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Direct Care Associate Jobs in Arizona (NOW HIRING)

UMR

Associate Patient Care | , Arizona

Surprise, AZ · On-site

$16 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate Patient Care Coordinator Optum is a global organization that delivers care, aided by ... Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns ...

UnitedHealthcare

Associate Patient Care | , Arizona

Surprise, AZ · On-site

$16 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate Patient Care Coordinator Optum is a global organization that delivers care, aided by ... Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns ...

divvyDOSE

Associate Patient Care | , Arizona

Surprise, AZ · On-site

$16 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate Patient Care Coordinator Optum is a global organization that delivers care, aided by ... Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns ...

UnitedHealth Group

Associate Patient Care Coordinator

Surprise, AZ · On-site

$16 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Associate Patient Care Coordinator is responsible to the Center Administrator and provides ... Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns ...

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Direct Care Associate information

What is a direct care associate?

Direct Care Associates are professionals who provide hands-on support and assistance to individuals with disabilities, chronic illnesses, or other care needs in residential, home, or community settings. They help with daily activities such as bathing, dressing, meal preparation, and medication management, while also offering companionship and emotional support. Direct Care Associates play a crucial role in ensuring the well-being, safety, and dignity of those they serve, often working under the supervision of healthcare or social service professionals.

What are the key skills and qualifications needed to thrive as a direct care associate, and why are they important?

To thrive as a Direct Care Associate, you need a solid understanding of personal care practices, basic healthcare knowledge, and often a high school diploma or equivalent, with some employers requiring certification such as CPR or First Aid. Familiarity with patient care documentation systems and assistive devices is typically necessary. Strong interpersonal skills, patience, and reliability help you build trust and effectively support individuals with daily living tasks. These skills and qualities are vital for ensuring the safety, dignity, and well-being of those receiving care.

What are some common challenges direct care associates face when working with individuals with diverse needs?

Direct Care Associates often work with individuals who have a range of physical, emotional, or cognitive needs, which can present unique challenges. These may include managing unpredictable behaviors, adapting communication styles to suit each individual, and maintaining patience and empathy in stressful situations. Support from a multidisciplinary team and ongoing training are typically available to help navigate these challenges. Building strong relationships and understanding each person's preferences are key to providing effective care.

What is the difference between Direct Care Associate vs Personal Care Assistant?

AspectDirect Care AssociatePersonal Care Assistant
CertificationsCPR, First Aid, sometimes state-specific certificationsCPR, First Aid often required
Work EnvironmentHealthcare facilities, home care, assisted livingHome care, private residences, community settings
Employer & Industry UsageHospitals, nursing homes, home health agenciesHome care agencies, private clients

Both Direct Care Associates and Personal Care Assistants provide essential support to individuals with health or personal needs. While their roles overlap in caregiving tasks and required certifications, Direct Care Associates often work in more formal healthcare settings, whereas Personal Care Assistants typically serve clients in private homes. Understanding these differences can help you choose the right career path or job search focus.

What are the most commonly searched types of Direct Care jobs in Arizona?

The most popular types of Direct Care jobs in Arizona are:

What cities in Arizona are hiring for Direct Care Associate jobs?

Cities in Arizona with the most Direct Care Associate job openings:

Direct Care Associate jobs near you

Direct Care Provider/Behavioral Health Technician

Southwest Behavioral Health Services

Arizona City, AZ • On-site

$16 - $18/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 13 days ago

Job description

Direct Care Providers/Behavioral Health Technicians

Southwest Behavioral & Health Services are seeking Direct Care Providers/Behavioral Health Technicians to join our Community Living and Inpatient division! As a Direct Care Provider, you will provide screening, assessment, treatment planning, life skills, pre-vocational training, related documentation, case management, crisis intervention, individual and/or group counseling services to SMI members in a residential or inpatient setting.

Pay range: $16 to $18 per hour based on experience and education with benefits.

Schedule: 8-hour and 10-hour shifts available depending on the site. 12-hour shift is offered at an inpatient site. Days, evenings and nights available and may need to work a weekend day.

Location: We have sites available in Phoenix and Mesa

Qualifications:

  • Minimum requirement consists of a 21-year age
  • A High School Diploma/GED and six months of full-time Behavioral Health experience/integrated health experience; OR
  • A related Associate's degree and six weeks of full-time Behavioral Health/integrated health experience; OR
  • A non-related Associate's degree and one year of full-time behavioral health/integrated health experience; OR
  • A related bachelor's degree; OR
  • A non-related bachelor's degree plus six months of relevant experience in behavioral health.
  • MVR clearance required.
  • Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive upon hire (as required per program requirements).

What We Offer:

  • 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
  • 10 paid holidays
  • Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
  • We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
  • Career Development – Benefit from our culture of internal promotion!
  • We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
  • Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years' experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual's unique perspectives, backgrounds, and experiences are welcomed and valued.

We're committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we're committed to:

  • Voice & Visibility — ensuring every team member's ideas, experiences, and contributions are recognized and heard.
  • Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
  • Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
  • Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
  • Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

Apply