents. Their duties often include hiring and training staff, managing schedules, monitoring quality of care, and serving as a liaison between families, staff, and healthcare professionals.

What are some common challenges a direct care manager faces when overseeing a team, and how can these be addressed?

Direct Care Managers often encounter challenges such as balancing administrative duties with hands-on support, managing staff turnover, and ensuring consistent quality of care. Navigating these issues requires strong communication skills, effective delegation, and regular staff training. Building a supportive team environment and maintaining open lines of communication with both staff and clients can help address these challenges and promote a positive care setting.
What are the most commonly searched types of Direct Care jobs in Virginia? The most popular types of Direct Care jobs in Virginia are:
What are popular job titles related to Direct Care Manager jobs in Virginia? For Direct Care Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Direct Care Manager jobs in Virginia look for? The top searched job categories for Direct Care Manager jobs in Virginia are:
What cities in Virginia are hiring for Direct Care Manager jobs? Cities in Virginia with the most Direct Care Manager job openings:
Direct Care Manager jobs near you

Manager, Care Management

Chesapeake Regional Healthcare

Chesapeake, VA • On-site

Full-time

Re-posted 20 days ago

Chesapeake Regional Healthcare rating

6.9

Company rating: 6.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Summary
The Manager of Care Management provides operational leadership and oversight of the Care Management Department, ensuring the delivery of safe, efficient, and patient-centered care. This position focuses on the day-to-day management of discharge planning, care coordination, and case management staff, while supporting compliance with CMS Conditions of Participation (CoPs), DNV accreditation standards, and ACMA best practices.
The Manager collaborates with the Director of Care Management, Nursing, Medical Staff, Utilization Review, and other operational leaders to support patient flow, discharge readiness, and barrier resolution, ensuring departmental goals and performance metrics are met.
Leadership and Oversight
  • Provides day-to-day leadership for Care Management staff.
  • Implements departmental policies, procedures, and workflows to ensure efficient patient care and safe transitions.
  • Oversees staff assignments, scheduling, and resource allocation to meet departmental and organizational goals.
  • Monitors length of stay, discharge delays, avoidable days, and readmissions, escalating issues to the Director as needed.
  • Supports departmental readiness for internal and external audits, quality reviews, and compliance monitoring.

Staff Development and Performance
  • Recruits, trains, and evaluates Care Management team members; conducts performance appraisals and corrective actions as appropriate.
  • Supervises and evaluates Care Management staff; provides coaching, feedback, and corrective action as needed.
  • Ensures orientation, competency validation, and ongoing education for staff in discharge planning, care coordination, and patient advocacy.
  • Promotes a culture of professionalism, accountability, and collaboration across the Care Management team.
  • Supports the Director in implementing continuous staff development programs aligned with CMS, DNV, payer, and ACMA standards.

Collaboration and Communication
  • Coordinates daily discharge planning rounds and barrier resolution activities, escalating complex or high-risk cases to the Director.
  • Communicates effectively with Nursing, Medical Staff, Therapy, Ancillary Departments, and post-acute providers to facilitate timely transitions of care.
  • Provides education and guidance to staff and other hospital departments on case management processes, regulatory requirements, and community resources.
  • Maintains accurate and timely documentation of case management activities in hospital software systems.

Operational and Quality Improvement Support
  • Monitors key departmental metrics and prepares reports for the Director of Care Management as requested.
  • Assists in implementing process improvement initiatives to enhance patient flow, reduce readmissions, and improve patient satisfaction.
  • Ensures staff compliance with CMS CoPs, DNV standards, and hospital policies for care management documentation and processes.

Supervisory Responsibilities
Reports to: Director of Care Management
Supervises: Registered Nurse and Social Work Case Managers
Responsibilities: Day-to-day operations of the Care Management Department, staff supervision, and process execution.
Education and Experience
  • Bachelor of Science in Nursing (BSN); Master's preferred.
  • Minimum of three (3) years of acute care case management experience required.
  • At least one (1) year of leadership experience preferred, including supervisory, lead, or senior-level responsibilities in a healthcare or case management setting.

Licenses and Certifications
  • Active Registered Nurse (RN) license in the Commonwealth of Virginia required.
  • Certification as an Accredited Case Manager (ACM) or Certified Case Manager (CCM) required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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