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Direct Care Coordinator Jobs in Springfield, MA (NOW HIRING)

Ontario Trillium Foundation

Care Coordinator

Ludlow, MA · On-site

$52 - $76/hr

Work schedule Monday-Friday, 9:00 AM to 5:00 PM; must be able to work any shift as directed What You'll Do The Care Coordinator facilitates psycho-educational and treatment groups; observes, engages ...

ABI Resources

Andover - Direct Care Workers

Coventry, CT · On-site

$13.50 - $17.50/hr

... Care Coordinator Comprehensive Risk Counselor Health Worker social work Care Manager caregiver ... Direct Support Professional personal certified CBT Cognitive Waiver CNA PCA RNA PT Speech OT ...

Boca Recovery Center

Client Care Coordinator

Springfield, MA · On-site

$18 - $23.50/hr

Client Care Coordinator Location: On Site , Springfield MA , M-F - 9-5 Department: Boca Health ... National Director of Strategic Development Salary: Competitive based on education and experience.

Boca Recovery Center

Client Care Coordinator

Springfield, MA · On-site

$17.50 - $22.75/hr

Client Care Coordinator Location: On Site , Springfield MA , M-F - 9-5 Department: Boca Health ... National Director of Strategic Development Salary: Competitive based on education and experience.

Boca Recovery Center

Client Care Coordinator

Springfield, MA · On-site

$18 - $23.50/hr

Client Care Coordinator Location: On Site , Springfield MA , M-F - 9-5 Department: Boca Health ... National Director of Strategic Development Salary: Competitive based on education and experience.

Boca Recovery Center

Client Care Coordinator

Springfield, MA · On-site

$18 - $23.50/hr

Client Care Coordinator Location: On Site , Springfield MA , M-F - 9-5 Department: Boca Health ... National Director of Strategic Development Salary: Competitive based on education and experience.

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Direct Care Coordinator information

See Springfield, MA salary details

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How much do direct care coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for direct care coordinator in Springfield, MA is $22.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.90 per hour, depending on experience, location, and employer.

What is a direct care coordinator?

A Direct Care Coordinator is a professional responsible for overseeing and managing the daily operations of direct care staff who provide support to clients in healthcare or social service settings. They ensure that clients receive appropriate care, coordinate staff schedules, and communicate with families or healthcare providers as needed. Direct Care Coordinators are also responsible for maintaining compliance with regulations, training staff, and addressing any concerns related to client care. Their role is vital for ensuring that high-quality, person-centered support is delivered consistently.

What are the key skills and qualifications needed to thrive as a direct care coordinator?

To thrive as a Direct Care Coordinator, you need a solid background in healthcare or social services, often supported by a relevant degree and experience in care coordination. Familiarity with case management software, electronic health records (EHRs), and compliance with HIPAA regulations is typically required. Strong organizational skills, effective communication, and the ability to work compassionately with diverse populations make someone stand out in this role. These skills are crucial for ensuring quality care delivery, seamless coordination among care teams, and positive outcomes for clients.

What are some common challenges faced by direct care coordinators, and how can they be managed effectively?

Direct Care Coordinators often encounter challenges such as balancing administrative duties with direct client support, managing complex care plans, and coordinating communication among multidisciplinary teams. Effective time management, strong organizational skills, and proactive communication are key strategies for addressing these challenges. Building positive relationships with both clients and staff can also help to create a supportive work environment and ensure high-quality care delivery.

What is the difference between Direct Care Coordinator vs Direct Support Professional?

AspectDirect Care CoordinatorDirect Support Professional
CertificationsCPR, First Aid, possibly state-specific certificationsCPR, First Aid, sometimes specialized training
Work EnvironmentOffice-based, coordinating care plans, supervising staffHands-on, providing direct assistance to clients
Employer & IndustryHealthcare agencies, community organizationsResidential facilities, community support agencies

While both roles focus on supporting individuals with disabilities or health needs, the Direct Care Coordinator primarily manages care plans and supervises staff, whereas the Direct Support Professional provides direct, hands-on assistance to clients. The roles often overlap in certifications and work environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Direct Care jobs in Springfield, MA?

The most popular types of Direct Care jobs in Springfield, MA are:

Direct Care Coordinator jobs near you

Care Coordinator

Ontario Trillium Foundation

Ludlow, MA • On-site

$52 - $76/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

Job description

Are you motivated to do work that truly makes a difference in people’s lives? The Hampden County Sheriff’s Office is seeking compassionate, dedicated individuals to join our team as a Care Coordinator in the Medication Assisted Treatment (MAT) Program, primarily at our Main Institution in Ludlow, as well as other of our facilities as needed. In this vital role, the Care Coordinator supports justice-involved individuals on their path to recovery by facilitating educational and treatment groups and assisting with aftercare planning.

Through empathy, professionalism, and a commitment to excellence, the Care Coordinator helps foster a safe, structured, and respectful treatment environment while supporting the effective operation of a program that addresses substance use disorder and promotes long-term success.

Work schedule

Monday-Friday, 9:00 AM to 5:00 PM; must be able to work any shift as directed

What You’ll Do

The Care Coordinator facilitates psycho-educational and treatment groups; observes, engages, and builds therapeutic rapport with participants; and responds appropriately to changes in behavior, including using de-escalation techniques when necessary. This role includes maintaining accurate and timely documentation, participating in treatment and staff meetings, sharing relevant program and community information, and collaborating with Sheriff’s Office staff to develop behavior management plans and support a positive treatment environment. The Care Coordinator also provides consultation and education to staff to enhance understanding and continuity of care for program participants.

Why You’ll Love Working Here
  • Competitive salarywithannual step raises
  • Comprehensive state benefits: top-tier health insurance, dental, life insurance, long-term disability, and paid time off
  • Performance and education-based bonusesoffered annually
  • Access to theCommonwealth’s exceptional pension retirement system
  • Be part of amission-driven organizationwith a commitment to second chances and human dignity
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