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Direct Care Coordinator Jobs in Springfield, MA (NOW HIRING)

Network Human Services

RN Direct Care

Talcottville, CT · On-site

$59 - $62/hr

... Direct Care 24 days ago Requisition ID: 1481 Salary Range: $43.37 To $44.67 Hourly Do you have a ... that are closely coordinated with the clients' primary physicians and with other specialty ...

Network Human Services

RN Direct Care

South Windsor, CT · On-site

$43.37 - $44.67/hr

... that are closely coordinated with the clients' primary physicians and with other specialty ... direct care staff in: * Detection of signs and symptoms of illness or dysfunction that merit ...

Arbor Associates

Clinician

Springfield, MA · On-site

$53K - $70K/yr

... direct clinical work with team-based leadership-guiding interventions, coordinating services and ensuring that each person receives thoughtful, recovery-oriented support. What You'll Do As the Care ...

Loved Ones Care

Home Health Aide

Chicopee, MA · On-site

$20 - $22/hr

... and care coordinators. Requirements * High school diploma or GED preferred. * Massachusetts CNA, HHA, Personal Care, Homemaker, or other accepted direct-care certification, as applicable to the ...

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See Springfield, MA salary details

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How much do direct care coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for direct care coordinator in Springfield, MA is $22.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.90 per hour, depending on experience, location, and employer.

What is a direct care coordinator?

A Direct Care Coordinator is a professional responsible for overseeing and managing the daily operations of direct care staff who provide support to clients in healthcare or social service settings. They ensure that clients receive appropriate care, coordinate staff schedules, and communicate with families or healthcare providers as needed. Direct Care Coordinators are also responsible for maintaining compliance with regulations, training staff, and addressing any concerns related to client care. Their role is vital for ensuring that high-quality, person-centered support is delivered consistently.

What are the key skills and qualifications needed to thrive as a direct care coordinator?

To thrive as a Direct Care Coordinator, you need a solid background in healthcare or social services, often supported by a relevant degree and experience in care coordination. Familiarity with case management software, electronic health records (EHRs), and compliance with HIPAA regulations is typically required. Strong organizational skills, effective communication, and the ability to work compassionately with diverse populations make someone stand out in this role. These skills are crucial for ensuring quality care delivery, seamless coordination among care teams, and positive outcomes for clients.

What are some common challenges faced by direct care coordinators, and how can they be managed effectively?

Direct Care Coordinators often encounter challenges such as balancing administrative duties with direct client support, managing complex care plans, and coordinating communication among multidisciplinary teams. Effective time management, strong organizational skills, and proactive communication are key strategies for addressing these challenges. Building positive relationships with both clients and staff can also help to create a supportive work environment and ensure high-quality care delivery.

What is the difference between Direct Care Coordinator vs Direct Support Professional?

AspectDirect Care CoordinatorDirect Support Professional
CertificationsCPR, First Aid, possibly state-specific certificationsCPR, First Aid, sometimes specialized training
Work EnvironmentOffice-based, coordinating care plans, supervising staffHands-on, providing direct assistance to clients
Employer & IndustryHealthcare agencies, community organizationsResidential facilities, community support agencies

While both roles focus on supporting individuals with disabilities or health needs, the Direct Care Coordinator primarily manages care plans and supervises staff, whereas the Direct Support Professional provides direct, hands-on assistance to clients. The roles often overlap in certifications and work environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Direct Care jobs in Springfield, MA?

The most popular types of Direct Care jobs in Springfield, MA are:

Direct Care Coordinator jobs near you

Intensive Care Coordinator - Bachelor

Wayside Youth

Charlton, MA • On-site

$63.04/hr

Other

Medical, PTO

Posted 2 days ago

New

Job description

Show your passion by empowering youth and families when joining the Wayside team!

Wayside is one of Massachusetts' most respected youth and family-serving agencies, supporting more than 6,000 youth and families annually across Central, Eastern, and Northeastern regions.

We invest in our employees' wellness with comprehensive benefits, including tuition and training reimbursement, a PTO package with 3 wellness days, 9 paid holidays, and up to 3 weeks of vacation in the first year. Enjoy a learning environment with free training, CEUs, and more, along with exceptional medical benefits, financial health supports, and career development opportunities.


Do you want a job connecting with youth in the field of behavioral health?Wayside Youth & Family Support Network is hiring for dynamic Bachelor's Level Intensive Care Coordinators at our site in Charlton/Milford ! We provide a supportive culture that is team-focused and places valueon healthy work dynamics.

Salary Range: $22.00 - $28.00/hour + s ign-on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time).

(Bachelor's Level) – Community Based

CSA Charlton

What you will do:
  • Provide care planning and coordination of services for eligible youth under the age of 21 using the Wraparound model consistent with System of Care philosophy.
  • Facilitate Care Planning Team meetings and coordinate multiple services/ supports.
  • Help caregivers learn effective advocacy skills.
  • Collaborate with all members of the team to ensure continuity in treatment, services, and messages delivered.
  • Attend meetings outside of Care Plan Meetings per request of the parent/guardian and youth.
  • Assist in system navigation regarding school, court, state agencies (DCF, DMH, DDS) along with community resources for youth, young adults, and families.
Competencies/Traits of Our Superstars:
  • Talent connecting with people
  • Strong communication skills–both written and verbal
  • Ability to assess and manage risk
  • Flexibility and creative thinking with an ability to adapt
MinimumRequirements:
  • Bachelor’s Degree in Social Work, Psychology, or related field plus at least 1 year of direct experience working with children, young adults, and/or families.
  • Driving in the community is a requirement of this position; please ensure you have a valid driver's license and access to a reliable vehicle.

We will train you in: Motivational Interviewing; Courageous Conversations; Attachment, Regulation and Competency Model (ARC); Trauma Informed Practice.

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