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Direct Care Manager Jobs in Tennessee (NOW HIRING)

Gentiva

Hospice Patient Care RN Manager

Lebanon, TN · On-site

Reporting directly to the Executive Director or Administrator, you will oversee patient care ... Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits-making ...

Gentiva

Afterhours RN Care Manager

Selmer, TN · On-site

Afterhours RN Care Manager Expand Access. Support Families. Elevate After-Hours Care. Have your ... Provide direct in-person patient care during on-call, weekend, and after-hours shifts, including ...

Gentiva

Afterhours RN Care Manager

Franklin, TN · On-site

Afterhours RN Care Manager Expand Access. Support Families. Elevate After-Hours Care. Have your ... Provide direct in-person patient care during on-call, weekend, and after-hours shifts, including ...

Gentiva Hospice

Afterhours RN Care Manager

Selmer, TN · On-site

We are seeking a dedicated Afterhours RN Care Manager to provide high-quality, compassionate ... Provide direct in-person patient care during on-call, weekend, and after-hours shifts, including ...

Gentiva Hospice

Afterhours Care Manager RN

Dickson, TN · On-site

We are seeking a dedicated Afterhours RN Care Manager to provide high-quality, compassionate ... Provide direct in-person patient care during on-call, weekend, and after-hours shifts, including ...

Gentiva Hospice

Afterhours Care Manager RN

Selmer, TN · On-site

We are seeking a dedicated Afterhours RN Care Manager to provide high-quality, compassionate ... Provide direct in-person patient care during on-call, weekend, and after-hours shifts, including ...

Gentiva Hospice

Afterhours Care Manager RN

Dickson, TN · On-site

We are seeking a dedicated Afterhours RN Care Manager to provide high-quality, compassionate ... Provide direct in-person patient care during on-call, weekend, and after-hours shifts, including ...

Gentiva Hospice

Afterhours RN Care Manager

Selmer, TN · On-site

We are seeking a dedicated Afterhours RN Care Manager to provide high-quality, compassionate ... Provide direct in-person patient care during on-call, weekend, and after-hours shifts, including ...

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Direct Care Manager information

What is a direct care manager?

Direct Care Managers are professionals responsible for overseeing the delivery of care and support services in settings such as group homes, assisted living facilities, or community-based programs. They supervise direct care staff, coordinate care plans, ensure compliance with regulations, and maintain a high standard of service for clients or residents. Their duties often include hiring and training staff, managing schedules, monitoring quality of care, and serving as a liaison between families, staff, and healthcare professionals.

What are the key skills and qualifications needed to thrive as a direct care manager?

To thrive as a Direct Care Manager, you need a background in healthcare or social services, leadership experience, and a relevant degree such as in nursing, social work, or health administration. Familiarity with care management software, electronic health records (EHRs), and regulatory compliance certifications like CPR or First Aid are typically required. Strong interpersonal communication, problem-solving, and organizational skills are crucial for managing staff and ensuring high-quality client care. These skills and qualifications are essential for ensuring smooth operations, regulatory compliance, and positive outcomes for both clients and care teams.

What are some common challenges a direct care manager faces when overseeing a team, and how can these be addressed?

Direct Care Managers often encounter challenges such as balancing administrative duties with hands-on support, managing staff turnover, and ensuring consistent quality of care. Navigating these issues requires strong communication skills, effective delegation, and regular staff training. Building a supportive team environment and maintaining open lines of communication with both staff and clients can help address these challenges and promote a positive care setting.

What is the difference between Direct Care Manager vs Direct Support Professional?

AspectDirect Care ManagerDirect Support Professional
CredentialsHigh school diploma or equivalent; some roles may require certifications in CPR, first aid, or behavioral managementHigh school diploma or equivalent; certifications like CPR and first aid are common
Work EnvironmentSupervisory role overseeing direct support staff in healthcare or community settingsProviding direct care to individuals with disabilities or chronic conditions in homes or community settings
Employer & IndustryHealthcare facilities, community agencies, residential programsResidential homes, community agencies, support organizations

The main difference is that a Direct Care Manager supervises and coordinates care staff, while a Direct Support Professional provides direct assistance to clients. The roles often overlap in settings and required certifications, but the manager focuses on oversight and program management, whereas the support professional delivers hands-on care.

What are the most commonly searched types of Direct Care jobs in Tennessee?

The most popular types of Direct Care jobs in Tennessee are:

What are popular job titles related to Direct Care Manager jobs in Tennessee?

For Direct Care Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Direct Care Manager jobs in Tennessee look for?

The top searched job categories for Direct Care Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Direct Care Manager jobs?

Cities in Tennessee with the most Direct Care Manager job openings:

Direct Care Manager jobs near you

Hospice Patient Care RN Manager

Gentiva

Lebanon, TN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Gentiva Health Services rating

7.2

Company rating: 7.2 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

27th of 245 rated social care providers

Job description

Overview

Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

As a Hospice Patient Care Manager, You Will:

  • Oversee and direct patient care services to ensure the delivery of high-quality hospice care

  • Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits-making decisions based on clinical judgment and priority

  • Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner

  • Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes

  • Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance

  • Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures

  • Support performance improvement initiatives, quality assessments, and operational efficiencies within your location

About You

Qualifications - What You'll Bring:

  • Current RN license in the state of employment

  • Graduate of an accredited nursing program

  • Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting

  • Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)

  • Knowledge and compassion for terminally ill patients and their families

  • Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds

  • Strong interpersonal, organizational, and leadership skills

  • Competency in clinical documentation and technology systems

Preferred Qualifications (Not Required):

  • Bachelor of Science in Nursing (BSN)

  • Previous leadership, team management, or supervisory experience in hospice or home health

  • Familiarity with EMR systems and telehealth platforms

  • Certification in Hospice and Palliative Nursing (CHPN)

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

  • Competitive Pay

  • 401(k) with Company Match

  • Career Advancement Opportunities

  • National & Local Recognition Programs

  • Teammate Assistance Fund

Additional Full-Time Benefits:

  • Medical, Dental, Vision Insurance

  • Mileage Reimbursement or Fleet Vehicle Program

  • Generous Paid Time Off + 7 Paid Holidays

  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

  • Free Continuing Education Units (CEUs)

  • Company-paid Life & Long-Term Disability Insurance

  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Apply today and help us lead the way in delivering hospice care that truly matters.

Legalese

  • This is a safety-sensitive position

  • Employee must meet minimum requirements to be eligible for benefits

  • Where applicable, employee must meet state specific requirements

  • We are proud to be an EEO employer

  • We maintain a drug-free workplace

ReqID: 2026-141964
Category: Single Site Ops and Clinical Leadership
Position Type: Full-Time
Company: Gentiva Hospice

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